Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

211 Reviews

100% Would Recommend
Latest Review 25 days ago

Reviews


BB
Blake B.
Penryn, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Blake said the employees were friendly. They were pleasant. They provided great service.
This review was collected via phone interview by Customer Research Inc.

KB
Kolby B.
Penryn, CA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Kolby said the service at the business was more expensive than he thought. The staff communicated well.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Penryn, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Excellent
Excellent service. Does great work and at a fair price, straightforward. Highly recommend.
John B. from Penryn Auto Service responded on 10/10/2018

Thnak you Dan for the review
John


CK
Craig K.
Newcastle, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Great service
Great service
John B. from Penryn Auto Service responded on 09/24/2018

Thank you Craig for the review
John


SM
Steve M.
Penryn, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Convenient and quick service.
Penryn Auto Service has again provided me with the
exceptional service I have come to expect and consider
Penryn Auto Service my first option when auto
service is required.
John B. from Penryn Auto Service responded on 09/24/2018

Thank you steve for the review
John


MT
Mike T.
Loomis, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Quick quotes and service
Always a good experience with John. John does look to up sell you like other repair shops. Great price and great work. Also gets your car in and out quickly.
John B. from Penryn Auto Service responded on 09/07/2018

Thank you Mike for the review
John


DK
Dennis K.
Newcastle, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Dennis said he liked that they had good availability and were willing to get parts. He trusts them. He has driven his vehicle for a few miles and there hasn't been any leaking. It has been driving great.
This review was collected via phone interview by Customer Research Inc.

RM
Rico M.
Escondido, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Rico said the business was timely, educational, honest and quick.
This review was collected via phone interview by Customer Research Inc.

ZK
Zack K.
Newcastle, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Highly Recommend.
He have an older truck that has had some issues. John & Aaron have been very responsive and do quality work. I would definitely go back.
John B. from Penryn Auto Service responded on 08/15/2018

Thank you Zack for the review
John and Aaron


SA
Steve A.
Penryn, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Above and beyond a mere oil change
I have come to rely on Penryn Auto Service for all three of my vehicles. This recent visit was for just an oil change, but as usual, John went beyond. I had an issue with the low tire indicator and John checked the tire air pressure and then went through the procedure to reset the indicator. I was only charged for the oil change.

Thank you for the outstanding service
John B. from Penryn Auto Service responded on 08/08/2018

Thank you Steve for the review
John


HG
Herman G.
Penryn, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Very professional. Job well done.
Great place. Support local business.
John B. from Penryn Auto Service responded on 08/06/2018

Thank you Herman for the review
John


JW
Jon W.
Penryn, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Once again I am very impressed
This is the second vehicle I have had Penryn auto service fix. They provided excellent service and fixed the alternator in my car. I didn’t even set up an appointment. I took it in and had it back that same day before noon.
John B. from Penryn Auto Service responded on 07/26/2018

Thank You Jon for another review
John and Aaron


CG
Cody G.
Lincoln, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Cody said the service was outstanding. The customer service was fantastic. It was an overall super experience.
This review was collected via phone interview by Customer Research Inc.

JW
Jon W.
Penryn, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Honest and Excellent
I had work done on my truck here and I have to say that I never once felt like they were trying to get an extra buck. They quoted me a great number that I was very impressed with and they do quality work. 10 out of 10 will come there again
John B. from Penryn Auto Service responded on 07/13/2018

 Thank you Jon  for the review. 
 John 


GW
Grey W.
Lincoln, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Grey said the staff was friendly and honest. They did good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

RN
Randy N.
Penryn, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Great service at a reasonable price
John and Aaron are great. I've been bringing my cars to John for decades. not only is he a great mechanic but he is fair too.
I couldn't think of anyone else I would trust my vehicles to.
John B. from Penryn Auto Service responded on 07/05/2018

Thank you Randy for the review
John and Aaron


SM
Steve M.
Penryn, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018
Convenient and quick service.
Identified issue and solved.
John B. from Penryn Auto Service responded on 07/02/2018

Thank you Steve for the review
John


AC
Ann C.
California
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Ann said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.
John B. from Penryn Auto Service responded on 06/21/2018

Thank you Ann for the review


RS
Richard S.
Penryn, CA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Penryn Auto Servixe Excellence
Worked on our Honda that is edging 300,000 miles. I know it’s lasted this long because of John and Aaron at Penry Auto.
John B. from Penryn Auto Service responded on 06/15/2018

Thank you Richard for the review
John and Aaron


Verified Customer
Penryn, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
The Honesty of Penryn Auto
I have brought all my cars into Penryn Auto, Once i thought it needed servicing and John said said it didn't need the service until later.
Erwin event got one of my doors on my pickup to open close earlier without being asked. I highly recommend Penryn Auto for all service work.
John B. from Penryn Auto Service responded on 06/04/2018

Thank you Wayne for the review
John and Aaron

John B. from Penryn Auto Service responded on 06/04/2018

Thank You for the review