Professional Auto Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

236 Reviews

98% Would Recommend
Latest Review 5 days ago
Jamie K. on 02/14/2018
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Jamie said the business provided great service and took care of his vehicle's needs.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/23/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Dwight P. on 02/10/2018
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Dwight said the service was good, and the employees were very responsive in explaining the issues with the vehicle.
Vehicle: Ford F-150
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/15/2018

So glad we could meet your expectations Dwight.  Thanks for your trust, we don't take it for granted.

The Team at Pro Auto
Tim E. on 02/10/2018
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Tim said he received good service. His vehicle had an issue after service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/15/2018

Thanks Tim!  Hope your truck is doing better after we worked on it this week.  Appreciate your feedback.

The Team at Pro Auto
Megan B. on 02/05/2018
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Megan said her overall experience was good. They were quick.
Vehicle: Dodge Avenger
Category: Service
Service Date: 01/26/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Brian R. on 02/02/2018
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Brian said they were very professional.
Vehicle: Nissan Quest
Category: Service
Service Date: 01/23/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/09/2018

That is what we strive for.  Thanks for your trust Brian.

The Team at Pro Auto
Denise G. on 01/24/2018
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Denise said the staff were honest, and did a good job on her vehicle.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/22/2017
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/02/2018

Denise, you and your family have been so good to us.  Thanks for your trust.

The Team at Pro Auto
Heather C. on 01/22/2018
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Heather said she appreciates how the business was very detailed.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/18/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/02/2018

Glad we could be thorough for you Heather.  We do are best.  Thanks for your kind words.

The Team at Pro Auto
James S. on 01/22/2018
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James said this facility did really good work, the price was not that high, and they're very nice.
Vehicle: Chrysler 200
Category: Service
Service Date: 01/18/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/02/2018

You were very nice as well.  Glad we could meet your needs.  Thanks for the encouraging review! 

The Team at Pro Auto
VERONICA W. on 01/20/2018
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"Excellent service as usual!!"
I trust Bryan and his staff and they always do a great job!
Vehicle: Ford Fusion
Service Date: 01/16/2018
Review Created: 01/20/2018 04:37 AM
Michelle W. at Professional Auto Repair responded on 02/01/2018

Veronica, you are a blessing to us as well.  

The Team at Pro Auto
Sonya K. on 01/20/2018
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Sonya said the staff is always nice and courteous.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/15/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/01/2018

Sonya, you make our job easy.  Thanks for your kind words.

The Team at Pro Auto
Jordan H. on 01/17/2018
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Jordan said the service was great.
Vehicle: Nissan Xterra
Category: Service
Service Date: 01/09/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 01/18/2018

Glad we could do a good job for you Jordan.  We sure appreciate you.

The Team at Pro Auto
Gary S. on 01/17/2018
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Gary said the team did a really good job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/12/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/01/2018

Gary, thanks for trusting us with your vehicles.  You are always a pleasure to work with.

The Team at Pro Auto
SHARON D. on 01/12/2018
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"Thankful"
Always thankful for the professional attitude and service that is shown when my vehicle is brought in.
Vehicle: Chevrolet HHR
Service Date: 01/03/2018
Review Created: 01/12/2018 09:41 AM
Michelle W. at Professional Auto Repair responded on 01/18/2018

Sharon, you are always a blessing to us.  Thanks for being who you are and having confidence in us.

The Team at Pro Auto
Betty O. on 01/11/2018
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Betty said this business was fantastic.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/05/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 01/18/2018

How kind of you Betty.  We feel the same about you.  Thanks for your trust in us.

The Team at Pro Auto
Robb P. on 01/04/2018
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"Very good service"
Replaced transmission with new unit from Jasper. Had a few problems but Brian resolved them quickly with no additional cost. They never give up until problem is resolved.
Service Date: 10/10/2017
Review Created: 01/04/2018 11:06 AM
Michelle W. at Professional Auto Repair responded on 01/05/2018

Robb, you are so kind.  You make our job much easier.  Your review means a lot to us.  Thanks much!

The Team at Pro Auto
Macon B. on 12/30/2017
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Macon said staff was professional, and had him in and out in one and a half hours.
Vehicle: Chevrolet Malibu Classic
Category: Service
Service Date: 12/26/2017
Review Created: 12/30/2017
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 01/11/2018

Macon, thank you for trusting us with you Chevy.  If we can be of any help in the future let us know.  

The Team at Pro Auto
Bill E. on 12/29/2017
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Bill said the staff did a good job servicing his vehicle. He was very satisfied with the experience.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 12/01/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 02/01/2018

Thanks Bill for your confidence in us.  So happy to know we did a good job for you.  

The Team at Pro Auto
Blake S. on 12/29/2017
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Blake said when he took his vehicle in, the staff broke three of his lug nuts off, forcing him to have unexpected repairs done.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 12/21/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 01/11/2018

Sorry for the unexpected expenses.  That is never pleasant.  As explained to you at the time of service, we did not install the aftermarket off road only wheel spacers and had to remove the tires for the uber inspection guidelines you needed us to use.  Whoever installed the spacers and tires previously, cross threaded the lug nuts onto the wheel studs, causing them to break on removal. Again, we understand the inconvenience sincerely, but it was unavoidable on our part.  Good luck to you!

The Team at Pro Auto
Christopher H. on 12/26/2017
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Christopher said the staff was really nice. The work got done quickly, and wasn't expensive.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/11/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Michelle W. at Professional Auto Repair responded on 01/05/2018

So glad we were able to meet your needs.  That's important to us.  Thank you Christopher

The Team at Pro Auto
SANDRA J. on 12/14/2017
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"Honest Service"
I can take my car in with confidence that only what it needs will be done. Service is professional, and always explained.
Vehicle: Lexus ES 300
Service Date: 12/12/2017
Review Created: 12/14/2017 05:46 AM
Michelle W. at Professional Auto Repair responded on 01/05/2018

Customers like you make our jobs a pleasure.  Thanks for your belief in us.

The Team at Pro Auto
Displaying Review 1 - 20 of 236 in total