Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

271 Reviews

99% Would Recommend
Latest Review about 21 hours ago

Reviews


Verified Customer
Bellaire, TX
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Fast and Reliable
I liked the convenience of scheduling an appointment online. They called to follow up in a timely manner and my car was ready at the promised time. I felt like I received honest and trustworthy information about my vehicle.

EC
E.C. C.
Houston, TX
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Expert and expeditious service as always the best
The personal attention given to my car repair urgent need. Always courteous and outstanding service provided

DG
DEBRA G.
Houston, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2019
Guys are awesome
The guys treat me respectfully and do a fantastic job of repairing my car. The guys at RPM are willing to talk about what we must do now - and the things i need to do soon.

Verified Customer
Houston, TX
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/30/2019
Finally located the culprit after a few tries
Disappointed it took a couple of tries to figure out what was causing the problem on our 1998 Avalon. However, it was finally located.

CS
Chevonnie S.
HOUSTON, TX
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019 Category: Service
Chevonnie said the staff fixed the problem and got it back pretty fast.
This review was collected via phone interview by Customer Research Inc.

KD
Kathleen D.
Houston, TX
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Kathleen said the staff is honest and she felt comfortable trusting them with the vehicle.
This review was collected via phone interview by Customer Research Inc.

DG
DEBRA G.
Houston, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Fixing Grace
The guys always are friendly professional and get the job done. They are truly a blessing. As a female I know I can trust them with my car, which I know very little about mechanically but I depend on daily.

Verified Customer
Houston, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Oil change
Great service

DM
Diane M.
Bellaire, TX
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Diane said they were excellent, she can trust them to find the problem and fix it correctly. They didn't overcharge her.
This review was collected via phone interview by Customer Research Inc.

JD
JACK D.
Houston, TX
Mercedes-Benz 300SD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Knowledgeable Service not Guesses
They analyzed the problem so that correct replacement could be made. I had to buy 3 different replacement-level & wait 6 mos. without success at CG Repairs, before RPM solution.

BW
BRENDA W.
Houston, TX
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Customer concern and service.
The staff put my concerns to rest quickly with great customer service. They kept me abreast of what was happening to my car. They went above and beyond to address any additional problems they found plus kept the total repair cost as low as possible. RPM ROCKS!!!

LR
Laura R.
Houston, TX
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Laura said they were amazing and she had a pleasant experience. The staff was very helpful and very personable.
This review was collected via phone interview by Customer Research Inc.

HM
HELGA M.
Bunker Hill Village, TX
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2019
Honest mechanic shop
My daughter took my car in for oil change and inspection, and windshield wiper fluid repair, since I am currently in a wheelchair.
You did a great job and did not try to sell her any extra and possibly unnecessary repairs.

KS
KEITH S.
Houston, TX
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Mazda CX-5 Recent Service
The personnel at RPM Automotive are knowledgeable, friendly and trustworthy.

TH
TAMMY H.
Sugar Land, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Thanks!!
Great service as always! I also appreciate the maintenance tips and the upcoming service tips. As the owner of a 9 year old car, I appreciate any tips that will help me keep it running!!

KP
KATHY P.
Houston, TX
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Staff very professional and friendly
Excellent service and professional staff

AB
AVEDANAND B.
Houston, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018
very good service
The service was good. Customer service was very good as well. I am very satisfied. Thanks Neil

JF
John F.
Houston, TX
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Spoke with John's daughter. She said the staff is really friendly, and her family uses this business for their service as well.
This review was collected via phone interview by Customer Research Inc.

JF
Joe F.
Atascocita, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Joe said it was pretty good.
This review was collected via phone interview by Customer Research Inc.

NT
Nichole T.
HOUSTON, TX
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Nichole said that the place was good and had a quick turnaround.
This review was collected via phone interview by Customer Research Inc.

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