Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

192 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JS
Jd S.
Redding, CA
Verified Customer
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02/13/2019 Category: Service
JD said he's happy with the staff's service, punctuality and pricing.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Redding, CA
Honda Odyssey
Verified Customer
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01/18/2019 Category: Service
Steve said the business is really decent. He said his visit was good, the price was reasonable, and he'd take his vehicles back.
This review was collected via phone interview by Customer Research Inc.

PH
Patty H.
Shasta Lake, CA
Chrysler PT Cruiser
Verified Customer
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01/17/2019
They do Great work and very friendly 🤩
I've used R&R for many years, Ricky has always figured out what was wrong with my car's and Truck's over the years and fixed it right. So they will always have my business.

SJ
Sandra J.
Bella Vista, CA
Honda Civic Si
Verified Customer
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01/17/2019 Category: Service
Sandra said the business provided excellent service. They provide transportation during the work and are very polite. They listen to her suggestions.
This review was collected via phone interview by Customer Research Inc.

AN
Al N.
Redding, CA
Chevrolet Suburban
Verified Customer
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01/13/2019
Knowledge and Expertise
They know what vehicles have history of specific issues and can identify and address quickly and efficiently at a reasonable cost.

BH
Barbara H.
Palo Cedro, CA
Lincoln MKZ
Verified Customer
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01/11/2019
Barbara
Went in depth to find the problem.

HP
Harrison P.
Cottonwood, CA
Dodge Neon
Verified Customer
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01/10/2019
Great Customer Service and Knowledgeable Staff
I've been struggling to find a good mechanic for a while. Rick and his staff are excellent at what they do. Thanks to them I've found a good long term mechanic shop to take my cars. Quality service and willing to work with you to accommodate your repair needs are just a couple of the perks of going to this shop. You can go on the road and trust you and your family will be safe in what you're driving in after they work on it. 5 stars and I would definitely recommend them.

SR
Steve R.
Medical Lake, WA
Verified Customer
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01/10/2019 Category: Service
Steve said he was passing though and this business was able to squeeze them in.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Redding, CA
Honda Odyssey
Verified Customer
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01/08/2019 Category: Service
Ryan said the business has always treated him very well. He mentioned that Rick does a great job explaining what's wrong with his vehicle and what needs to be fixed, and that the staff is full of great people.
This review was collected via phone interview by Customer Research Inc.

RJ
Ronald J.
Redding, CA
Nissan Xterra
Verified Customer
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01/02/2019
Happy with service and repair
I had a check engine light on. They were quick to diagnose my problem and make the repair. They saved me money for the repairs compared to other repair shops and I appreciated the savings. Good mechanics and a clean shop. I will return for future care and repairs.

DW
Dave W.
Bella Vista, CA
GMC Sierra 3500
Verified Customer
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12/31/2018
The most Honest, knowledgeable, fair priced repair shop i've ever been to.
I self diagnosed a problem with my truck, and told them I needed a new alternator and why I thought so. They did extensive testing only to find that my battery was not capable of charging. They could have just sold me and installed an alternator and a battery, but instead told me that I just needed a new battery. that is the difference of several hundred dollars.
I wont take my vehicle anywhere else but here! R&R is the BEST

AH
Alan H.
Redding, CA
GMC Yukon
Verified Customer
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12/21/2018 Category: Service
Spoke with Marian. She said the employees provided great customer service. They provided great work. The service was completed at a great price.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Shasta Lake, CA
Dodge Intrepid
Verified Customer
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12/20/2018
Friendly, fair price, great work.
I have taken two vehicles to them. Both were fixed in a reasonable amount of time and for a fair price. Everyone is is very friendly and pleasant to talk with.

LR
Larry R.
Redding, CA
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12/17/2018
Sooooo many......
So many makes....so many models....it takes an experienced and mature shop, well acquainted with the automotive industry to "take care of business" in today's arena of auto repair.
R & R is that shop.

LR
Larry R.
Redding, CA
Dodge Grand Caravan
Verified Customer
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12/15/2018
Many horseless carriages
Many models....many makes.....many automobile problems...... a throughlly experienced shop is required to "take care of business" in today's automotive industry.
R & R is that shop.

CF
Curtis F.
Redding, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Curtis said the staff was helpful and kind, and completed the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
San Jose, CA
Chevrolet Silverado 1500
Verified Customer
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12/08/2018
Quick, courteous ,thorough
They are quick, courteous and thorough they explain everything that needs to be done and why ,top notch

JW
Joanne W.
Redding, CA
Ford Pickup
Verified Customer
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11/30/2018
Experience is key
It’s hard to diagnose the problem, but these people let you try to tell them what is wrong and they listen.. Every vehicle has its own problems, but the expertise of the shop and their employees is what makes the difference..
Thank you for fixing my truck and finding out why I did not have heat.. This is hardly the time to scrape frost off the windshield.. And I got the truck back in a day; hurray for them!!!

LV
Lupe V.
Redding, CA
Cadillac Seville
Verified Customer
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11/10/2018
Reliable
They were very helpful n help me understand what my situation.

JS
Jackson S.
California
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Jackson said the staff did a good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

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