Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

240 Reviews

100% Would Recommend
Latest Review 8 months ago

Reviews


ZB
Zach B.
Albertville, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Great customer experience
Seriously the best customer experience I've had in a long time. I've never had someone go out of my way like Rob does! And always service with a smile. Customer waiting area is super clean and comfortable. And Rob's dogs are just the best. 10 out of 10 would recommend!

CF
Chris F.
Albertville, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2016
Friendly and great communication!
They were very efficient and I received a call and email shortly after dropping off my vehicle. Answered all of my questions and then some!

LK
lowell k.
Hanover, MN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2016
Friendly courteous service. Knowledgeably and can answer other vehicle questions.
Have the service required to my vehicle done in a timely manner.

TS
Tim S.
Zimmerman, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2015 Category: Service
Tim said they were quick and correct.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/30/2015

Tim, Thank you for taking the time to review our services. We appreciate your business


SZ
Shiela Z.
Albertville, MN
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2015 Category: Service
Shiela said the staff was friendly and the customer service was great. They were timely.
This review was collected via phone interview by Customer Research Inc.

SS
Scott S.
Otsego, MN
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2015 Category: Service
Scott said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/30/2015

Scott, Thank you for the review


KL
Kelly and Ray L.
Monticello, MN
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015
They diagnose the problem quickly and fix the problem.
I have been happy with the service for both of our vehicles. They are friendly and easy to work with.
Rob &. from Precision Auto Repair responded on 12/24/2015

Kelly & Ray,
Thank you for taking the time to review our services. We are glad to earn your trust. 


BB
Brian B.
Albertville, MN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2015 Category: Service
Brian said he has gone to the business in the past, and they always have good service.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/22/2015

Thank you for the revire were appreciate the opporutnity 


AC
Angie C.
Otsego, MN
Acura RSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2015
Always fast, friendly & honest.
The only shop I will bring my car.
Rob &. from Precision Auto Repair responded on 12/21/2015

Thanks for the review, we appreciate your business.


LH
Linda H.
Otsego, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2015 Category: Service
Spoke with Lorraine. She said she was satisfied with the service provided by this business. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/15/2015

Thanks for the review Linda


JR
Jon and Jessica R.
Albertville, MN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2015
Oil change
Always great customer service!
Rob &. from Precision Auto Repair responded on 12/07/2015

Thank you for the review and kind words.


GK
Greg and Diane K.
Albertville, MN
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015
Great job as always
Always in and out in a timely manner!
Rob &. from Precision Auto Repair responded on 12/07/2015

Thank you Greg for the opportunity, we appreciate you.


RJ
Ryan J.
Elk River, MN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2015
Accommodating, friendly, fast
Great service, fast turnaround
Rob &. from Precision Auto Repair responded on 12/07/2015

Ryan, Thank you for the review, glad we were able to help out.


BH
Blair H.
Elk River, MN
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Blair said they finished and returned his vehicle to him promptly.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/02/2015

Thank you for the review, we appreciate your help. 


JM
John M.
Brainerd, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
John said this business was excellent in everything they do and they were quick.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/01/2015

John we appreciate your feedback, thanks again


CF
Chanell F.
Abbeyfeale, Limerick
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2015 Category: Service
Chanell said this business provided good service. The work was done quickly and they communicated well with her.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/01/2015

Thanks for the review


MP
Matt P.
Otsego, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Matt said the staff was courteous, fair and timely.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/01/2015

Thank you for taking the time to review us. Rob


KW
Kevin W.
Albertville, MN
Toyota ECHO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2015 Category: Service
Kevin said this business was really good at getting the work done quickly. They are really informative about what they are doing. He had a great experience and this facility is good to work with.
This review was collected via phone interview by Customer Research Inc.
Rob &. from Precision Auto Repair responded on 12/01/2015

Kevin, Thanks for the review and the opportunity to service your vehicle needs.


RS
Robert S.
Albertville, MN
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2015
Honestly
Great service personnel

RW
Rick and Deb W.
Otsego, MN
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/04/2015
Average
While I will continue to bring my personal vehicles here, I will find an alternative for my two commercial trucks. A repair on the transmission that should have been noticed while the truck was in for transmission work, was not noticed. It cost me two days of labor and o believe some concession should have been made and wasn't.
Rob &. from Precision Auto Repair responded on 11/05/2015

We thank you taking the time to review our services and the opportunity to service your vehicles. We understand the importance of turn around time and look forward to continuing our relationship.


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