Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

2085 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.30303/5Overall Rating 4.30303/5Overall Rating 4.30303/5Overall Rating 4.30303/5rating 4.30303
Original
Overall Rating 2.0303/5Overall Rating 2.0303/5rating 2.0303rating 2.0303rating 2.0303
96% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


Verified Customer
Wallace, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Great Customer Service
All around great service and love having a shuttle take me to a shopping center.
Helen C. from Parkway Hyundai of Wilmington responded on 08/21/2018

Thank you for taking our survey! Shuttle service is just one more convenience we offer here at Parkway Hyundai. We appreciate your business!


SJ
Shelia J.
Wilmington, NC
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
60000 mile service
Excellent service, cost efficient and very reasonable wait time.
Helen C. from Parkway Hyundai of Wilmington responded on 08/21/2018

Thank you for the positive review! We look forward to seeing you at your next service interval!


Verified Customer
Southport, NC
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Speedy
All requested work was completed efficiently and without a wait.
Helen C. from Parkway Hyundai of Wilmington responded on 08/21/2018

Thank you for sharing your feedback! Friendly, efficient service is what you will get when you come to Parkway Hyundai! We appreciate your business!


AA
Andrea A.
Supply, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Parkway Hyundai of Wilmington, NC
I love this dealership for several reasons.
They are friendly.
They are not high pressure.
They stand behind their repairs and show that they care.
We love our cars for their great gas mileage and the low cost servicing.
Helen C. from Parkway Hyundai of Wilmington responded on 08/20/2018

Thank you for the excellent review! We appreciate your business and look forward to seeing you the next time!


Verified Customer
Hampstead, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Best of three
Appreciate being kept informed of progress. We are only in this area part-time, but hope to have all maintenance done at Parkway.
Service here is head-and-shoulders above 2 other dealerships on the east coast.
Helen C. from Parkway Hyundai of Wilmington responded on 08/20/2018

Thank you for choosing Parkway Hyundai while you are in Wilmington. We appreciate your business!


JS
John S.
Wilmington, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Great service.
Service as promised. Does not over-charge, demand more than required. Feels like my Hyundai is in good hands.
Helen C. from Parkway Hyundai of Wilmington responded on 08/20/2018

Thank you for sharing your feedback!  We appreciate your business!


RC
Richard C.
Leland, NC
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
*****
********😊
Helen C. from Parkway Hyundai of Wilmington responded on 08/17/2018

Thank  you for the positive review! We appreciate your business!


KM
Kathy M.
Wilmington, NC
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great service
Katie is the best! She's an asset to a wonderful group of folk who take excellent care of my Accent.
Helen C. from Parkway Hyundai of Wilmington responded on 08/17/2018

Thank you for the great review! We appreicate your business and look forward to seeing you at your next service interval!


NP
Nancy P.
Wilmington, NC
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Friendly and helpful
Great service. Appreciate the Cruisers car wash with the dealership car wash not in business
Helen C. from Parkway Hyundai of Wilmington responded on 08/17/2018

Thank you for taking our survey! We appreciate your business!


MO
Michele O.
Wilmington, NC
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Oil change for us
We love our Santa Fe, but the service department is what will encourage us to get another. Like the way one service rep takes responsibility for your needs that day and any kind of follow up. Can’t beat the car wash too!!! Not too many dealers do that these days....
Helen C. from Parkway Hyundai of Wilmington responded on 08/16/2018

Thank you for the positive feedback! We are so happy you chose Parkway Hyundai! We appreciate your business!


KS
Keith S.
Hampstead, NC
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great people.
Great service
Helen C. from Parkway Hyundai of Wilmington responded on 08/15/2018

Thank you for the positive review! We appreciate your business!


RB
Rachael B.
Southport, NC
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Top notch service advisor!
I had a wonderful service advisor who I felt was being honest with me. She broke things down into terms I could understand and kept me updated through out the lengthy process. The waiting area was comfortable and I was able to get a lot of work done on my laptop. Service advisor went over and above to get my work covered by the manufacturer.
Helen C. from Parkway Hyundai of Wilmington responded on 08/15/2018

Thank you for sharing your feedback! I will share your review with Katy. We appreciate your business and look forward to seeing you at your next visit!


JO
Janis O.
Murrells Inlet, SC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great service experience
Distance from Myrtle Beach for service is just too much to continue with a service contract though purchasing my Genesis from Parkway has been a great experience overall. I just would not enter into a service contract and have to drive that distance for service again. Seems to me it would be a great idea to work out a deal with dealers nationwide, or at least statewide, to coordinate and share in service contracts!
Helen C. from Parkway Hyundai of Wilmington responded on 08/15/2018

Thank you for your feedback! We will miss seeing you for maintenace service regularly and please stop by anytime you are in town to say "Hello" to us! We appreciate your business!


Verified Customer
Supply, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Service
Excellent service and care
Helen C. from Parkway Hyundai of Wilmington responded on 08/14/2018

Thank you for your positive feedback! We appreciate your business!


JC
Joseph C.
Leland, NC
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Review
Excellent service and will be returning!!!
Helen C. from Parkway Hyundai of Wilmington responded on 08/13/2018

Thank you so much for sharing your feedback! We are so happy to have you as our customer! We appreciate your business!


DC
Danny C.
Leland, NC
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Happy Hyundai Owner
Love the Elantra and so pleased with the service department. Courteous and honest professionals in every way.
Helen C. from Parkway Hyundai of Wilmington responded on 08/13/2018

Thank you for the wonderful review! It is our pleasure to offer pleasing service! We appreciate your business!


BJ
Bill J.
Leland, NC
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Excellent Service
From checkin to checkout, the experience at Parkway was and has always been very consistent with the highest quality.
Helen C. from Parkway Hyundai of Wilmington responded on 08/10/2018

Thank you so much for that excellent review! We appreciate your business!


SG
Sandra G.
Southport, NC
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Thank you
We have not always been pleased with your Service but we were very pleased with the service we received recently
Helen C. from Parkway Hyundai of Wilmington responded on 08/10/2018

Thank you for sharing your feedback! This past service you were pleased with is what you should be receiving every time you come into Parkway Hyundai. Please let us know if that is not the case. We value your business!


BP
Bette P.
Wilmington, NC
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Service
Service service service! It’s the best in a world where customer service rarely exists.
Helen C. from Parkway Hyundai of Wilmington responded on 08/10/2018

Thank you for the positive review! We love to satisfy our customer's needs and expectations! We appreciate you choosing Parkway Hyundai!


Verified Customer
Hampstead, NC
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
New customer
I’m new to the area and have been impressed with the professionalism and friendliness of the staff at Parkway Hyundai.
Helen C. from Parkway Hyundai of Wilmington responded on 08/10/2018

Thank you for taking our survey! We are so happy you gave us a shot and look forward to forming a lasting relationship with you! We appreciate your business!