I got right in at my appointment time. I waited about 30 minutes for the oil change, which was acceptable. As I was checking out, I was handed some paperwork & told I should get the tires rotated. When I got home & read the paperwork, it said I had uneven wear & needed to rotate the tires right away. I could have had it done while I was there, but I wasn't asked about that. It's an hour drive each way, so going back to San Tan would have cost me another 1/2 day of work. I took my car to Big O to get the rotation done.

Recommended

DAVID M., Sales Manager from San Tan Hyundai responded on 04/24/2017 01:11 PM

Joy,
Thank you for your business and your feedback. I am sorry to hear about the lack of service while you were in. We should be advising you of what you vehicle needs while you are here so you have the option of doing it or not. We hope you can forgive us.

We look forward to seeing and helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230

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