Priority Collision Center

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

30 Reviews

93% Would Recommend
Latest Review 6 months ago

Reviews


PT
Pandora T.
Nashville, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Highly recommend
I can not say enough about the selrvice that I received from the moment that I called and spoke with the receptionist, to the point that I spoke to the owner Matt Spencer/Mechanic. They worked with my insurance for the tow, and fixed a problem that had just supposably been taken care of by a mechanic in Charlotte. He went over and above to solve the problem and I was reasonably and fairly charged. Would not hesitate to recommend them.

MG
Mike G.
Sunfield, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2017
Rip Off. Don't call for Tow!!!!!!
I had my roadside assistance call the nearest available towing service to tow my vehicle. An hour later I get a call from my vehicle assistant telling me that they had Priority Collision coming out by that time my vehicle started already had gone home I started my vehicle assistance company to cancel the appointment it was within 10 minutes at that time I got a call from Keegan your driver telling he was about to leave. I instructed and I need to cancel it I already got the vehicle home he said ok and hung up. Priority Collision then spoke with my service center instructed they needex to be paid. They lied about leaving as well as being 10 minutes away from my location even though I'm 30 minutes away. When I try to call back Keegan he was verbally abusive as well as when I call the Collision Center back also they were verbally abusive and hung up due to the fact that they falsely billed for a service not provided. Seems they are desperate for money

LJ
Lisa Marie J.
Hastings, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016
Customer Satisfaction!
Have taken all my vehicles here.. Never a problem and guarantee's the work.

JD
John D.
Lake Odessa, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/22/2015
Shady business
Not sure how this business gets so many good reviews, but they are so shady. I can't go into details but just be very clear at what the price is for a repair and get things in writing before you have anything done by them.
The first warning should be the obnoxious little dog barking at you when you walk in the door.
Also, the reviews make me question who is doing the reviewing. They are all very similar in style and within a few days of each other.
Just be careful when using this company.

DP
Dana P.
Hastings, MI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Dana said the business is awesome and always does a great job.
This review was collected via phone interview by Customer Research Inc.

PS
Phillip S.
Delton, MI
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Phillip said he has never had any problems with the business.
This review was collected via phone interview by Customer Research Inc.

KN
Kathryn N.
Hastings, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Kathryn said the business provides satisfactory service. She always uses them for service.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Hastings, MI
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Paul said the work is good.
This review was collected via phone interview by Customer Research Inc.

JC
Joyce C.
Hastings, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2015 Category: Service
Spoke with Steve. He said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

BS
Ben S.
Michigan
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015 Category: Service
Ben said he received great customer service as usual.
This review was collected via phone interview by Customer Research Inc.

JE
Jim E.
Michigan
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2015 Category: Service
Jim said this business had good service.
This review was collected via phone interview by Customer Research Inc.

KK
Kevin K.
Michigan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015 Category: Service
Kevin said this business did really well.
This review was collected via phone interview by Customer Research Inc.

CS
Craig S.
Middleville, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Service
Craig said the business has always provided excellent service and fair prices.
This review was collected via phone interview by Customer Research Inc.

SC
Steve C.
Hastings, MI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
Steve said the people from this business were very friendly and they did a nice job.
This review was collected via phone interview by Customer Research Inc.

CB
Cathy B.
Hastings, MI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015 Category: Service
Cathy said the business is kind, speedy, and very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BE
Brian E.
Michigan
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Brian said they are unbelievable people and they took his vehicle in right away.
This review was collected via phone interview by Customer Research Inc.

DB
Dave B.
Hastings, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
Dave said this business quickly took care of his problem.
This review was collected via phone interview by Customer Research Inc.

HJ
Howard J.
Hastings, MI
Mercury Milan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2014 Category: Service
Howard said the business did what they said they would do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

DR
Don R.
Michigan
Chevrolet Silverado
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/20/2014 Category: Service
Don said this business was okay but his back breaks are still not right.
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Hastings, MI
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014 Category: Service
Richard said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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