Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

513 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
98% Would Recommend
Latest Review about 11 hours ago

Reviews


DB
Dan B.
Hamilton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Feels like home
Chris and crew always very welcoming and make your time there worry free.

KS
Kim S.
Hamilton, OH
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Very Satisfied
I left for a couple of years because I felt like customer service was very poor as well as the service.
I'm happy to say I am back and very happy with Chris & his team.
It's great to be back & supporting Hamilton's local business.
Thank you

JG
Jack G.
Hamilton, OH
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
No long waiting
Service is great

KM
Kathy M.
Hamilton, OH
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Great job!
Always friendly, and do a great job.

PS
Paul S.
Hamilton, OH
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Paul said he likes the way the staff do business. He likes their promptness, they're quick, professional, and did a good job.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Hamilton, OH
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Robert said the employees completed the service needed. He had no problems with his service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hamilton, OH
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Happy customer
Great customer service

JD
Jeff D.
Hamilton, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Great service
Good bunch of guys. Chris is always very helpful

RS
Randy S.
Eaton, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Great Company
Great service, great people

BC
Brian C.
Trenton, OH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Brian said that the place did a good job.
This review was collected via phone interview by Customer Research Inc.

VG
Vern G.
Hamilton, OH
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Great service
Always great service

DW
Dennis W.
Hamilton, OH
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
They’re like family
I trust Chris and the guys at Pfefferle Auto service to do a great job for me. I have been going to them for years.

DP
Daniel P.
Hamilton, OH
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Daniel said they are wonderful people, he has known them since they opened and they are good.
This review was collected via phone interview by Customer Research Inc.

FF
Frank F.
Middletown, OH
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Frank said the business does perfect work. He highly recommends them to others.
This review was collected via phone interview by Customer Research Inc.

JH
Jordan H.
Columbus, OH
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Jordan said they were good, and the employees did their job at this business.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Hamilton, OH
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Worry free
We have used Chris and his guys for years. I wish we would have found them sooner. Reliable and honest service.

MD
Mike D.
Hamilton, OH
Hyundai Elantra GT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great Service always
The only place I trust to take care of my daughter's car and my son's car. They always take of our family and you can trust them too.

BG
Bruce G.
Oxford, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2019 Category: Service
Bruce said that the place did what they needed to do in a short amount of time.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Hamilton, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Dedicated
Since my family and I found Chris and his guys we won’t go anywhere else. They can do anything from major repairs to minor maintenance jobs. They are honest and fair. It is like walking in to see your own family. I highly recommend these guys for all of your repairs and maintenance.
Steve P. from Pfefferle Tire & Automotive Service Inc. responded on 03/01/2019

Wow!  Thanks Dan.  So well said.  We truly feel the same way.  Thank you so much!!

Chris Pfefferle


Verified Customer
Hamilton, OH
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great service...every time
Friendly service. Honest and always does great work for our family!

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