We took our vehicle in for it's second oil change. Last time we where in we let them talk us into full synthetic oil (because that is what the manufacture recommends), when actually it doesn't. I feel $7/quart for bulk full synthetic is a little outrageous, when I can buy it anywhere off the shelf for around $4. The truck dripped oil off of where it had apparently been spilled on for 3 days. My son finally climbed underneath and wiped everything off that had oil on it. They did not reset the oil change alarm(I know it's simple for me to do but it's the point). Also whoever brought it back apparently smokes ( not saying they smoked in it ) but left the residual smell of which my wife is allergic too.