Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 447 Reviews )

98% Would Recommend
Latest Review about 20 hours ago

Reviews


CB
Catherine B.
Canton, GA
Ford F-150
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2018 Category: Service
Catherine said she picked up her vehicle because the mechanic wanted to charge her 50 percent more than he should have.
This review was collected via phone interview by Customer Research Inc.
Larry H. from RPM Auto Specialists responded on 07/30/2018

We can never compete with a friend who offers to do the repairs.  AC repairs can be tricky, we hope all turns out well.


TJ
Travis J.
Georgia
Ford Econoline
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/24/2016 Category: Service
Travis said this business told him the parts and labor would be $150. Once the work was completed, he picked up the vehicle and they charged him a $100 more than what they initially promised. He ended up paying $246 and he had to take the vehicle back to the business because it was not fixed to his satisfaction. When he picked up the vehicle the second time, it still was not fixed and so he took it elsewhere to have it repaired.
This review was collected via phone interview by Customer Research Inc.

MD
Margie D.
Georgia
Chrysler Sebring
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/28/2015 Category: Service
Margie said the business was unable to diagnose her problem and still charged her $260. She would not recommend this business for this reason.
This review was collected via phone interview by Customer Research Inc.
Larry H. from RPM Auto Specialists responded on 04/01/2015

Thank you for taking the time to give us feedback. On an intermittent concern after a major repair done at another facility, it is very hard to make a proper repair when the condition will not occur regularly. I am glad that  we were able to get the car to pass emissions at the time of our diagnosis so that you could complete your registration. If there is anything else that we can help you with please give us a call.


Displaying all 3 Review