Rick's Auto Repair & 24 Hour Towing


Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

117 Reviews

96% Would Recommend
Latest Review 9 months ago

Marsha W. on 06/01/2017
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"Nice people."
My husband had been in an accident and totaled his car. While he was in the hospital I went to retrieve the personal items from the car. When I went into the office to get the keys the owner and office manager were so friendly and also concerned about my husband. (He was fine.) The owner sent an employee with me to the lot to help me get what I needed. The employee Jason, was so helpful and polite. I don't know if they are good with fixing cars but their customer service is excellent.
Review Created: 06/01/2017 06:37 AM
Angela M. on 02/25/2015
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"They always work me in even when I don't have an apt "
Great place to take your car cause they work on about everything including body work and they always try to work u in if they can.
Vehicle: Pontiac Grand Prix
Service Date: 02/23/2015
Review Created: 02/25/2015 05:12 PM
Josh S. on 02/18/2015
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Josh said that he is a repeat customer of this business and they are quick.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 02/13/2015
Review Created: 02/18/2015
This review was collected via phone interview by Customer Research Inc.
Richard B. on 02/17/2015
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Richard said he never has any trouble with this business and the service is good.
Vehicle: Chrysler 200
Category: Service
Service Date: 02/11/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Larry T. on 02/17/2015
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Larry said they do excellent work and they have great prices. He also appreciates being able to get in when he needs his vehicle worked on.
Vehicle: Ford Edge
Category: Service
Service Date: 01/23/2015
Review Created: 02/17/2015
This review was collected via phone interview by Customer Research Inc.
Chuck H. on 02/14/2015
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Chuck said this business put a sticking rotor back on his vehicle. They did not ask if he wanted it changed. They changed one side, but not the other side. He would have changed it if he knew it was sticking because that is a safety issue. He would not recommend them over the issues already mentioned.
Vehicle: GMC Sierra
Category: Service
Service Date: 02/10/2015
Review Created: 02/14/2015
This review was collected via phone interview by Customer Research Inc.
Becky S. on 02/12/2015
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Becky said this business got her in right away, did the job for a good price, and they were friendly.
Vehicle: Kia Rio
Category: Service
Service Date: 02/06/2015
Review Created: 02/12/2015
This review was collected via phone interview by Customer Research Inc.
Larry W. on 02/11/2015
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Larry said the business was reasonable.
Vehicle: Ford Aerostar
Category: Service
Service Date: 02/04/2015
Review Created: 02/11/2015
This review was collected via phone interview by Customer Research Inc.
Ann W. on 02/11/2015
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Ann said this business does a very good job.
Vehicle: Subaru Forester
Category: Service
Service Date: 01/23/2015
Review Created: 02/11/2015
This review was collected via phone interview by Customer Research Inc.
Otis L. on 01/27/2015
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"location"
good, fast, and priced well for my vehicle
Vehicle: Saab 9-3
Service Date: 01/23/2015
Review Created: 01/27/2015 11:44 AM
Harold B. on 01/26/2015
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"Polite people and great service"
your service is very good on every thing I have had done I will tell others about my experience with you.
Vehicle: Buick Century
Service Date: 01/26/2015
Review Created: 01/26/2015 08:37 PM
Tanner E. on 01/26/2015
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Spoke with Christie. She said the business provided good service and the prices were good.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 01/20/2015
Review Created: 01/26/2015
This review was collected via phone interview by Customer Research Inc.
Teresa B. on 01/08/2015
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"Great location,Good work"
Overall they did a great job but i asked for an estimate before the work was done and i got that from Rick himself and he told me the amount and said that was with taxes included and then when i picked it up it was more than what he told me but that was the only thing i didnt appreciate. Everything else was great.
Vehicle: Chrysler Sebring
Service Date: 12/27/2014
Review Created: 01/08/2015 09:00 PM
myris l. on 01/08/2015
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"Working with people"
I really did appreciate the fact that there was a school delay and I could not make my scheduled time due to being a crossing guard, and you worked with me and let me come in after I was done at the bus stop. I didn't have to re-schedule appointment for another day.
Vehicle: Buick Park Avenue
Service Date: 01/07/2015
Review Created: 01/08/2015 06:12 AM
Dale A. on 01/06/2015
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Dale said this facility does excellent work.
Vehicle: GMC Envoy
Category: Service
Service Date: 12/23/2014
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
Jeanettah L. on 01/06/2015
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Jeanettah said Stephanie is extremely friendly and so was the mechanic who worked on her vehicle.
Vehicle: Pontiac
Category: Service
Service Date: 01/05/2015
Review Created: 01/06/2015
This review was collected via phone interview by Customer Research Inc.
Adam M. on 01/02/2015
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Adam said the business got his vehicle done the same day he took it in.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/12/2014
Review Created: 01/02/2015
This review was collected via phone interview by Customer Research Inc.
Kim P. on 01/02/2015
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Kim said this business goes above and beyond for their customers. She really likes Rick and the service this business provides. They have a good reputation and they are recommended by the Chamber of Commerce and the Community Center. They are reasonably priced. She has already recommended them to others.
Vehicle: Ford Taurus
Category: Service
Service Date: 12/29/2014
Review Created: 01/02/2015
This review was collected via phone interview by Customer Research Inc.
Vanessa H. on 12/31/2014
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"Fast & reliable"
I've taken my vehicles to Rick for the past 4 yrs. always dependable and upfront about any repairs/work to e done. I love the detailed email reminders for when service is due in our vehicles. There's a record to print off if what was done and when. Sweet!
Vehicle: Honda Pilot
Service Date: 12/29/2014
Review Created: 12/31/2014 02:05 AM
Harold B. on 12/06/2014
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"good service and fast polite"
I ran late for my appointment and you still got me in I was only there about 15 min.
Vehicle: Buick Century
Service Date: 12/05/2014
Review Created: 12/06/2014 06:30 PM
Displaying Review 1 - 20 of 117 in total