Mr. Burtt, the team at Pride Hyundai appreicates your business and we hope you're enjoying your new purchase! We also appreciate your feedback and after careful reveiw, I noticed there are areas we could have addressed more appropritely: Hyundai vehicle features and a call back after your purchase. We will utilize this feedback to improve "the customer experience" and we'd be more than happy to go over vehicle features with you at your conveneince. Feel free to contact me directly 662-563-5464 -T. Pride