Parkway Hyundai of Wilmington


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1414 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.1153858/5Overall Rating 4.1153858/5Overall Rating 4.1153858/5Overall Rating 4.1153858/5rating 4.1153858
Original
Overall Rating 2.04/5Overall Rating 2.04/5rating 2.04rating 2.04rating 2.04
96% Would Recommend
100% Business Response
Latest Review about 20 hours ago
JOHN L. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfort in the Waiting Room"
The temperature was quite chilly in the waiting room. I had to ask the tech to retrieve my sweatshirt from my car because is was so cold.
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:42 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/22/2017

We try to keep the waiting room at a comfortable temperature. Anytime you feel it needs to be adjusted, please let your advisor know. Thank you for your feedback!

Verified Customer on 11/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First visit for service - Seems to be better than average car dealer service "
Service was covered under extended warranty and completed in a timely manner
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 04:26 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/21/2017

We hope we have the opportunity to prove that, in fact, we are better than the average car dealer service department. Check out our web site, PARKWAYOFWILMINGTON.COM, for service specials and come back to see us!

Neil W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"outstanding"
Loved the service,dealership and especially the people. Super friendly and professional.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 02:46 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/21/2017

Thank you so much for the 5-star review and the kind words. We value your business!

Janice W. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and efficient"
Very pleased with the fast service and good communication
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 12:31 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/21/2017

Thank you so much for the positive survey. You are a valued customer and we look forward to seeing you at your next service!

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
The service department organization and efficiency
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 11:22 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you so much for the positive response. We appreciate your business!

Joseph O. on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I thought the charges were excessive."
see prior page
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 09:36 PM
Christopher L. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall was performed as expected "
Left my vehicle for recall through overnight drop received call immediately next day and service was performed as I expected it should
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 04:26 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Overnight drop is just one of the many conveniences we offer here at Parkway Hyundai. Glad this was a benefit you were able to utilize.

Robert S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant Servive"
Service was executed flawlessly. I was keep informed as always in a timely manner, so I could pick up my Santa Fe as my schedule permitted .
Thanks Chris Great Job keeping me informed.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:51 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Keeping our customers happy and satisfied is our number one goal. Thank you for your continued business!

Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, friendly service "
My car was brought out quicker than promised and my service manager was so friendly!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/18/2017 08:18 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

We are so happy to exceed your expectations and look forward to pleasing you at your next service!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great!"
Wonderful service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:43 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for your kind review! We look forward to a continued service relationship with you!

D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Rep Chris Brunk treats me more like a friend than a customer"
Keep up the good work
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:23 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

We will continue to give 5-star service here at Parkway Hyundai and look forward to seeing you at your next service interval!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:47 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you so much for the positive feedback.

NATHAN B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE! GREAT PRICES! GREAT PRODUCTS!"
We have purchased 2 cars from Parkway Hyundai in the past 5 years and they both have been great cars and the service has always been way above average. Can't beat the warranty and prices!
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 03:13 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

And we have great customers! Thank you for being one of them!

ROBERT P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept."
Fast, Friendly service. Great to do business with.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:54 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for your business! We look forward to seeing you at your next service interval!

Kaye N. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service person contact, Katy. She is very cordial and always takes care of me."
Like doing business at Parkway. The car I have now is my second one from Parkway. Nice people so far.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:37 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for your continued business! We value you as our customer and look forward to seeing you at your next visit.

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer "
Excellent customer service.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 10:57 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/20/2017

Thank you for choosing Parkway Hyundai! We appreciate your business!

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People, attitude, pride in their work and knowledge "
Great service. Thank you Christopher Deen!!!
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:32 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/17/2017

Thank you for the positive praise and 5-star review! We appreciate your business!

David B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"David"
David
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 03:14 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/16/2017

Thank you so much for being our customer and the 5-star review!

Gregory M. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Very attentive. Exceeded expectations throughout the transaction.
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 02:34 PM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/16/2017

Thank you for your positive feedback! We look forward to seeing you at your next service interval.

Cynthia K. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 09:23 AM
6c22914573296cc05ad0b43e5973c4f1?s=28
Helen C. at Parkway Hyundai of Wilmington responded on 11/16/2017

We really appreciate you giving us a 5-star review and your business!

Displaying Review 1 - 20 of 1414 in total