business image

Hyundai of Paramus

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,419 Reviews)
57
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
304
Total ReScores
4.7
ReScore Average
57
Net Promoter Score ®

Business Details

About

Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Hyundai of Paramus is conveniently located in Paramus, NJ. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Hyundai of Paramus’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(201) 845-0701

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
234 NJ-4 Paramus, NJ 07652
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,419 Reviews)

EP
gravatar
Evan P.
Demarest, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/14/2024
0
Category: Service
Service appointment
This is the worst dealership I have ever been to!! The customer service is atrocious. They are rude and nasty and don’t care at all. My driver side seatbelt keeps popping open and they will not replace it unless it happens in their presence. This is a major safety issue. I will NEVER Purchase another car from the dealership!! Avoid this place at all costs! Vivienne is the manager there and was condescending and obnoxious to deal with. This is the first review I have ever written because I feel so strongly about warning others NOT to purchase a car from this dealership.

Below is the response from the dealership. They sent me the general number to deal with the very same people that were awful to begin with. Awful customer service all around! I am now being forced to go to a different dealership than the one I purchased from. One would think after explaining the issues of safety that they would jump to rectify this issue. To date I have not received a follow up call. Disgusting.

Paramus Hyundai (Owner)
a week ago
Hi Bari, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (201)845-0700. We look forward to hearing from you.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.