Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

449 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


FB
Floyd B.
Howard City, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Floyd said the business does good work. He is happy with that. The business should have explained better about what charges would be. He was a little shocked with the bill.
This review was collected via phone interview by Customer Research Inc.

TR
Tiffany R.
Cedar Springs, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Tiffany said that the place treated her well, she enjoyed working with them and the receptionist Kelly is exceptional.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Irons, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jim said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Teri S.
Morley, MI
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Teri said that she would recommend this business for service. Carl is the best.
This review was collected via phone interview by Customer Research Inc.

JO
Jeanette O.
Lowell, MI
Oldsmobile Aurora
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Jeanette said the staff were great and took care of her vehicle perfectly.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Cedar Springs, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business takes care of the vehicle and call him when they are done with the service.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Cedar Springs, MI
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Oil change
While getting an oil change they noticed the serpentine belt was about to break and and replaced it. Fortunately it was under warranty.

BF
Brian F.
Rockford, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Spoke with Brian's wife. She said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Howard City, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Scott said the lady at the desk was nice and everything went well from the tow to the mechanic fixing the vehicle.
This review was collected via phone interview by Customer Research Inc.

LW
Lauren W.
Sand Lake, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Lauren said she has been to this business before and the staff always do good work.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Grand Rapids, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Dennis said the service at this business was right on time. He was very satisfied.
This review was collected via phone interview by Customer Research Inc.

JK
Jason K.
Cedar Springs, MI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Jason said he liked the quality of service and the turn around time.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Coral, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Bob said the business has good mechanics. They are honest and the staff is good, all around.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Grand Rapids, MI
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Rick said considering the work done on his vehicle it was done at a fair price and the business completed the work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

BP
Beth P.
Cedar Springs, MI
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Beth said, this business is good a getting her in when needed and they are helpful, trustworthy and honest.
This review was collected via phone interview by Customer Research Inc.

IC
Iva C.
Sand Lake, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Iva said the staff provide great work. They are always on time and they do not overcharge.
This review was collected via phone interview by Customer Research Inc.

AK
Amanda K.
Howard City, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Amanda said the business provided good service, the price was good, and they were done on time.
This review was collected via phone interview by Customer Research Inc.

WS
Wael S.
Paw Paw, MI
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Wael said he brought in a vehicle he was planning to purchase so they could inspect it, and he was pretty satisfied. The staff found some issues with the vehicle that otherwise would have possibly been overlooked. It would have been helpful to get an estimate for the repairs along with the inspection, even just a ballpark estimate.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Cedar Springs, MI
Verified
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06/21/2018 Category: Service
Mark said he brought in his classic vehicle for service, and the staff was pretty knowledgeable about it and the problems he was dealing with. If anyone is looking at having their classic vehicle or any older model vehicle worked on, they can bring it in and the staff will be more than happy to help them out as well.
This review was collected via phone interview by Customer Research Inc.

LB
Larry B.
Morley, MI
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Larry said that he has used the facility many times and always gets good service.
This review was collected via phone interview by Customer Research Inc.