Dave's Auto Care

I’m so disappointed I don’t even know what to write here, and I was taught “if you can’t say something nice keep quiet”!

Leanne said she was frustrated because it was so expensive. They were very knowledgeable in what they were talking about but they tried to pull one over on her so she went elsewhere.

I had a headlight not working and was told I needed an entire new casing to the tune of over 100 dollars plus the cost of the bulb. I checked when I got home and my light was working which means I was lied to and my bulb was just loose

Original stop, for tire plug and tire pressure low light on, second stop was AC quote, bad condenser 800.00 could not justify, all said and done, 267.00 and all I got done is a rubber plug in a tire because ironically a different pressure sensor failed while the car was in there possession, it just makes me feel like they don’t really care to work with people, it’s all about $

Dave's Auto Care did some repair work on my car that included fixing my regular braking system (this first repair job cost me almost $2,000). The day after I picked up the car, my anti-lock braking system warning light came on. I had never had a problem with the anti-lock brakes beforehand, so I assumed Dave's must have affected that system somehow when fixing the regular brakes. However, when I brought the car back in for a look, Dave's insisted that the anti-lock problem was completely unrelated to the $2,000 of work they had just completed. They said it was just a "coincidence" that the anti-lock warning light came on the day after I picked up my supposedly repaired car. So, they charged me an additional nearly $700 to fix a problem that I had never had before their faulty repair job. I have been a long-time customer of Dave's, but I will never take my car back there again.

Debra said she only had half an hour to get service. The staff was taking up way more time than she had when she showed up. She suggested to improve the customer service.

Anthony said 2 days after they changed his oil he had no oil in his vehicle. He was disappointed in the service. However, the staff were good and he would still recommend this business for service.

Dave resolved any concerns I had in a timely manner and gave me a loaner car while doing it!!!. Highly recomended!!!

I first went to Dave's to get my struts checked out last year in July.
I paid $700 for front strut work and $800 for labor. I got some brake work done so it was $2,000 total.
Dave charged me for the suspension strut assembly and for the suspension strut mounts for my front struts. However, every part that I find online includes the mount in the strut assembly.
Not only that, but my strut bellows were worn and they didn't mention replacing those. And, the coil spring insulators need to be replaced but no mention of those with the $1500 front strut replacement.

From my invoice:
suspension strut assembly (left): 146.58
suspension strut assembly (right): 161.94
suspension strut mount (2): 317.80

Now, my front brakes sound bad. Jim told me that they'd have to check that out. Yet, they replaced my front disc brake rotors, serviced my calipers, and lubricated everything 6 months ago for $350! I think any current problems with my brakes besides replacing the pads should be covered with warranty.

I feel as though all of this shouldn't cost so much and that it's a bit negligent to change struts and not replace obviously worn bellows and insulators, especially after charging me $1500 for strut work. I thought it was thorough job.

Now, today, I was supposed to take my car in to get the strut bellows and coil spring insulators replaced. But, I don't know.
This is my current invoice:
suspension strut bellows (2): $100.48
coil spring insulator (Front Lower) (2): $58.60

I don't even know if I want to go in at all. I feel as if I'm being charged double for parts and labor and am getting incomplete work.
Still can't get over being charged for a strut assembly and strut mounts.

Over priced, have never paid for an oil filter separate from an oil change, no have ever charged for labor! Will tell all not to frequent this facility

Andrew said every time the business fixes something, it breaks.

Great friendly service. Always helpful.

Carmela said she had bought the parts for her repairs the business would do for her. They did a gas strap underneath the vehicle with a couple more repairs and charged her almost $400. She was angry and really upset. Wayne who estimated the amount of the payment made a few mistakes in giving her an estimate for an awful amount of money. This business will never be recommended by her ever.

Mary said the check engine light has come back on so they did not resolve the problem.

Altho I wanted to use your shop, because I have used you several times in the past, the price quoted for repairs were MORE THAN THREE (3) times HIGHER than three other estimates.