Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

457 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
98% Would Recommend
Latest Review 13 days ago

Reviews


BK
Bob K.
Hamilton, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Honest, Reliable service
Chris (Owner) and Vernon that work at the front desk are very knowledgeable of any problem I have had on any repair.

CT
Chad T.
Fairfield, OH
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
fast and competent service
There was a lot going on in my engine. They diagnosed and completely fixed the problems quickly and kept in touch with me through the whole process. Couldn't be happier with Chris and his team!

CS
Christina S.
Oxford, OH
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Spoke with David. He said he owns the vehicle, and the business does quick work.
This review was collected via phone interview by Customer Research Inc.

JH
Joe H.
Hamilton, OH
Ram 1500
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/26/2018 Category: Service
Joe said Chris always seems to have an attitude and he seems upset with him and this time there were some additional charges. So he will not recommend them to anyone because no one should be treated that way.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pfefferle Tire & Automotive Service Inc. responded on 10/30/2018

We helped Joe out when no one else seemed to be willing.  We apologized for our attitude three times.  So, once again, sorry Joe for the attitude.  We hope to see you in the future.


DC
Danny C.
Ohio
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Danny said he was on the highway and he called them and they got him in and out.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Hamilton, OH
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Best shop in Hamilton
We are moving and one of the things I will miss is taking our cars to Pfefferle for servicing. Professional, reasonable pricing, and honest as the day is long. Hope we can find someone as good. If not I just might make the hour drive for peace of mind.

GM
Grover M.
Hamilton, OH
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Always treat me right. Send a lot of people there.
They always treat me good fast I believe fair pricing. I send a lot of people there. It means I must trust them.

PL
Pauline L.
Cincinnati, OH
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Spoke with Paul. He said he was satisfied with the treatment. They were honest and provided explanations. He stated Pauline was very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

BR
Bill R.
Hamilton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
PeeWee’s fast, immediate service
Customer service was excellent! Will return 😊

JR
Julie R.
Hamilton, OH
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Julie said that she is a return customer to this business. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hamilton, OH
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
the service the people the care they take of you
the mechanics know their business they take very good care of you with quick results

TW
Terry W.
Hamilton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Terry said they were very helpful. The price was reasonable, they did not push to try and fix things.
This review was collected via phone interview by Customer Research Inc.

RL
Ralph L.
Hamilton, OH
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Ralph said his vehicle is running really great. Every time he goes there, it costs a lot of money. His recent visit was $1250 and his previous visit was $2500.
This review was collected via phone interview by Customer Research Inc.

JK
Joann K.
Hamilton, OH
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Joann said she would recommend the business for work.
This review was collected via phone interview by Customer Research Inc.

RW
Rudolph W.
Hamilton, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Rudolph said that he has never had any problems at this business. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

RS
Ronald S.
Hamilton, OH
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Ronald said the staff does good work and they are friendly, the facility is down the street from his business. He has no problems getting his vehicle in and out.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Hamilton, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Fast
Quick and fast good price

DG
Darrel G.
Hamilton, OH
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Great Service
Great Service

EB
Eugene B.
Hamilton, OH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Eugene said the business is very quick. They completed the needed work.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Hamilton, OH
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
close to home , and they do good work
always good and friendly

Displaying Review 1 - 20 of 457 in total