Parkway Hyundai of Wilmington


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1307 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.09091/5Overall Rating 2.09091/5rating 2.09091rating 2.09091rating 2.09091
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Tom W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service consultant"
Katie Mills is a great face of the company for Service
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:43 PM
Dale S. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good"
Yes
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:17 PM
John C. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One Happy Customer"
The service is great. Professional and on time
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 11:25 AM
Rebecca T. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT service as always"
I will never buy a car from anyplace then Parkway. Their service is so good I won't go anywhere else.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 01:38 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/17/2017

We appreciate your business and look forward to seeing you at  your next service interval!

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Parkway goes out of their way to accomodate customers.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:02 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/17/2017

Thank you for your feedback!

Nancy B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exercise Service Experience "
Great job by Josh.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 06:21 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/17/2017

Thank you for your feedback!  We appreciate your business!

Daniel G. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Good service with knowledgeable advisors.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/14/2017 08:44 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/14/2017

We appreciate your business!

William M. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Chris"
Chris
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 03:58 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/14/2017

We look forward to seeing you at your next service interval!

Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A"
A
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:11 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/14/2017

We look forward to seeing you at your next service interval!

ROBERT S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
good service. chris was on top of it.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 05:47 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/14/2017

Thank you for sharing, we look forward to seeing you again!

Verified Customer on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very nice workers. "
Very reasonable and easy to talk too.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/12/2017 12:16 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/12/2017

Thank you for sharing!  We look forward to seeing you at your next service interval.

Elaine A. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service done with professionalism"
great service, but getting longer wait times for appointments
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 10:32 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/12/2017

Thank you for your business and we look forward to seeing you at your next service interval.

Nancy Toni W. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Customer Service"
Everyone in the service department is great. I always have a loaner to drive, they keep me updated on the status of my car and everyone goes out of their way to make sure everything is taken care of.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 04:01 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/12/2017

Thank you for sharing your feedback!  We appreciate your business and look forward to seeing you at your next service interval.

Kimberly B. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall"
excellent customer service
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/11/2017 06:08 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/12/2017

We look forward to seeing you at your next service interval!

Sheila W. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pure professionalism"
I have always had positive experiences at Parkways Service Department. The service writers and courteous and efficient, they communicate any new concern or issues.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/10/2017 12:35 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/10/2017

We appreciate your business and look forward to seeing you at your next service interval!

Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Every Time"
I go to Parkway for all my service needs. I have two Santa Fe Vehicles and bring them both for service there.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:18 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/10/2017

Thank you for taking time to share your feedback! We appreciate your business!

Wayne J. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is very friendly!"
Everything went great .
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:52 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/10/2017

Thanks for sharing!! We look forward to seeing you at your next service interval.

Dan G. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very timely service!"
Definitely recommend.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/09/2017 05:51 PM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/10/2017

I'm glad to hear that we took care of your vehicle in a timely manner!  We look forward to seeing you at your next service interval.

Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people. Good service."
Very satisfied.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:46 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/10/2017

We appreciate your business!

Gregory D. on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"One day In and Out"
Recalls and headlight problem resolved in one day even though it was unscheduled. That's a plus.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/09/2017 10:55 AM
Phillina J G., Service Director at Parkway Hyundai of Wilmington responded on 10/10/2017

I'm happy to hear that we could get you in and out of the shop quickly.  We look forward to seeing you at your next service interval.

Displaying Review 1 - 20 of 1307 in total