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Reed Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(565 Reviews)
35
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
87
Total ReScores
4.9
ReScore Average
35
Net Promoter Score ®

Business Details

About

Reed Hyundai is conveniently located in Merriam, KS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reed Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Reed Hyundai is conveniently located in Merriam, KS. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Reed Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(913) 642-9600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
7050 W. Frontage Road Merriam, KS 66203
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(565 Reviews)

LS
gravatar
Linda S.
Shawnee Mission, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/20/2023
0
Category: Service
Can't get work done when promised
My check engine light went on. Brought car in to get it checked and they told me I need an appt to get it checked. Appts are a week out, and I wanted to know if the car was safe to drive. They worked me in. Needed a new part which they said would take a week to get in. And said it is ok to drive short distances. So I made an appointment for the work while I was going to be out of town. My appt was for Thursday. I dropped car off on Wednesday before and told them I would pick up upon my return the following Tuesday. Went in today to pick it up only to be told that it was "in progress." I said I have a lot of errands to do and need transportation today so asked them for a loaner. They said that all loaners are out for customers who are getting their engines rebuilt. Hyundai must make bad engines or maybe they actually only have 1 loaner. In any case, service manager I talked with was pleasant but she could do nothing. I said they could get me something from Enterprise. Reed Hyundai does not work with Enterprise. This is the 2nd time in my 2 months since I bought the car that I have heard this excuse. The customer service at Reed Hyundai is horrible. There is no excuse for not having the car done when you had all of this extra time to do it. And get yourselves some more loaners!
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