Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

248 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 1 year ago

Reviews


KH
KIM H.
Christiana, TN
Ford Focus
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/21/2016
Service
I brought my vehicle in for an oil change and to have the heating fixed. This was completed; however, I have no blinkers, back defrost not working, overhead light coming on without touching it, and my car not locking when the vehicle gets up to a certain speed. All these were working before the heating was fixed. Had to leave it the same day I picked it up for the blinkers. Blinkers supposedly fixed but were not as well as these other issues. Also left the vehicle over two weeks but was only started on the second week. Kind of frustrated. Hoping everything gets fixed. Has worked on my vehicle before and have always been satisfied.

BR
Bo R.
Tennessee
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2015 Category: Service
Bo said this business put a new power steering pump on his vehicle as well as fixing a few other things. They did a very good job.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/24/2015 Category: Service
Bo said the service took longer than he would have liked. The power steering pump is whining as well as the brakes vibrating from a brake booster being changed. He will be returning to this business at his earliest convenience to have the issue addressed.
This review was collected via phone interview by Customer Research Inc.
R&M A. from R And M Automotive responded on 12/28/2015

We are sorry for any inconvenience and will glady take care of the current issues that was caused by the installation. As for your last visit the time delay was our fault and we will take care of your needs in a timely manner from now on. 


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