Rad Air Complete Car Care and Tire Centers

Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

167 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
Latest Review over 1 year ago

Reviews


SR
Sandy R.
Lodi, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2016
Tyler is such a great guy
As a woman, it is hard for me to trust anyone in the auto industry, he did not make me feel like he was pushing me around or just trying to get a sale. Thank you so much for that! Definitely coming back!

MS
Michael S.
Solon, OH
Saturn Vue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2015 Category: Service
Michael said this business replaced his battery quickly and were able to explain what was wrong.
This review was collected via phone interview by Customer Research Inc.

RZ
Robert Z.
Twinsburg, OH
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2015 Category: Service
Robert said he appreciates the service and timeliness the business provides.
This review was collected via phone interview by Customer Research Inc.

VT
VICTORIA T.
Chagrin Falls, OH
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014
This service is consistently dependable, timely and usually is able to provide a service car while my car is being serviced.
I always recommend this business to a friend or relative!

LZ
Lori Z.
Twinsburg, OH
Ford Mustang
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/23/2014 Category: Service
Lori said there is an unresolved issue with the brakes. This business told her she may be gun shy about using the brakes and there is a 50 to 150 mile set in for the brakes in order for them to work properly. She called the dealership and was told there is no such thing as a set in. The brakes may not have been installed properly or the calipers not assembled correctly. She will take the vehicle back to the dealership to correct these issues. She will not recommend them to others based on this experience and will be contacting the Better Business Bureau in regards to this experience.
This review was collected via phone interview by Customer Research Inc.

XY
Xiaoling Y.
Cleveland, OH
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2014 Category: Service
Xiaoling said this business is reliable and trustworthy. They are open and transparent. He would like to thank them for everything.
This review was collected via phone interview by Customer Research Inc.

CA
Charles A.
Aurora, OH
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2014 Category: Service
Charles said he was very satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JP
Jim P.
Cleveland, OH
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014 Category: Service
Jim said he is satisfied with the service received.
This review was collected via phone interview by Customer Research Inc.

JR
JOHN R.
Aurora, OH
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014
repair
They offered a free loaner car even thought the repair was anticipated to be less than 3 hours. Luckily, they offered a loaner car since the repair ended up being finished the next day. Also, they only fixed the necessary items instead of trying to upsell more things.

JW
JENNIFER W.
Hudson, OH
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2014
Friendliness
Jerry was wonderful and the service was quick.

RL
ROBERT L.
Chagrin Falls, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014
Very knowledgable and honest.
Jerry is very impressive. Very helpful and upfront with pricing, etc. Only services what is needed. Definitely will go back to Jerry for service.

FH
Fred H.
Aurora, OH
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014 Category: Service
Fred said this business is very patient and thorough.
This review was collected via phone interview by Customer Research Inc.

JM
JUDY M.
Hiram, OH
BMW 330i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2014
great service
I came in for an oil change. I left with a complete list of what is right with my car, and two things that will need attention, along with an estimate for those repairs.
Thank you!

RK
Raymond K.
Saab 9-7X
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/04/2014 Category: Service
Raymond said they did a good job but it was way too expensive.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2014 Category: Service
Michael said their service was excellent.
This review was collected via phone interview by Customer Research Inc.

JC
JOHN C.
Solon, OH
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014
Great service, as always.
All issues were fully explained and the repairs were made in a timely fashion. The employees are friendly and very knowledgeable. Also, Rad Air is conveniently located.

EG
Eddie G.
Solon, OH
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2014 Category: Service
Eddie said the facility informed him about what was wrong with his vehicle. They were done in about a day and a half.
This review was collected via phone interview by Customer Research Inc.

PB
PAM B.
Chagrin Falls, OH
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2014
They are always nice & helpful
They are always nice & helpful

JM
JUDY M.
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2014
great service
Everything was done in a timely fashion.

MD
MIKE D.
Hiram, OH
Lincoln MKX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2014
Excellent Customer service, very informative and explanatory even shows the customer the issue. I feel comfortable.
They do a great job!

Displaying Review 1 - 20 of 167 in total