I put in a review on 3/11 and Kevin called and fixed all my issues. Ray Skillman Southside is always going a great job and when there are issues always fixing them.

Original Review

03/11/2022

Category: Sales

Surprisingly not as good as it has been

I purchased a 2020 palisade and it was the first one sold at this dealership. I was blown away by the staff, the car and cleanliness of the vehicle when we were done that day. I just purchased a 2022 palisade to replace the 2020 and it was not cleaned inside still had spider webs that I told the salesman about and he said he would have them clean it. They did not.

KEVIN K. from Ray Skillman Southside Hyundai responded on 03/14/2022 05:27 AM

We are sorry to hear about your experience with our Team. One of our Hyundai Managers will be reaching out to you this morning to help resolve any of your concerns. Our goal is to achieve 100% customer satisfaction every visit and it sounds like we did not meet that expectation. We appreciate you doing business with us and hope to earn your business again in the future.

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