Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

450 Reviews

99% Would Recommend
Latest Review 20 days ago

Reviews


SK
Shamus K.
Cedar Springs, MI
Mercury Mountaineer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/03/2018
Great people but mistakes were made
I went in for an alignment on my all wheel drive mercury mountaineer and they only did the front end alignment for almost the same price I could have had both front and rear done

TR
Tiffany R.
Cedar Springs, MI
BMW X5
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018
Seems like a good places, staff is really nice
Had my car there 3 or more times now for a smoke issue... spent alot of money but it still smokes. Kind of frustrating that it's still not fixed and now seems to leak oil when it didnt before. I really want to like this place....

GC
Glenn C.
Howard City, MI
Dodge Charger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/08/2017 Category: Service
Glenn said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Sand Lake, MI
Chevrolet HHR
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/27/2017 Category: Service
Robert said the staff got the vehicle fixed but it was not done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LU
Liz U.
Belding, MI
Toyota Highlander
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2017 Category: Service
Liz said she had an estimate of $300 and it came to $500. She said she feels they should have called her.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Byron Center, MI
Land Rover Discovery
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/09/2015
land rover
I dropped my Rover off several months ago with only a small pinging sound. Carl diagnosed it as right side head gasket. Everything else was good. No problems. 1500 dollars was the cost. Got it back. Now it overheats and the oil light comes on. Take it back. Carl says it the coil. Fixed it and it still over heats. Not sure whatz really going on. I haven't heard anything for a long time now. Carl said he was gonna take care of it but I haven't heard anything. Hoping and praying I have it back before snow flies.

AK
April K.
Michigan
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2014 Category: Service
April said they did a good job but there was one big issue. There is a lack of communication at this business. They did not call and update her in any way.
This review was collected via phone interview by Customer Research Inc.