Pfefferle Tire & Automotive Service Inc.

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513-894-0025
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Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

397 Reviews

5 star
88%
4 star
8%
3 star
2%
2 star
<1%
1 star
<1%

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
98% Would Recommend
Latest Review 3 days ago

Reviews

BO
Bill O.
Hamilton, OH
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Always a good experience.
I do not hesitate to take my vehicles here for repair and service. They are a great asset to have on the West Side of Hamilton. Locally owned!!
Recommended
JF
Jeff F.
Hamilton, OH
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great service and trustworthy folks
I have been taking my cars to Pfefferle for many years and would not take them anywhere else unless I had to. They tell it to me straight and let me know what is truly a safety issue and what really needs to be done to get me back on the road. Chris and the gang on Main St. have really taken good care of me and my rides and I would recommend them to anyone. Thanks!
Recommended
HT
Harry T.
Hamilton, OH
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Harry said he has been trying to find a good facility to take his vehicle. In the past, he has been taken advantage of by places that provided over the top prices. He received good treatment from this business. They charged him a reasonable price for the service and got it done quickly. They took his vehicle right in. The staff got it in and out in less than half an hour, which he liked. If he needs any other service in the future, he will take his vehicle back to this place.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
Jeff F.
Ohio
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jeff said the employees handled his service quickly. The work was perfect. The service was done at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
CC
Charles C.
Box Elder, SD
Ford Super Duty F-350 SRW
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Charles said the service was prompt and efficient. He is grateful for Chris' service.
Recommended
This review was collected via phone interview by Customer Research Inc.
PJ
Peggy J.
Camden, OH
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Peggy said the staff was quick, nice, polite and respectful. They explained the details well.
Recommended
This review was collected via phone interview by Customer Research Inc.
AA
Alvin A.
Hamilton, OH
Chevrolet S-10
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Alvin said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Anonymous avatar
Verified Customer
Hamilton, OH
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Thorough, accurate, friendly.
Regular oil change, tire rotation. Asked if two screws could be put in the back license plate to stop the vibration.
One hour later, ready to go! No charge for license plate and washer fluid (reservoir was completely empty).
My family has been using Pfefferle since they opened here in Hamilton. They are the best!
Recommended
CG
Connie G.
Hamilton, OH
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Connie said the staff was awesome and she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LS
Larry S.
Hamilton, OH
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
My gas tank was leaking! Not good
My gas tank was leaking on my truck. Chris took it in right away and discovered the problem. And fixed it. This is what he's supposed to do if course, but he was very busy and was able to fit me in. For that I am thankful because I needed my truck the next day.
Recommended
MM
Matt M.
Hamilton, OH
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Matt said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BK
Bob K.
Hamilton, OH
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
CS. Fantasic
This family knows how we want to be treated. They are always polite and their work is great without question.
Recommended
SL
Steven L.
Hamilton, OH
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Steven said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
BO
Bill O.
Hamilton, OH
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Good experience!!
Good people, customer oriented, great local business owner's, asset for the West Side of Hamilton.
Recommended
DG
Darrel G.
Hamilton, OH
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Great Service
Great service
Recommended
RG
Richard G.
Hamilton, OH
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Friendly service, convenient location and repairs completed right
Friendly service, convenient location and repairs completed correctly
Recommended
MR
Marcia R.
Hamilton, OH
Hyundai XG350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Marcia said the business was honest, provided excellent customer service, and the service writer was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Darryl W.
Cincinnati, OH
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Darryl said he got his vehicle back in an hour.
Recommended
This review was collected via phone interview by Customer Research Inc.
TG
Traci G.
Oxford, OH
Jeep Renegade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Traci said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
TS
Theodore S.
Hamilton, OH
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Theodore said they always provide him with good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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