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Rick Case Hyundai Cleveland

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,324 Reviews)
100
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Score Details

5 stars
79%
4 stars
12%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
119
Total ReScores™
4.6
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

The Rick Case Hyundai service center in Cleveland, OH is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Rick Case Hyundai service center in Cleveland, OH is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(866) 446-8697
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* No Time Zone provided
19991 Villaview Road Cleveland, OH 44119
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,324 Reviews)
Write a Review
Recent Reviews
DC
gravatar
Daniel C.
Medina, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2022
9
Category: Service
Purchased a used car
Saw an internet advertisement for a used 2010 Toyota Corolla at this dealership and went to check it out after having looked at two other comparable models elsewhere. Met salesperson, Robert Vitko, who showed my wife & I the car and went for a test drive with us. My wife drove since she would be the primary driver. She said it responded well, but commented on the loudness of the exhaust - an apparent exhaust problem. Robert told us that in bringing the car up he’d noticed a problem with the tire sensor and assured us he would get that fixed if we bought the car. We also pointed out a couple dents in the front end that he also said he could get fixed. We then sat down to discuss the price and haggled some since it was more than the amount we were getting from insurance on our previous car that had been wrecked. In the end we agreed to the asking price because the car had significantly lower mileage than our previous 2010 Toyota Corolla and Robert committed to fixing all three identified problems. It took two weeks for the problems to all be fixed, but Robert was good about keeping us informed over the course of the repairs. We finally picked the repaired car up on July 30th, and found everything in order. So, in short, we were very satisfied with the quality of the product offered by Spitzer Hyundai and the service received from Robert.
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