business image

Parkway Automotive Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(669 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Our Mission: It is the Mission of Parkway Automotive Services to bring ethical reliable service to the motoring public.

Parkway Automotive is a leader in Littler Rock auto service and repair serving Central Arkansas.
Our Mission: It is the Mission of Parkway Automotive Services to bring ethical reliable service to the motoring public.

Parkway Automotive is a leader in Littler Rock auto service and repair serving Central Arkansas.

Categories
Auto Repair, Domestic Auto Repair, European Auto Repair
Contact
(501) 821-6111
Opening in 19 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM 1:00 PM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
708 Kirk Rd Little Rock, AR 72223-5900
Parkway Automotive Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(669 Reviews)

DC
gravatar
Dan C.
Spokane, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2026
0
Disabled customer left stranded.
Buyers beware of the sales and business practices at this dealership. We purchased a 2009 Ford Escape from Parkway Auto Center, and it immediately exhibited major transmission issues. The transmission is actively failing and slipping, making the vehicle completely unsafe to operate on public roads. 

When we tried to use the extended service contract that was sold to us, the independent third-party warranty company inspector explicitly denied the claim. The inspector completed an on-site physical evaluation and formally determined that the transmission slippage defect is an unmerchantable, pre-existing condition that was present before the dealership sold us the vehicle. 

To make matters worse, Parkway management instructed us to take the vehicle to a third-party mechanic shop for the assessment, and now that shop is demanding removal of the vehicle and charging storage fees. The dealership is refusing to take accountability for the broken vehicle they sold or the logistics they ordered. 

We maintain a strict requirement for honesty and will not let this business slide. This matter is currently under active legal dispute through a formal Washington State Attorney General complaint and binding Better Business Bureau arbitration (Complaint ID: 25183676) for a full contract rescission, full cash refund, and the full retail recovery value of our traded-in vehicle. Do not trust this establishment with your money or your safety.
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