Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

464 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


NS
Nolan S.
Rockford, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Spoke with Henry. He said the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

CB
Chista B.
Cedar Springs, MI
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Chista said she got good service.
This review was collected via phone interview by Customer Research Inc.

OH
Olivia H.
Cedar Springs, MI
Dodge Stratus Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Olivia said the staff couldn't find the parts for her vehicle, so she's still waiting, but she's had a good experience with them. Kelly is awesome.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Cedar Springs, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Keith said the business did the job fast and the service was good.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Cedar Springs, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2017 Category: Service
Ed said the employees took care of his vehicle. They provided good work.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Cedar Springs, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Brian said the staff was very good. His vehicle was done on time and it was serviced properly.
This review was collected via phone interview by Customer Research Inc.

CG
Connor G.
Grand Rapids, MI
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Connor said the staff at this business helped him out very quickly.
This review was collected via phone interview by Customer Research Inc.

PM
Paul M.
Sand Lake, MI
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Paul said the staff was great. It was his first time he has gone to this business. It was a speedy service, all in one day.
This review was collected via phone interview by Customer Research Inc.

DS
Darci S.
Pierson, MI
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Darci said the employees always take care of her.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Howard City, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Michael said this business was very helpful and he had no problems. The staff got him in and out really fast.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Sparta, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Dan said they got the work done correctly.
This review was collected via phone interview by Customer Research Inc.

RS
Randy S.
Cedar Springs, MI
Pontiac Grand Am
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/14/2017 Category: Service
Randy said he has had to take his daughter's vehicle back to the business for service 3 times this week, and that is not usual for this business.
This review was collected via phone interview by Customer Research Inc.

JC
Judy C.
Cedar Springs, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Judy said the business is great. She was very happy with the business.
This review was collected via phone interview by Customer Research Inc.

MS
Marnie S.
Cedar Springs, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017
Emergency repair
My Daughter was driving the Malibu & it stopped working on a dark country road. I had it towed into ProAutoworks, & they started working on it the very next day, not only did the fuel pump needed to be replaced, there were other things wrong with the car. They repaired everything that needed to be done in a very nice timely manner. Keeping my family SAFE on the road once again!! Great job!!

CV
Charlie V.
Rockford, MI
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Charlie said he was very happy with the work performed.
This review was collected via phone interview by Customer Research Inc.

DE
Deb E.
Sand Lake, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Deb said she's happy with their service, they are very easy to deal with and they do a good job.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Cedar Springs, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Fred said the staff doesn't do extra work, and they don't try to push him to get service done.
This review was collected via phone interview by Customer Research Inc.

JE
Janet E.
Sand Lake, MI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Janet said the customer service at the front desk is phenomenal and she's a very satisfied customer.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Cedar Springs, MI
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Spoke with Walt. He said he would recommend this business. They did a good job. They kept him updated and they provided a timely estimate. They are great to work with.
This review was collected via phone interview by Customer Research Inc.

JF
Jake F.
Newaygo, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Jake said he likes Carl.
This review was collected via phone interview by Customer Research Inc.