Rocky Ridge Auto Care LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

189 Reviews

99% Would Recommend
Latest Review over 1 year ago

Reviews


AA
Andrew (Andy) A.
Birmingham, AL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2016
auto repair
Great job and timely work.

MC
Michelle C.
Birmingham, AL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2016
Allan and Andy are great
Excellent customer service and very knowledgeable employees

JM
Jim M.
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016
Auto repairs to 2005 Malibu Classis
Fair prices. they stand behind their work. If an issue arises, they make it "right" for the customer.

CH
Charles H.
Birmingham, AL
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Charles said this business is excellent. He went in with an issue and came out with it solved. He will definitely return.
This review was collected via phone interview by Customer Research Inc.

KO
Ken O.
Birmingham, AL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Ken said he received excellent service from this business.
This review was collected via phone interview by Customer Research Inc.

CW
Chuck W.
Birmingham, AL
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Service
Spoke with Chuck's wife. She said they're very satisfied customers of the business.
This review was collected via phone interview by Customer Research Inc.

AM
Allan M.
Bessemer, AL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2016
excellent
Excellent as always!

MB
Mark B.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2016
Spectacular service, honest and dependable
We have now been using Rocky Ridge Auto for the past few months for multiple repairs needed. They have given superior service much greater than we ever received at the local Honda dealership. Rocky Ridge Auto has been honest and stood by their work. I have referred my friends with reports of the same superior experience. Honest, dependable, knowledgeable with superior service!!!!!

JD
Jerry D.
Birmingham, AL
Buick LeSabre
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2016
Close to my house, BUT, I am now worried if I have paid too much on past repairs for my granddaughters car.
I am not sure now based on the quote you gave to my son in law for my daughters Toyota. You said that two catalytic converters were bad. He carried it to two other places and both indicated that the problem NOT the converters and was repaired for less than $700. They did put it on computer. Now I don't know if I can recommend you. No rating at this time. Since it would not go to you without a rating and recommends, i did what had to be done.

DL
David L.
Birmingham, AL
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2016
Thanks again!
Andy has serviced my vehicles for many years. Brought him my 2003 Excursion last week with severe front end vibration issues. He replaced ball joints and a tie rod and this fixed the problem. Would definitely recommend Rocky Ridge Auto Care.

JM
Jim M.
Alabama
Chevrolet Classic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Jim said he is pleased with them and they treat him fairly.
This review was collected via phone interview by Customer Research Inc.

MB
Murray B.
Birmingham, AL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Murray said he has used this business several times before for minor repairs, but he has never had any complaints.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
Cropwell, AL
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Lee said he is the landlord for this business and has an interest in it. He said everything would be the best at this place.
This review was collected via phone interview by Customer Research Inc.

NR
Nathen R.
Birmingham, AL
Subaru B9 Tribeca
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Nathen said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

JT
Judy T.
Birmingham, AL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2016
Great service, great price
I get a thorough inspection and an "honest" recommendation of work that is needed. All at a fair price!

PW
Pat W.
Birmingham, AL
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Pat said they did a what they said they were going to do and it worked out great.
This review was collected via phone interview by Customer Research Inc.

GS
Gaines S.
Birmingham, AL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2015
Always there for us and willing to go the extra mile to get things done just right.
Thanks for your help. Hope that this new battery will take care of the dead battery problem when the car sits uncranked for several days.

MB
Michael B.
Birmingham, AL
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2015
Convenient and friendly
Fair price and quick service

BS
Bill S.
Córdoba, Córdoba
Mazda CX-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2015 Category: Service
Bill said what they did was great. They did a rally good job with the repair. They did not overcharge him for anything.
This review was collected via phone interview by Customer Research Inc.

AM
Allan M.
Bessemer, AL
Lexus LS 400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2015
Excellent Service
Excellent service - again!

Displaying Review 61 - 80 of 189 in total