Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

230 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


RG
Robin G.
Penryn, CA
GMC Safari Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Honest, hard working!!!
they keep my vehicles running come rain or high water. They are cordial and answer my questions. They are real mechanics and not just parts changers. They know why things go wrong with cars so they know how to fix, repair, or replace if necessary.
John B. from Penryn Auto Service responded on 06/19/2019

Thank you Robin for the review
John


JM
Jim M.
Newcastle, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
Smog check
Quick and Convenient

CC
Charles C.
Penryn, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019
Penryn autu
Timely efficient and reasonable. I trust them
John B. from Penryn Auto Service responded on 05/16/2019

Thank you for the review
John


DM
David M.
Newcastle, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019 Category: Service
Spoke with Zelma. She said they did a good job and were honest.
This review was collected via phone interview by Customer Research Inc.
John B. from Penryn Auto Service responded on 05/02/2019

Thank you for the review


RG
Robin G.
Penryn, CA
GMC Safari Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Great mechanics.
Honesty, integrity, precise. They keep records which helped me get money back. They are good at explaining what's wrong and what needs to be done. That gives me a lot of confidence in the work being done. I have been taking my vehicle there 20 years. They are better than the dealership by far!!!!!!
John B. from Penryn Auto Service responded on 04/08/2019

Thank you Robin for the review
John


SP
Steve P.
Newcastle, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Regular great shop .. great prices , fair .. and most importantly trustworthy... you can’t go wrong here
This shop is a great shop if you don’t want to get ripped off or price gouged , they will diagnose your vehicle And tell you the safest and best way to fix the problem without making up other things ... a honest shop !!
John B. from Penryn Auto Service responded on 03/29/2019

Thank you Steve for the review
John


PS
Phil S.
Penryn, CA
Toyota Previa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Very Satisfied
We were VERY happy with the service we received here. We're locals but had not been to this service center before. We were treated the way you'd expect at a small town shop, with a friendly smile and hand shake. The work was completed on time and at the estimated price...

We will use their service center again!!
John B. from Penryn Auto Service responded on 03/11/2019

Thank you Phil for the review
John


RG
Robin G.
Penryn, CA
GMC Safari Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Close to home and I can trust them.
they are friendly, honest. Upfront. Very detailed in their work. Will let you know if other things are wrong and need to be or should be fixed. I have been going there since 2000. Always great work.
John B. from Penryn Auto Service responded on 03/11/2019

Thank you Robin for the review
John


CJ
Corey J.
Newcastle, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Mazda over heated
Car over heated called Penryn auto and they took my car right away. Was able to troubleshoot the issue within minutes. If the part was available the car would have been on the rd with in hrs. Thanks again !
John B. from Penryn Auto Service responded on 03/11/2019

Thank you Corey for the review
John


DH
Donald H.
Newcastle, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
penryn auto repair
The best service around fast and reliable and very trustworthy
John B. from Penryn Auto Service responded on 02/26/2019

Thank you Don for the review
John


RY
R Wayne Y.
Penryn, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Great Place For Car Maintaince
Penryn Auto has worked on my cars for over 18 years now.
I know I can trust them and their work has been outstanding.
John B. from Penryn Auto Service responded on 02/26/2019

Thank you Wayne for the review
John


CC
Carey C.
Fair Oaks, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Constant reliable service, get it done right!
Been going to John and Penryn Auto for the past 20 years. Always very dependable, knows what they're doing. Price is always fair but with quality parts. Easy to work with, fast service, and communicates estimates and options very well.
John B. from Penryn Auto Service responded on 02/22/2019

Thank you Carey for the review
John


JC
John C.
Lincoln, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Friendly reliable service
Always get excellant service. I am always confident the job will be done right.
John B. from Penryn Auto Service responded on 02/04/2019

Thank you John for the review
John


MV
Mary V.
Penryn, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Great service!!!
John and his staff are very professional. Takes great car of my Mercedes.
John B. from Penryn Auto Service responded on 02/04/2019

Thank you Mary for the review
John


Verified Customer
Newcastle, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Excellent service
We’ve taken our vehicles here for years and have constantly received excellent and honest service. Highly recommend.
John B. from Penryn Auto Service responded on 01/08/2019

Thank you Mike for the review


LM
Luke M.
Newcastle, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Luke said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

RK
Rick K.
Lincoln, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Rick said they do a phenomenal job. They have good service and good prices.
This review was collected via phone interview by Customer Research Inc.

TM
Terri M.
Newcastle, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Terri said she trusts John. They were fair with the pricing and don't try to oversell her.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Rocklin, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Thorough and economical
John replaced my headlight bulbs with a brighter white. What a difference! Also picked me up and drove me to work so I didn’t need a second person to drive me. Great place!
John B. from Penryn Auto Service responded on 12/22/2018

Thank You Tom for the review


BB
Blake B.
Penryn, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Blake said the employees were friendly. They were pleasant. They provided great service.
This review was collected via phone interview by Customer Research Inc.