Reviews
RM
Russ M.
Redding, CA
Chevrolet Tahoe
Verified
Pretty good shop
Good shop but front Counter customer service could be much better. Mostly the main guy can be pretty rude at times
Recommended
MS
Matthias S.
California
Volkswagen EuroVan
Verified
Matthias said this business was very good. They fixed his vehicle promptly. They said his vehicle would be ready in the evening and it is ready by lunch. They were very quick and he was very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Devon s.
Redding, CA
Volkswagen Passat Sedan
Verified
Devon said the customer service at this business was good as well as the quality of work performed.
Recommended
This review was collected via phone interview by Customer Research Inc.
HW
Heath W.
California
GMC Acadia
Verified
Heath said they do great work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Jamie L.
Bella Vista, CA
Chrysler 300
Verified
Jamie said the man, Rick, is fantastic and honest. He trusts him and the guys.
Recommended
This review was collected via phone interview by Customer Research Inc.
GH
Glenn H.
Shasta, CA
Ram Pickup
Verified
Glenn said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Redding, CA
Ford Pickup
Verified
Litlojo
Prompt to fix the problem. It’s always hard to tell a mechanic what you hear or what you feel when driving your vehicle but they listen and try to help in any way they can..
Recommended
GO
Gary O.
Oak Run, CA
Toyota Tacoma
Verified
Gary said the staff provided great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Matt P.
Redding, CA
Toyota Corolla
Verified
Matt said he was happy with the timely service the business provided him.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Redding, CA
GMC Yukon
Verified
Oil changed
I went in for an oil change.. they got right in and got it done for me quickly so that I could continue on with my day and Paul was awesome with his customer service and helping me get out of there quickly!!
Recommended
DS
Deanna S.
Redding, CA
Honda Accord Coupe
Verified
Great customer service
I have brought many vehicles to R&R automotive for repair over the past 3 years. Rick and his staff have always been very efficient in getting my vehicles repaired. I am happy I found this shop !!
Recommended
MP
Melissa P.
Redding, CA
Honda CR-V
Verified
Melissa said the owner of this business was personable and he had a real concern for his customers.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
Danyela T.
Redding, CA
GMC Sierra 3500
Verified
Great Shop
Rick is great. Very trustworthy and stands by his estimates. We're happy we found him!!!! Great mechanic!!!
Recommended
AP
Anthony P.
Redding, CA
Chevrolet Silverado 1500
Verified
Spoke with Anthony's wife. She said they were quick, efficient, and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
Rick W.
Redding, CA
Ford F-150
Verified
Spoke with Rick's wife. She said the service was great, the price was right, and the work was done correctly.
Recommended
This review was collected via phone interview by Customer Research Inc.
MP
Michelle P.
Redding, CA
Honda Civic
Verified
Michelle said that she got great service and reasonable prices at the place.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Corinne M.
Redding, CA
Chevrolet RV Cutaway
Verified
Corinne said the staff at this business were very sweet, they answered all her calls on time and they finished the job as quick as they could. She was very pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
Dan C.
Redding, CA
Mercury Grand Marquis
Verified
Dan said the business has excellent service.
Recommended
This review was collected via phone interview by Customer Research Inc.
HC
Henry C.
Redding, CA
Verified
Spoke with Kathleen. She said the service was excellent. The staff were very pleasant people and they did such a good job. It was a nice facility. They were also very fast
Recommended
This review was collected via phone interview by Customer Research Inc.
JV
Joseph V.
Redding, CA
Chevrolet Pickup
Verified
Joseph said the mechanic neglected to hook up the vacuum fan to the distributer and he couldn't go over 20 miles an hour, leaving the facility.
This review was collected via phone interview by Customer Research Inc.
Rick S. from R & R Auto Truck Repair LLC responded on 08/07/2018
Joseph I'm sorry you had a problem with the repair on your chevy truck. We always make a habit of double checking our work and looks like we might have missed hooking up a vacuum hose. But I'm curious, Why? if you noticed it right away you didn't just turn around and let us know there was possibly a problem? Again we are sorry for any inconvenience this may have caused you!