Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

397 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
98% Would Recommend
Latest Review 3 days ago

Reviews


BO
Bill O.
Hamilton, OH
Honda Accord Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Always a good experience.
I do not hesitate to take my vehicles here for repair and service. They are a great asset to have on the West Side of Hamilton. Locally owned!!

JF
Jeff F.
Hamilton, OH
Subaru Outback
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Great service and trustworthy folks
I have been taking my cars to Pfefferle for many years and would not take them anywhere else unless I had to. They tell it to me straight and let me know what is truly a safety issue and what really needs to be done to get me back on the road. Chris and the gang on Main St. have really taken good care of me and my rides and I would recommend them to anyone. Thanks!

HT
Harry T.
Hamilton, OH
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Harry said he has been trying to find a good facility to take his vehicle. In the past, he has been taken advantage of by places that provided over the top prices. He received good treatment from this business. They charged him a reasonable price for the service and got it done quickly. They took his vehicle right in. The staff got it in and out in less than half an hour, which he liked. If he needs any other service in the future, he will take his vehicle back to this place.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Ohio
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jeff said the employees handled his service quickly. The work was perfect. The service was done at a good price.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Box Elder, SD
Ford Super Duty F-350 SRW
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Charles said the service was prompt and efficient. He is grateful for Chris' service.
This review was collected via phone interview by Customer Research Inc.

PJ
Peggy J.
Camden, OH
Nissan Sentra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Peggy said the staff was quick, nice, polite and respectful. They explained the details well.
This review was collected via phone interview by Customer Research Inc.

AA
Alvin A.
Hamilton, OH
Chevrolet S-10
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Service
Alvin said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Hamilton, OH
Ford Edge
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Thorough, accurate, friendly.
Regular oil change, tire rotation. Asked if two screws could be put in the back license plate to stop the vibration.
One hour later, ready to go! No charge for license plate and washer fluid (reservoir was completely empty).
My family has been using Pfefferle since they opened here in Hamilton. They are the best!

CG
Connie G.
Hamilton, OH
Chrysler PT Cruiser
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Connie said the staff was awesome and she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Hamilton, OH
Chevrolet Silverado 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
My gas tank was leaking! Not good
My gas tank was leaking on my truck. Chris took it in right away and discovered the problem. And fixed it. This is what he's supposed to do if course, but he was very busy and was able to fit me in. For that I am thankful because I needed my truck the next day.

MM
Matt M.
Hamilton, OH
Dodge Dakota
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Matt said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Hamilton, OH
Honda Civic Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
CS. Fantasic
This family knows how we want to be treated. They are always polite and their work is great without question.

SL
Steven L.
Hamilton, OH
Ford Taurus
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2018 Category: Service
Steven said the service was good.
This review was collected via phone interview by Customer Research Inc.

BO
Bill O.
Hamilton, OH
Honda Accord Coupe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Good experience!!
Good people, customer oriented, great local business owner's, asset for the West Side of Hamilton.

DG
Darrel G.
Hamilton, OH
Ford Explorer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
Great Service
Great service

RG
Richard G.
Hamilton, OH
Saturn Aura
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Friendly service, convenient location and repairs completed right
Friendly service, convenient location and repairs completed correctly

MR
Marcia R.
Hamilton, OH
Hyundai XG350
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Marcia said the business was honest, provided excellent customer service, and the service writer was great.
This review was collected via phone interview by Customer Research Inc.

DW
Darryl W.
Cincinnati, OH
Chevrolet Impala
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Darryl said he got his vehicle back in an hour.
This review was collected via phone interview by Customer Research Inc.

TG
Traci G.
Oxford, OH
Jeep Renegade
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Traci said they did a great job.
This review was collected via phone interview by Customer Research Inc.

TS
Theodore S.
Hamilton, OH
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Theodore said they always provide him with good service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 397 in total