Parkway Hyundai of Wilmington


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1829 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.2068997/5Overall Rating 4.2068997/5Overall Rating 4.2068997/5Overall Rating 4.2068997/5rating 4.2068997
Original
Overall Rating 2.06897/5Overall Rating 2.06897/5rating 2.06897rating 2.06897rating 2.06897
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Bette P. on 04/25/2018
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"Staff"
Live the staff here and I hate dealing with cars. They make it easy and pleasant
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 12:51 PM
Theresa T. on 04/25/2018
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"fast, efficient service"
very pleased with service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/23/2018
Service Type: Repair
Review Created: 04/25/2018 11:42 AM
Lisa S. on 04/25/2018
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"Great customer service"
Josh Bumgardner went above and beyond! He was a tremendous help getting my car back on the road.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/25/2018 11:15 AM
Chris D. on 04/24/2018
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"Courteous and Professional....As Usual!!!"
Service advisors time to clearly explain service recommendations...answer questions, and help clarify how to get the best service life from my vehicle!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/24/2018 02:16 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/25/2018

Thank you for the 5-star review! We appreciate your feedback! We look forward to seeing you the next time!

William C. on 04/24/2018
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"Bill"
Service quick, reasonable. Will be back
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 04/21/2018
Service Type: Maintenance
Review Created: 04/24/2018 12:38 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/25/2018

Thank you for taking our survey! We appreciate your business!

Verified Customer on 04/24/2018
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"friendly service"
care about their customer-instead of having me wait through the mechanics lunches till my car could be serviced-they provided transport home and picked me up when my car was ready-again instead of having me wait over two hours in the waiting area.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/24/2018 09:41 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/24/2018

Thank you for your feedback! We do offer a shuttle service in Wilmington Monday-Friday and are always happy to accommodate our customers. We appreciate your business!

Francis K. on 04/23/2018
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"Quick and reliable service"
I was in and out within an hour for an oil change, tire rotation and recall fixes. Extremely polite staff, very clean waiting room and knowledgeable personnel.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/18/2018
Service Type: Repair
Review Created: 04/23/2018 01:15 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/24/2018

Thank you for the 5-star review! We are happy to have you as a customer and look forward to seeing you at your next oil change!

Sandra C. on 04/23/2018
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"Services "
Chris called and kept me updated on status of repair and oil change. The part was in stock that was needed and the service dept replaced quickly. I always like the complementary car wash.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 11:30 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/24/2018

Thank you for your feedback! We appreciate your business and look forward to seeing you at your next service interval!

Verified Customer on 04/22/2018
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"Awesome service"
Was in and out in no time. Took excellent car of my car, and even cleaned her up some for me.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/22/2018 04:35 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/23/2018

Thank you for the 5-star review! We appreciate your business!

Jimmy P. on 04/21/2018
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"COMMITMENT"
Commitment to doing it right the first time and treating my vehicle like they would want their vehicle treated.
Vehicle: 2018 Hyundai Santa Fe
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/21/2018 08:28 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/23/2018

Thank you for your kind review! We appreciate your business and hope you will choose Parkway Hyundai for all of your car care needs!

Jamaila M. on 04/21/2018
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"Just enjoyed service"
Just friendly
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/21/2018 06:24 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/23/2018

Thank you for the positive review! We are happy to have you as our customer and look forward to seeing you at your next service interval!

Susan S. on 04/20/2018
Recommended badge inactive Recommended
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"Your parts department is a rip off!!"
You do not inventory a part for my 2011 Genesis and you wanted $961 to replace the part. I bought it from New Rochelle Hyundai for $625 and I know they bought it
from the manufacturer for a lot less. You do not do that to customers.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/20/2018 05:51 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/23/2018

Thank you for your feedback! We appreciate your business and hope you will choose Parkway Hyundai for your next service.

Verified Customer on 04/20/2018
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"Customer service "
Excellent customer service
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/20/2018 05:32 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/23/2018

Thank you for taking our survey! We appreciate your business and look forward to seeing you at your next service interval!

Jaswinder S. on 04/19/2018
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"Quickly assisted "
Excellent service, professional, wait time was very less. All question I asked at reception I got satisfied reply at one. Walkout out happly.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/19/2018 05:01 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/20/2018

Thank you for the positive words! We appreciate you choosing Parkway Hyundai for service!

Beverly L. on 04/19/2018
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"Excellent Service!"
Parkway Hyundai provides excellent sales and service. Service Rep, Christopher Deen is courteous, professional and always attentive. Joann Robinson is top-notch in the sales department. I would recommend Parkway Hyundai to anyone looking for a smooth experience in purchasing and maintaining a new or used auto.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 02:25 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/20/2018

Thank you so much for the positive review! We appreciate your continued business!

Stephen P. on 04/18/2018
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"Great service adviser"
I purchased my 2 Hyundai’s in Pennsylvania. Moved here in 2013, have always had service work done at Parkway. Wonderful staff and fair pricing keeps me coming back. Special thanks to Josh, always keeping us informed of the work being completed.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 01:51 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/19/2018

Thank you so much for your feedback! We really appreciate having you as a loyal customer and look forward to seeing you at your next service!

Verified Customer on 04/17/2018
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"Hyundai Service"
Good service experience
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 12:26 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/18/2018

Thank you for the 5-star review! We appreciate your business!

Gene G. on 04/17/2018
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"Great service"
Great service as always.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:47 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/17/2018

Thank you for the positive review! We appreciate your business and look forward to seeing you at your next service interval!

Fiona E. on 04/16/2018
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"Great people."
From the time I bought my car through the first service the staff have been wonderful.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 01:24 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/17/2018

Thank you so much for the positive feedback! We appreciate you taking the time to share with us and look forward to seeing you at your next service interval!

Martha P. on 04/16/2018
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"Customer service is excellent!!"
From the time you set up your appointment, until you walk out the door, they are courteous, professional with attention to detail!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/16/2018 11:33 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 04/17/2018

Thank you for the 5-star review! We are so happy to have you as our customer and appreciate your business!

Displaying Review 1 - 20 of 1829 in total