Rocky Ridge Auto Care LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

189 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


WB
William B.
Alabama
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
William said the business was prompt, courteous and the service was simple. They did not make it complicated and they communicated well.
This review was collected via phone interview by Customer Research Inc.

JT
Judy T.
Birmingham, AL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2016
Accommodating, trustworthy, reasonable price
I always feel confident that the work they do is necessary. Best experience with an auto care business that I have ever had.

EG
Erik G.
Birmingham, AL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2016 Category: Service
Erik said they have excellent communication. They went above and beyond to make sure he was saving money.
This review was collected via phone interview by Customer Research Inc.

MQ
Mike Q.
Birmingham, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2016
Quinn
Trustworthy, friendly, reliable

RE
Robbie E.
Birmingham, AL
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2016 Category: Service
Robbie said this business was pretty good. She was happy with them.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
Cropwell, AL
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Lee said they do good work and they're very reliable. He really appreciates that they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

LD
Lyle D.
Vestavia Hills, AL
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2016
honesty and good work
This is the best auto repair shop I know of in 62 years of having a car.

GP
George P.
Birmingham, AL
GMC Sierra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016
Great servicr
Responsive

KT
Kyle T.
Alabaster, AL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Kyle said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

VS
Virginia S.
Birmingham, AL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2016 Category: Service
Virginia said the service was great. She would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

HE
Harald E.
Birmingham, AL
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Harald said he has been trying to get into this business for a long time. They do such great work they are always busy. His vehicle is running better than before. He was satisfied with the service and it was done in a timely manner. Overall he had a great experience.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Birmingham, AL
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2016 Category: Service
Craig said this business has quick, timely, friendly service.
This review was collected via phone interview by Customer Research Inc.

WL
Will L.
Mc Calla, AL
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
Will said this business was very polite and prompt. They could not actually fix the problem because it was a proprietary Nissan code. They told him no charge for their time. He has to take his vehicle to the Nissan dealership.
This review was collected via phone interview by Customer Research Inc.

JS
Jennifer S.
Birmingham, AL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2016 Category: Service
Spoke with Gaines. He said he has known the business for a long time and they always get the repairs done correctly, the first time.
This review was collected via phone interview by Customer Research Inc.

MQ
Mike Q.
Birmingham, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2016
Michael Quinn
Very courteous, prompt, reliable and careful.

AH
Allison H.
Birmingham, AL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016
Ford Taurus Review
They gave me their honest opinion about my car and told me if some repairs were being their expertise, I should take it to my dealership.

AA
Andy A.
Birmingham, AL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2016
Car repair
Excellent work

TS
Tim S.
Sterrett, AL
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2016
Perfect Service
The repair was finished way faster the expected and pricing was very fair. Perfect service

CK
Connie K.
Birmingham, AL
Plymouth Voyager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Connie said she is happy with the service they gave her.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Sterrett, AL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2016
Professionalism
Friendly and professional

Displaying Review 41 - 60 of 189 in total