business image

Renton Kia

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service. Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 775-6752

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (US & Canada)
200 SW Grady Way Renton, WA 98057

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service. Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 775-6752

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (US & Canada)
200 SW Grady Way Renton, WA 98057

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service. Renton Kia is proud to be a part of the Kia family. To get you in the Kia you want, we will do everything it takes all while providing outstanding and professional service.

Categories
New Car Dealer, Auto Repair, Auto Maintenance
Contact
(888) 775-6752

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 7:00 PM
Sun
closed
* Pacific Time (US & Canada)
200 SW Grady Way Renton, WA 98057
All Departments' Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(4 Reviews)

HM
gravatar
HONORE M.
Renton, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2015
verified customerVerified Customer
Category: Service
Work good - Communication, not so good
Got a 2nd anniversary of my purchase call, so made an appt to get some warranty issues looked in to. They turned out not to be covered, but dim headlights meant I needed a new alternator and that was covered. Since I bought my used Nissan Xterra there, they don't have Nissan parts. Add a day to the repairs. No money for a rental car, but just one additional day I could swing a ride to/from Seattle I guess. Late afternoon on "It will be done tomorrow" day, and no word on when I could pick it up. Left a VM for the Svc Mgr. Still no word. Called back, asked for the Svc Dept and they had no record of my car, "Are you sure you don't mean Yonkers Nissan across the street?". Um, no, but they HAD connected me to HONDA Svc not KIA svc. Called back again, my Svc Mgr is off today so they'll have someone else call me back with status. An hour later (it's 5:15 now, I'm in Seattle, this isn't going well), I called back again and sat on hold for 10 minutes only to find out that it wont be ready until tomorrow. Needless to say, not at all the news I needed. Another day of coordinating a ride to/from Seattle (I needed to be on job sites, as well, so this WAS also affecting my job - thanks guys). Luckily, my son could lend me his 1989 GMC work truck and also lucky that this meant I could actually head straight to the shop at 9am and pick up my car - which was READY already. The two guys in service - awesome, patient with a not-so-happy me. But overall communication - be diligent, call early and call often for status/update.
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