Dave's Auto Care

I’m so disappointed I don’t even know what to write here, and I was taught “if you can’t say something nice keep quiet”!

Leanne said she was frustrated because it was so expensive. They were very knowledgeable in what they were talking about but they tried to pull one over on her so she went elsewhere.

This is a very nice clean shop. Courteous service tech. Brought my car in after I purchased a battery from Bull Dog Battery. Your shop was next door. Bull Dog Battery told me that my car was having a charging issue. It was late afternoon the service tech told me that they would look at it on Monday, That was not a problem. The service tech call back that they had a cancellation and that the shop can look at my car and proceed to service my car. Everything was great last minute service and quick turn around,. Only issue I had is that the service center have charged $178.00 on re manufactured alternator. At that price I was expecting a new one. The service tech did not tell me it was not new. I understand how things work with alternators you receive a core and get it repair and sell it back as remanufactured product. But the cost of the unit I feel was over priced. That is why I would not come back. Again your shop was next door to Bull Dog Battery and it was only reason why I came in so that I would not damaged the new battery. But thank you for the quick turn around of my car..

I had a headlight not working and was told I needed an entire new casing to the tune of over 100 dollars plus the cost of the bulb. I checked when I got home and my light was working which means I was lied to and my bulb was just loose

Original stop, for tire plug and tire pressure low light on, second stop was AC quote, bad condenser 800.00 could not justify, all said and done, 267.00 and all I got done is a rubber plug in a tire because ironically a different pressure sensor failed while the car was in there possession, it just makes me feel like they don’t really care to work with people, it’s all about $

Dave's Auto Care did some repair work on my car that included fixing my regular braking system (this first repair job cost me almost $2,000). The day after I picked up the car, my anti-lock braking system warning light came on. I had never had a problem with the anti-lock brakes beforehand, so I assumed Dave's must have affected that system somehow when fixing the regular brakes. However, when I brought the car back in for a look, Dave's insisted that the anti-lock problem was completely unrelated to the $2,000 of work they had just completed. They said it was just a "coincidence" that the anti-lock warning light came on the day after I picked up my supposedly repaired car. So, they charged me an additional nearly $700 to fix a problem that I had never had before their faulty repair job. I have been a long-time customer of Dave's, but I will never take my car back there again.

Debra said she only had half an hour to get service. The staff was taking up way more time than she had when she showed up. She suggested to improve the customer service.

John said it was too expensive. He drove his vehicle home from this business, and it has not started since. He has contacted them and hopes that they will be able to repair it.

Akshay said that when he picked up his vehicle the check engine light turned on so he had to drive his vehicle back to this business. They were nice and friendly but it was an inconvenience.

Dave's will take care of your needs, however, they charge dealer prices for service and oil changes. There are many alternatives to Dave's and they will rotate tires with an oil change and not charge dealer prices. People are friendly - just too expensive !!!

Dave resolved any concerns I had in a timely manner and gave me a loaner car while doing it!!!. Highly recomended!!!

Jennifer said they're really nice and they are good people, but their prices are way too high.

I first went to Dave's to get my struts checked out last year in July.
I paid $700 for front strut work and $800 for labor. I got some brake work done so it was $2,000 total.
Dave charged me for the suspension strut assembly and for the suspension strut mounts for my front struts. However, every part that I find online includes the mount in the strut assembly.
Not only that, but my strut bellows were worn and they didn't mention replacing those. And, the coil spring insulators need to be replaced but no mention of those with the $1500 front strut replacement.

From my invoice:
suspension strut assembly (left): 146.58
suspension strut assembly (right): 161.94
suspension strut mount (2): 317.80

Now, my front brakes sound bad. Jim told me that they'd have to check that out. Yet, they replaced my front disc brake rotors, serviced my calipers, and lubricated everything 6 months ago for $350! I think any current problems with my brakes besides replacing the pads should be covered with warranty.

I feel as though all of this shouldn't cost so much and that it's a bit negligent to change struts and not replace obviously worn bellows and insulators, especially after charging me $1500 for strut work. I thought it was thorough job.

Now, today, I was supposed to take my car in to get the strut bellows and coil spring insulators replaced. But, I don't know.
This is my current invoice:
suspension strut bellows (2): $100.48
coil spring insulator (Front Lower) (2): $58.60

I don't even know if I want to go in at all. I feel as if I'm being charged double for parts and labor and am getting incomplete work.
Still can't get over being charged for a strut assembly and strut mounts.

Over priced, have never paid for an oil filter separate from an oil change, no have ever charged for labor! Will tell all not to frequent this facility

Andrew said every time the business fixes something, it breaks.