Overview

Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5Overall Rating 4.98/5rating 4.98

218 Reviews

100% Would Recommend
Latest Review 16 days ago

Reviews


JC
John C.
Lincoln, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Friendly reliable service
Always get excellant service. I am always confident the job will be done right.
John B. from Penryn Auto Service responded on 02/04/2019

Thank you John for the review
John


MV
Mary V.
Penryn, CA
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Great service!!!
John and his staff are very professional. Takes great car of my Mercedes.
John B. from Penryn Auto Service responded on 02/04/2019

Thank you Mary for the review
John


Verified Customer
Newcastle, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Excellent service
We’ve taken our vehicles here for years and have constantly received excellent and honest service. Highly recommend.
John B. from Penryn Auto Service responded on 01/08/2019

Thank you Mike for the review


TM
Terri M.
Newcastle, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Terri said she trusts John. They were fair with the pricing and don't try to oversell her.
This review was collected via phone interview by Customer Research Inc.

RK
Rick K.
Lincoln, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Rick said they do a phenomenal job. They have good service and good prices.
This review was collected via phone interview by Customer Research Inc.

LM
Luke M.
Newcastle, CA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Luke said that he recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

TA
Tom A.
Rocklin, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Thorough and economical
John replaced my headlight bulbs with a brighter white. What a difference! Also picked me up and drove me to work so I didn’t need a second person to drive me. Great place!
John B. from Penryn Auto Service responded on 12/22/2018

Thank You Tom for the review


BB
Blake B.
Penryn, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Blake said the employees were friendly. They were pleasant. They provided great service.
This review was collected via phone interview by Customer Research Inc.

KB
Kolby B.
Penryn, CA
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Kolby said the service at the business was more expensive than he thought. The staff communicated well.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Penryn, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Excellent
Excellent service. Does great work and at a fair price, straightforward. Highly recommend.
John B. from Penryn Auto Service responded on 10/10/2018

Thnak you Dan for the review
John


CK
Craig K.
Newcastle, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Great service
Great service
John B. from Penryn Auto Service responded on 09/24/2018

Thank you Craig for the review
John


SM
Steve M.
Penryn, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
Convenient and quick service.
Penryn Auto Service has again provided me with the
exceptional service I have come to expect and consider
Penryn Auto Service my first option when auto
service is required.
John B. from Penryn Auto Service responded on 09/24/2018

Thank you steve for the review
John


MT
Mike T.
Loomis, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Quick quotes and service
Always a good experience with John. John does look to up sell you like other repair shops. Great price and great work. Also gets your car in and out quickly.
John B. from Penryn Auto Service responded on 09/07/2018

Thank you Mike for the review
John


DK
Dennis K.
Newcastle, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Dennis said he liked that they had good availability and were willing to get parts. He trusts them. He has driven his vehicle for a few miles and there hasn't been any leaking. It has been driving great.
This review was collected via phone interview by Customer Research Inc.

RM
Rico M.
Escondido, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Rico said the business was timely, educational, honest and quick.
This review was collected via phone interview by Customer Research Inc.

ZK
Zack K.
Newcastle, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Highly Recommend.
He have an older truck that has had some issues. John & Aaron have been very responsive and do quality work. I would definitely go back.
John B. from Penryn Auto Service responded on 08/15/2018

Thank you Zack for the review
John and Aaron


SA
Steve A.
Penryn, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Above and beyond a mere oil change
I have come to rely on Penryn Auto Service for all three of my vehicles. This recent visit was for just an oil change, but as usual, John went beyond. I had an issue with the low tire indicator and John checked the tire air pressure and then went through the procedure to reset the indicator. I was only charged for the oil change.

Thank you for the outstanding service
John B. from Penryn Auto Service responded on 08/08/2018

Thank you Steve for the review
John


HG
Herman G.
Penryn, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Very professional. Job well done.
Great place. Support local business.
John B. from Penryn Auto Service responded on 08/06/2018

Thank you Herman for the review
John


JW
Jon W.
Penryn, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Once again I am very impressed
This is the second vehicle I have had Penryn auto service fix. They provided excellent service and fixed the alternator in my car. I didn’t even set up an appointment. I took it in and had it back that same day before noon.
John B. from Penryn Auto Service responded on 07/26/2018

Thank You Jon for another review
John and Aaron


CG
Cody G.
Lincoln, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Cody said the service was outstanding. The customer service was fantastic. It was an overall super experience.
This review was collected via phone interview by Customer Research Inc.