Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

761 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 2 days ago

Reviews


TM
Tommy M.
Rowlett, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Tommy said they did a good job and his vehicle is fixed.
This review was collected via phone interview by Customer Research Inc.

NM
Nikki M.
Eastlake, OH
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Best place to bring your car for service!
It's always a great experience dealing with the pros at Dave's Auto. They are thorough , knowledgeable and stand behind their work. I always feel confident taking my car here.....i know the work will get done correctly and in a reasonable amount of time and for a very fair price. They are helpful, courteous and willing to answer all of my questions. The fact that they provide a free loaner car makes the experience all the better. I have never had a bad experience here and have been a customer since 2004! I would recommend them to anyone needing excellent car service.

RI
Richard I.
Willoughby, OH
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018
great work
Fast friendly service quality work

Verified Customer
Alburtis, PA
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018
All the people that work there are knowledgeable and courteous
I'm from out of town and the last 2 time coming to Willoughby I have had car trouble, Dave was great about getting my car in and repaired. I was able to keep my appointments and go back home as planned.

LG
Larry G.
Willoughby, OH
Chevrolet S10 Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Larry said that the facility is the best and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Cleveland, OH
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Dan said the business has been a really good experience. He said they have good communication, good customer service, they are reasonable and he said their platform of text messages is good.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Willoughby, OH
Chevrolet S10 Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Larry said that the facility is the best and he is very happy with the service.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Cleveland, OH
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Dan said the business has been a really good experience. He said they have good communication, good customer service, they are reasonable and he said their platform of text messages is good.
This review was collected via phone interview by Customer Research Inc.

AG
Andrew G.
Beachwood, OH
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great service .. as always.
I have been a customer for a few years, and have always had a great experience. They are honest, work hard to diagnose and fix problems, and charge very reasonable rates. They have loaners. What more could you want?

RD
Ron D.
Willoughby, OH
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Ron said he has used this business for years. The employees provided good service. He trusts the service they provide. They have never treated him wrong.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Willoughby, OH
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Brian said the business has always been good. He called in to ask if the staff could take his vehicle in for an oil change right then and get it back to him in two hours, and they did.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Willoughby, OH
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Best Auto Service inNEO
Dave’s Auto Care is helping me keep my 2002 Avalon road worthy. Their staff is knowledgeable and courteous.

MK
Mildred K.
Willoughby, OH
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Mildred said they are really good.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Wickliffe, OH
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Nathan said the employees always take care of his vehicle. The service was awesome.
This review was collected via phone interview by Customer Research Inc.

KW
Kevin W.
Willoughby, OH
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Kevin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
Madison, OH
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
David said the staff was helpful, and the facility was clean. The price for the service was high though.
This review was collected via phone interview by Customer Research Inc.

JH
Jessica H.
Willoughby, OH
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jessica said she was there for an oil change and it was fine. She liked the lobby, it was customer friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lakeline, OH
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
quick, easy service!
They took my car on time and finished my scheduled tire rotation quickly. Very happy.

LM
Len M.
Willowick, OH
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Len said the business provided exceptional vehicle service.
This review was collected via phone interview by Customer Research Inc.

DR
Debera R.
Mentor, OH
Jeep Renegade
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/09/2018 Category: Service
Debra said she only had half an hour to get service. The staff was taking up way more time than she had when she showed up. She suggested to improve the customer service.
This review was collected via phone interview by Customer Research Inc.