Rick's Auto Repair & 24 Hour Towing

Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

117 Reviews

96% Would Recommend
Latest Review about 1 year ago

Reviews


MW
Marsha W.
Urbana, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017
Nice people.
My husband had been in an accident and totaled his car. While he was in the hospital I went to retrieve the personal items from the car. When I went into the office to get the keys the owner and office manager were so friendly and also concerned about my husband. (He was fine.) The owner sent an employee with me to the lot to help me get what I needed. The employee Jason, was so helpful and polite. I don't know if they are good with fixing cars but their customer service is excellent.

AM
Angela M.
Wabash, IN
Pontiac Grand Prix
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2015
They always work me in even when I don't have an apt
Great place to take your car cause they work on about everything including body work and they always try to work u in if they can.

JS
Josh S.
Indiana
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015 Category: Service
Josh said that he is a repeat customer of this business and they are quick.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Wabash, IN
Chrysler 200
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Richard said he never has any trouble with this business and the service is good.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
Wabash, IN
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015 Category: Service
Larry said they do excellent work and they have great prices. He also appreciates being able to get in when he needs his vehicle worked on.
This review was collected via phone interview by Customer Research Inc.

CH
Chuck H.
Indiana
GMC Sierra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/14/2015 Category: Service
Chuck said this business put a sticking rotor back on his vehicle. They did not ask if he wanted it changed. They changed one side, but not the other side. He would have changed it if he knew it was sticking because that is a safety issue. He would not recommend them over the issues already mentioned.
This review was collected via phone interview by Customer Research Inc.

BS
Becky S.
Wabash, IN
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2015 Category: Service
Becky said this business got her in right away, did the job for a good price, and they were friendly.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Wabash, IN
Ford Aerostar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Larry said the business was reasonable.
This review was collected via phone interview by Customer Research Inc.

AW
Ann W.
Roann, IN
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Ann said this business does a very good job.
This review was collected via phone interview by Customer Research Inc.

OL
Otis L.
Wabash, IN
Saab 9-3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2015
location
good, fast, and priced well for my vehicle

HB
Harold B.
Denver, IN
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015
Polite people and great service
your service is very good on every thing I have had done I will tell others about my experience with you.

TE
Tanner E.
Wabash, IN
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2015 Category: Service
Spoke with Christie. She said the business provided good service and the prices were good.
This review was collected via phone interview by Customer Research Inc.

TB
Teresa B.
Wabash, IN
Chrysler Sebring
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/08/2015
Great location,Good work
Overall they did a great job but i asked for an estimate before the work was done and i got that from Rick himself and he told me the amount and said that was with taxes included and then when i picked it up it was more than what he told me but that was the only thing i didnt appreciate. Everything else was great.

ML
myris l.
Wabash, IN
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2015
Working with people
I really did appreciate the fact that there was a school delay and I could not make my scheduled time due to being a crossing guard, and you worked with me and let me come in after I was done at the bus stop. I didn't have to re-schedule appointment for another day.

DA
Dale A.
Indiana
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Dale said this facility does excellent work.
This review was collected via phone interview by Customer Research Inc.

JL
Jeanettah L.
Wabash, IN
Pontiac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015 Category: Service
Jeanettah said Stephanie is extremely friendly and so was the mechanic who worked on her vehicle.
This review was collected via phone interview by Customer Research Inc.

AM
Adam M.
Wabash, IN
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2015 Category: Service
Adam said the business got his vehicle done the same day he took it in.
This review was collected via phone interview by Customer Research Inc.

KP
Kim P.
Wabash, IN
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2015 Category: Service
Kim said this business goes above and beyond for their customers. She really likes Rick and the service this business provides. They have a good reputation and they are recommended by the Chamber of Commerce and the Community Center. They are reasonably priced. She has already recommended them to others.
This review was collected via phone interview by Customer Research Inc.

VH
Vanessa H.
Wabash, IN
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
Fast & reliable
I've taken my vehicles to Rick for the past 4 yrs. always dependable and upfront about any repairs/work to e done. I love the detailed email reminders for when service is due in our vehicles. There's a record to print off if what was done and when. Sweet!

HB
Harold B.
Denver, IN
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2014
good service and fast polite
I ran late for my appointment and you still got me in I was only there about 15 min.

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