Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

136 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


DC
Dan C.
Redding, CA
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dan said the business has excellent service.
This review was collected via phone interview by Customer Research Inc.

HC
Henry C.
Redding, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Spoke with Kathleen. She said the service was excellent. The staff were very pleasant people and they did such a good job. It was a nice facility. They were also very fast
This review was collected via phone interview by Customer Research Inc.

JV
Joseph V.
Redding, CA
Chevrolet Pickup
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/04/2018 Category: Service
Joseph said the mechanic neglected to hook up the vacuum fan to the distributer and he couldn't go over 20 miles an hour, leaving the facility.
This review was collected via phone interview by Customer Research Inc.
Rick S. from R & R Auto Truck Repair LLC responded on 08/07/2018

Joseph I'm sorry you had a problem with the repair on your chevy truck. We always make a habit of double checking our work and looks like we might have missed hooking up a vacuum hose. But I'm curious, Why? if you noticed it right away you didn't just turn around and let us know there was possibly a problem?  Again we are sorry for any inconvenience this may have caused you!


DQ
Dan Q.
Redding, CA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Dan said they fixed his vehicle and let him store it.
This review was collected via phone interview by Customer Research Inc.

BD
Bucky D.
Redding, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Bucky would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Redding, CA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Mary said the business has friendly and professional mechanics.
This review was collected via phone interview by Customer Research Inc.

MS
Matthias S.
California
Volkswagen EuroVan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Matthias said the staff are very helpful and do more than what he asked for. They found problems he was unaware of. If they find some small repairs that needed to be done, sometimes they fix it without charging him.
This review was collected via phone interview by Customer Research Inc.

ZP
Zach P.
Redding, CA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/24/2018 Category: Service
Zach said the employees were personable and provided great service. He did have a 3 hour wait.
This review was collected via phone interview by Customer Research Inc.

TM
Tiersa M.
Shasta Lake, CA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Tiersa said the staff fixed everything that was wrong with the vehicle, for a good price.
This review was collected via phone interview by Customer Research Inc.

CB
Clayton B.
Healdsburg, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Clayton said the business informed him when his vehicle was finished on time. They had excellent customer service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Shasta Lake, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Recommended
I was looking for someone to do a scheduled maintenance on a used Volvo I just bought. Did a web search and found a number of possibilities, so I called all of them. R and R was the last call I made and will be my go-to shop for my BMW Z3 and Ford F150 as well. HONEST and courteous, clean and friendly. I have already sent 3 friends to them.

ZV
Zach V.
Redding, CA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Zach said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
Danny D.
Shasta Lake, CA
Saturn L300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Danny said the employees did what they said they were going to do at the price they said they would do it. Roger was honest , dependable, and he liked him. Roger has been his mechanic for many years and he followed him to this facility when he started working there.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Redding, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Stephen said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Julia J.
Redding, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Julia said she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

EG
Ellie G.
Shasta Lake, CA
Dodge Neon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Ellie said Rick is very nice, helpful, informative, and honest. She loves the service they provide.
This review was collected via phone interview by Customer Research Inc.

CT
Carol T.
Redding, CA
Chevrolet RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
RV
Work was thorough and timely

LC
Lisa C.
Redding, CA
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Lisa said the business owner was very nice and gave her a diagnostic reading right away. She will be returning because the check engine light came on.
This review was collected via phone interview by Customer Research Inc.

CD
Camie D.
Anderson, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Camie said she always receives really good service every time.
This review was collected via phone interview by Customer Research Inc.

CC
Carla C.
Redding, CA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Carla said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 136 in total