Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

450 Reviews

99% Would Recommend
Latest Review 19 days ago

Reviews


JB
Jon B.
Cedar Springs, MI
Hyundai Sonata
Verified
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01/22/2017
Best Kept Secret in Grand Rapids
If this place isn't on your service "team", you need to hire them. They genuinely care about providing you with an honest estimate and they do great work. Our son has a car with over 150K miles, so it is critical with every repair that we get a great rundown of what is going on. Everywhere we've lived, we've needed to find that great independent mechanic so we could avoid the high prices and poor service of the dealers. This is the place.

BB
Bill B.
Trufant, MI
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Bill said while this business did fit him in even though he was late for his appointment, it was more expensive than other places.
This review was collected via phone interview by Customer Research Inc.

EH
Eric H.
Stanwood, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Eric said he would recommend this business and he likes Kelly.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Cedar Springs, MI
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017
the staff is awesome and the lady in the front office has a great humor and very customer friendly
great place to get you car or truck fixed, always willing to help no matter what

JC
Joe C.
Michigan
RAM 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
Joe said the service is always good.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Sand Lake, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2017 Category: Service
David said the business did well. They kept in contact with him and they are good people.
This review was collected via phone interview by Customer Research Inc.

DM
Dennis M.
Cedar Springs, MI
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
Dennis said he's taken his vehicle there quite a bit and they do a good job. He likes their work.
This review was collected via phone interview by Customer Research Inc.

DM
Dylan M.
Morley, MI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Dylan said he knows the business very well and he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Cedar Springs, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2017 Category: Service
Mike said it was great.
This review was collected via phone interview by Customer Research Inc.

LT
Laura T.
Sand Lake, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2016 Category: Service
Laura said she liked the work they did and she appreciated that they had things to occupy her children while they were waiting.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Lake Odessa, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016 Category: Service
Bob said the business was informative and the communication was good.
This review was collected via phone interview by Customer Research Inc.

TF
Travis F.
Greenville, MI
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2016 Category: Service
Travis said he was impressed with the business.
This review was collected via phone interview by Customer Research Inc.

TS
Teri S.
Morley, MI
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2016 Category: Service
Teri said she always receives good service at the business. She always says she has no problem scheduling an appointment to get her vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Cedar Springs, MI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Craig said he's used them in the past. He dropped his vehicle off and it was fixed in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AP
Alice P.
Cedar Springs, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Alice said she likes this business because they are nice, friendly, and they have a nice waiting area.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Cedar Springs, MI
Saturn Aura
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2016
Great service.
Great service with knowledge

VG
Victor G.
Pierson, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2016 Category: Service
Victor said this business did a pretty good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Cedar Springs, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2016 Category: Service
Fred said the business was excellent and they treated him well. Their prices are fair and they always tell him what they're doing.
This review was collected via phone interview by Customer Research Inc.

MG
Matt G.
Sand Lake, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2016 Category: Service
Matt said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Cedar Springs, MI
Cadillac DeVille
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2016
Honest, dependable, reliable
My car rides so smooth and quietly now that I have new back shocks, thanks pro auto works!