Business Solutions
English Español
SureCritic / Repair Shop / Rick's Auto Services
business image

Rick's Auto Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(108 Reviews)
100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
94%
4 stars
2%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Rick's Auto Service has been providing quality car care in Cumberland, Rhode Island, since 1990. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Cumberland and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Rick's Auto Service has been providing quality car care in Cumberland, Rhode Island, since 1990. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Cumberland and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Rick's Auto Service employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Rick's Auto Service is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Please be sure to go to our Shop Specials section for our current coupons and specials.

Come by and visit our clean and professional shop in Cumberland, Rhode Island. ...more

Categories
Repair Shop, Auto Repair, Car Maintenance
Contact
(401) 658-0536
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2849 Mendon Rd Cumberland, RI 02864
Get Directions
Rick's Auto Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(108 Reviews)
Write a Review
Recent Reviews
CR
gravatar
Connie. R.
Providence, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
10
Bumper replacement
Backed out and cracked my bumper. When I got my car back it looked like new. This is my second time bringing my car to ricks. I am so pleased with their work and my husband is hard to please when it comes to his cars
KK
gravatar
Kari K.
Cumberland, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Car is well cared for here
Andrew is absolutely the best of the best! Whether it's just getting car fluids checked or completing a bigger job, Andrew is honest and fast. One time I asked him how my tires looked, thinking of an upcoming inspection.. They look like new, he replied.,saving me some money I always recommend this station for its quick, excellent service!
Recommended
CG
gravatar
Caren G.
Cumberland, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
Service
Been a customer for years of Rick’s and Andrew is just as kind and caring. Takes the car in and fixes it fast and affordable!! Never refuses business and fits us in promptly!! Highly recommended from this family!!!!!
Recommended
LK
gravatar
Louis K.
Cumberland, RI
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2019
verified customerVerified Customer
Noise
Noise caused by bad wheel bearing. Problem found and corrected promptly.
Recommended
BE
gravatar
Brandi E.
Cumberland, RI
Toyota Camry
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2019
verified customerVerified Customer
Good service
Andrew has always been courteous to me. Having an older car, issues come up that need to be addressed and he gets me in and does not keep the car for days which would knock me out of commission being a single mom.
Recommended
LK
gravatar
Louis K.
Cumberland, RI
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
verified customerVerified Customer
Noise
FOUND PROBLEM AND REPAIRED IN A TIMELY MANNER
Recommended
Verified Customer
Cumberland, RI
Toyota Camry
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2019
verified customerVerified Customer
Good service
Andrew is an all around nice guy. Real good service.
Recommended
LK
gravatar
Louis K.
Cumberland, RI
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
verified customerVerified Customer
LOF
Prompt, Friendly service
Recommended
Verified Customer
Cumberland, RI
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2019
verified customerVerified Customer
Trustworthy, reliable service
Trustworthy, reliable, knowledgeable service
Recommended
GM
gravatar
George M.
Cumberland, RI
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2019
verified customerVerified Customer
Excellent Service & workmanship
Andrew and his team of mechanics are always on point. If there is a recommendation or additional findings you can always expect a call from Andrew.
Been bring my families vehicles to Ricks garage for over 20 years and always excellent service and quality workmanship.
Thanks Andrew!!!
The Mastin Family
Recommended
KA
gravatar
Keri A.
Lincoln, RI
Acura TSX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
verified customerVerified Customer
good work, good price
Good work, great price, on time !
Recommended
LA
gravatar
Linda A.
Cumberland, RI
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2018
verified customerVerified Customer
Service
Andrew always does a great job
Recommended
LK
gravatar
Louis K.
Cumberland, RI
GMC Envoy XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2018
verified customerVerified Customer
Routine service
Prompt service for LOF and finding sow air leaks in two tires and repairing them.
Recommended
LA
gravatar
Linda A.
Cumberland, RI
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2018
verified customerVerified Customer
Service
Great job as usual
Recommended
Verified Customer
Cumberland, RI
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2018
verified customerVerified Customer
Excellent, knowledgeable service
Excellent, knowledgeable service, even on a Friday night at 4:55pm!
Recommended
Displaying Review 1 - 15 of 108 in total
Businesses Near You
North Smithfield Automotive Center
94
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,129 Reviews)
Executive Auto Center
90
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(552 Reviews)
A & W Tire & Service
96
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(958 Reviews)
Landes Family Auto Sales
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(357 Reviews)
Tellstone Garage
95
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(236 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.