Renton Collision Center

William said the technicians did a great job. They have used this facility before.

James said this business did a good job, but they took longer than they said. They told him 3 to 4 days, but they took over a week. It was not a big deal, but he was getting nervous because he had to leave town with it. He took it in 10 days before leaving and got it back the day before he was due to leave. It may have been delayed by the insurance of the at-fault person. He stated they should give realistic time frames. Overall, it was good, but they should call their customers if the time is going to run over. He had to call them.

Cally said the work was great and very professional. She is always treated well.

Andrea said from start to finish, the staff were always in contact with her to provide her updates. The customer service and the repair work were both great.

Pamela said she took her vehicle back because the rubber came loose above the grill, but they informed her that there was nothing they could do about it.

Patrick said, this business was super nice and very helpful in a stressful situation.

Gani said the scratch tape on the rear bumper was not put on properly. There were air bubbles inside. He stated other than that, the people were great and the service was good.

Kirkland said the staff was courteous and they stuck to the schedule. He said he did not need to be informed, nor to communicate with the staff.

Not pleased with their work at all!!! On their website the quality of work seems like they do high end work; well I took my car in after having to wait 2 weeks before they were able to start working on it only to have my car returned and not live up to their standards. The job preformed on the hood of my car (small dent, size of a baseball) was horrible; it’s very noticeable were they tried to sand my car as well as were they patched it. I went in to ask if they were able to fix their work and the guy just said “no, your hood had rock chips and that’s how it was”. Then he walked away!!!! Their work is horrible, I’m very unpleased.

Spoke with Diana. She said everything was good, and the vehicle was ready a day early.

Jacob said the facility does good work and treats their customers well. He is a repeat customer.

Catherine said the repairs were well done. Chris was very informative during the repair process. The repairs were completed in a timely manner.

Bob said the business was on time and on budget. It was an effortless and amazing experience.

Darcy said he had no problems with this business.

Barbara said everyone was professional and did a good job. Everything was very good.

Nancy said this business is the best around. They have wonderful people who are honest , fair, and have integrity. They go beyond what is expected of them.

Victoria said the staff is really nice, they do good work and Chris was very considerate.

Shirley said they were very friendly and very nice.

Robert said the business did an excellent job.

Kathy said she was out of town and her vehicle got fixed and when she got back in town her vehicle was in her driveway, and everything was done. It was convenient, she did not need to oversee the repairs at all.