Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,017 Reviews)

ReScore Reviews™ (28)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
96% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews


Verified Customer
Hudson, NC
2013 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020 Category: Service
Regular Maintenance Service
Service advisor was pleasant and efficient. Service was performed in a timely manner.
DAVID W. from Paramount Hyundai of Valdese responded on 06/17/2020

Dear Valued Customer,
         I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to our service staff or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


CD
Clifford D.
Hickory, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2020 Category: Service
Excellent Service
The staff an mechanics excellent
DAVID W. from Paramount Hyundai of Valdese responded on 06/15/2020

Clifford,
        I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai, Please reach out to Terry or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


Verified Customer
Morganton, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020 Category: Service
n/a
n/a
DAVID W. from Paramount Hyundai of Valdese responded on 06/09/2020

Dear valued customer,
           I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


GL
Gary L.
Crossville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2020 Category: Service
Great service department
Great people to work with in service department
DAVID W. from Paramount Hyundai of Valdese responded on 06/06/2020

Gary,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to our service staff or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


HP
Harry P.
Morganton, NC
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020 Category: Service
always polite and helpful
This place has always given me great service. They are always polite and helpful and I have no complaits with the dealership. I know that times are tough now with virus going on, but I felt a little uncomfortable waiting for my car to be serviced. I made my appointment at 8.30 in the morning hopeing not to having to be around a lot of people. I felt there was just to many people waiting and chairs were not six feet apart. I know this is something you cannot help. Other than this I felt every thing was great. Thank You.
DAVID W. from Paramount Hyundai of Valdese responded on 06/05/2020

Harry,
         I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach Cynthia or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


KM
Karen M.
Trade, TN
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2020 Category: Service
Great service department
Courteous, knowledgeable staff. Clean environment. In and out as scheduled.
DAVID W. from Paramount Hyundai of Valdese responded on 05/25/2020

Karen,
        I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai, Please reach out to Andy or myself with any questions or service needs you may have and thank you again

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


Verified Customer
Morganton, NC
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2020 Category: Service
Always friendly
Always friendly and they take care of my needs
DAVID W. from Paramount Hyundai of Valdese responded on 05/19/2020

Dear valued customer,
         I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to service staff or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


JW
John W.
Lenoir, NC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020 Category: Service
No pressure
No pressure car needs this it needs that just to the point service even had them check a tire for me that has been losing air had nail in it they fixed it no charge
DAVID W. from Paramount Hyundai of Valdese responded on 05/19/2020

John,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


Verified Customer
Lenoir, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2020 Category: Service
Friendly staff
Friendly and polite staff. Helpful and service did not take long.
DAVID W. from Paramount Hyundai of Valdese responded on 05/19/2020

Dear valued customer,
         I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to our service staff or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


EA
Elizabeth A.
Lenoir, NC
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2020 Category: Service
Prompt
They were prompt and kept me informed.
DAVID W. from Paramount Hyundai of Valdese responded on 05/19/2020

Elizabeth,
       I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


AS
Andrew S.
Morganton, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2020 Category: Service
Warranty Work
I had a problem with my engine and I took it to the dealership. They assessed the issue and contacted corporate to make sure it was covered under the warranty. About a week later I got my car back with a new engine. Couldn’t of asked for better service.
DAVID W. from Paramount Hyundai of Valdese responded on 05/06/2020

Andrew,
       I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


KS
Krista S.
Nebo, NC
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/03/2020 Category: Service
I like the location
Good service. Just needs tweaking on the complimentarynservicempart
DAVID W. from Paramount Hyundai of Valdese responded on 05/05/2020

Krista,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


BR
Bob R.
Old Fort, NC
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2020 Category: Service
Service done right
Dealership was friendly and helpful. Took longer than expected but is understandable in the current environment.
DAVID W. from Paramount Hyundai of Valdese responded on 05/05/2020

Bob,
     I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


LG
Larry G.
Morganton, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Service
Satisfied Customer!
My family are enjoying our second Hyundai of Valdese NC purchase. I’ve been amazed at the dependability of our 2012 Sante Fe and our 2019 Kona. The personnel at Valdese Hyundai are always following up to ensure any questions are answered. The service department offers a very short wait an service with a smile. Thanks folks!
DAVID W. from Paramount Hyundai of Valdese responded on 04/30/2020

Larry,
       I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161


JF
Johnny F.
Valdese, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020 Category: Service
oil change
everyone was friendly and helpful
DAVID W. from Paramount Hyundai of Valdese responded on 04/28/2020

Johnny,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. please reach out to Terry or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161