Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

448 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


FS
Fred S.
Cedar Springs, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Fred said the staff doesn't do extra work, and they don't try to push him to get service done.
This review was collected via phone interview by Customer Research Inc.

JE
Janet E.
Sand Lake, MI
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Janet said the customer service at the front desk is phenomenal and she's a very satisfied customer.
This review was collected via phone interview by Customer Research Inc.

DS
Debbie S.
Cedar Springs, MI
GMC Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Spoke with Walt. He said he would recommend this business. They did a good job. They kept him updated and they provided a timely estimate. They are great to work with.
This review was collected via phone interview by Customer Research Inc.

JF
Jake F.
Newaygo, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2017 Category: Service
Jake said he likes Carl.
This review was collected via phone interview by Customer Research Inc.

EC
Ed C.
Cedar Springs, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Ed said this business was good.
This review was collected via phone interview by Customer Research Inc.

GC
Glenn C.
Howard City, MI
Dodge Charger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2017 Category: Service
Glenn said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Pierson, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017 Category: Service
Mike said this business belongs to his best friend and they always do great work.
This review was collected via phone interview by Customer Research Inc.

MP
Micheal P.
South Bend, IN
Pontiac Firebird
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Micheal said he had a good experience with this business. They treated him right.
This review was collected via phone interview by Customer Research Inc.

BS
Brad S.
Sparta, MI
Dodge Dakota
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/26/2017 Category: Service
Brad said the staff did a lot of work on his vehicle that he would not have had done at this time. However he will recommend them for any one that wants good and fast service on their vehicle.
This review was collected via phone interview by Customer Research Inc.

AB
Andy B.
Sand Lake, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Andy said they really did a good job. He was more than happy with the price.
This review was collected via phone interview by Customer Research Inc.

PK
Pat K.
Cedar Springs, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017 Category: Service
Pat said they got the job done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Bitely, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
Service and customer service.
Great customer service. Service work came in below quote. Friendly group to work with

JB
Jack B.
Pierson, MI
Cadillac Seville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017 Category: Service
Jack said the service was good and prompt, as always.
This review was collected via phone interview by Customer Research Inc.

JB
Justin B.
Sparta, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Justin said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

MB
Matthew B.
Sand Lake, MI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2017 Category: Service
Matthew said they treated him well.
This review was collected via phone interview by Customer Research Inc.

SD
Sunni D.
Pierson, MI
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Spoke with Brittany. She said the business was awesome. She has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

LH
Linda H.
Sand Lake, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Linda said this business was great and she would recommend them for service. They did a fantastic job.
This review was collected via phone interview by Customer Research Inc.

MS
Marnie S.
Cedar Springs, MI
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017
Starter issues
Had a friend of my Sons do a starter, thought no big deal, however, he installed it incorrectly, fortunately, Carl's boys took one look & knew instantly what was wrong. Rookie mistake, but it's worth the wait if you can wait to get it done right the first time. Thanks guys !!

DR
Dennis R.
Grand Rapids, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Dennis said they had a difficult job to do. They did it in a timely manner. His vehicle is running better than it ever has.
This review was collected via phone interview by Customer Research Inc.

HR
Hal R.
Cedar Springs, MI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Hal said he was happy with what they did.
This review was collected via phone interview by Customer Research Inc.