I'm sorry you feel cheated. If you read the fine print on the groupon it says that the price is good for up to 5 qts of oil and your vehicle takes 6.5. Also it states that it covers a regular spin on filter and your vehicle takes a cartridge filter. You weren't informed of that fact over the phone because you did not ask about that when you called. But, before we took your vehicle in for service we informed you of the extra cost and you agreed to the that. We try to be as transparant as possible and inform of all costs before the service. So as I have said, I apologize you feel cheated but in our opinion we did everything we could to provide you with the best possible service.Tom Tkaczyk
Rada Auto Inc.
Automotive Service & Collision Center