Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

1409 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


VB
Vic B.
Washington
Verified Customer
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08/16/2019 Category: Collision
Vic said the estimate the business provided was good. They were nice, and work was good. They had it done in half a day.
This review was collected via phone interview by Customer Research Inc.

RA
Rey A.
Washington
Verified Customer
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08/15/2019 Category: Collision
Rey said his experience was very good, and he was pleased with the customer service. He stated everybody was friendly, they provided him with helpful information and finished the repairs on time. He was especially pleased the staff detailed his vehicle.
This review was collected via phone interview by Customer Research Inc.

DS
Dale S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Collision
Dale said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Collision
Gary said the staff were courteous, they provided excellent work.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Washington
Verified Customer
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07/13/2019 Category: Collision
Donald said that everything was good, the work was high quality, they got the job done right, were on time and on budget. He has used them before, they did a good job then too, and they are convenient to his home.
This review was collected via phone interview by Customer Research Inc.

CK
Carla K.
Washington
Verified Customer
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06/21/2019 Category: Collision
Carla said that the business had great attention to detail. They kept her updated throughout the process and gave her a complete walk through at the end. She was impressed with their professionalism.
This review was collected via phone interview by Customer Research Inc.

LB
Landy B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Collision
Landy said the staff was efficient . She was able to get in for the repair when she needed.
This review was collected via phone interview by Customer Research Inc.

TC
Taylor C.
Washington
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2019 Category: Collision
Taylor said the repair took a little longer than they quoted. It was quoted at a week and it took about two weeks, but other than that, everything was fine. As far as the communication went and keeping him informed, he had to call the business.
This review was collected via phone interview by Customer Research Inc.

LP
Lex P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Collision
Lex said the staff was very nice and helpful in a bad situation. She stated they definitely knew what to do, which was comforting.
This review was collected via phone interview by Customer Research Inc.

DL
Dave L.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Collision
Dave said the prices at this business are very competitive, and the staff is very pleasant, accommodating and competent.
This review was collected via phone interview by Customer Research Inc.

RK
Richard K.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Collision
Richard said the business has always been right on spot with their estimates. They were professional and courteous. They showed interest in him and his vehicle.
This review was collected via phone interview by Customer Research Inc.

GN
Gregory N.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Collision
Spoke with Geralyn. She said they did a really nice job. Their customer service was really good. The business is near her job. So it was convenient. They are also approved facility by her insurance.
This review was collected via phone interview by Customer Research Inc.

TS
Taylor S.
Washington
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/25/2019 Category: Collision
Taylor said repair was done correctly. They were quick. There's a scratch on replacement bumper. He found the business on Google Maps.
This review was collected via phone interview by Customer Research Inc.

FA
Fred A.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Collision
Fred said this business was courteous. They kept him updated on the status of his vehicle. His vehicle was delayed a week due to the third party insurance wanting them to purchase after market parts, which were not available. He couldn't have asked for better results.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Collision
Daniel said the business was able to get him in quickly and get an estimate. They got his vehicle in a week later for the repairs. They worked with his insurance and the rental facility.
This review was collected via phone interview by Customer Research Inc.

RE
Ralph E.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Collision
Ralph said the business did a super good job and he is totally satisfied.
This review was collected via phone interview by Customer Research Inc.

ES
Ernest S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Collision
Ernest said that everything was good, the staff did a good job, and there were no problems. They took care of everything.
This review was collected via phone interview by Customer Research Inc.

TS
Tina S.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Collision
Tina said she had no issues with the repair.
This review was collected via phone interview by Customer Research Inc.

NB
Nancy B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Collision
Nancy said she has been to the business several times. She said the business has integrity, is honest, and they go above and beyond for their customers. She said her vehicle is in mint condition after each visit, the business does superior work. She said the staff are thoughtful and will stick up for their customers with insurance companies.
This review was collected via phone interview by Customer Research Inc.

BC
Brittany C.
Washington
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/19/2019 Category: Collision
Brittany said she noticed that the dent was not completely repaired once she got the vehicle home.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1409 in total