Scotty's Automotive Services LLC

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

359 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 9 months ago

Reviews


BG
Brian G.
Newton, NJ
Ford Transit Connect
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017 Category: Service
Brian said he's used this facility in the past, and knows the owner. His experiences have been good overall. He has no questions, they have good quality, good prices and fast service.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/30/2017

 Thanks so much. We appreciate your business. See you next time.

Thank you for the review,
Your Service Team

WT
WILLIAM T.
Highland Lakes, NJ
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017
Always great!
Friendly people, great quality of work. Always a pleasure!
Scot B. from Scotty's Automotive Services LLC responded on 11/27/2017

Thanks so much. Its always a pleasure having you here.

Thank you for the review,
Your Service Team

MD
MATT D.
Branchville, NJ
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2017
Always satisfied
It's always a pleasure doing business with Scottys and his courteous/ professional staff,

BF
BRUCE F.
Montague, NJ
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2017
Best Car Service in Montague!
Always fast, friendly and trustworthy service.
Scot B. from Scotty's Automotive Services LLC responded on 11/20/2017

Thanks Bruce. We are lucky to have such a loyal customer like you. Happy Thanksgiving!

Thank you for the review,
Your Service Team

DG
DONNA G.
Dingmans Ferry, PA
Honda Civic Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017
Quick service with quality control
I could not have been happier was worried about my alignment and they took care of me right away
Scot B. from Scotty's Automotive Services LLC responded on 11/20/2017

Thanks Donna. We are so glad you were happy with our service. See you next time and happy Thanksgiving!!

Thank you for the review,
Your Service Team

DR
Dennis R.
New Windsor, NY
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017 Category: Service
Dennis said this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/20/2017

Thanks Dennis. We are so glad you were happy with our service. See you nect time and Happy Thanksgiving!

Thank you for the review,
Your Service Team

HS
Howard S.
Montague, NJ
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Howard said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/17/2017

Thanks Howie. Your such a loyal customer and we really appreciate it.

Thank you for the review,
Your Service Team

BK
Bill K.
Montague, NJ
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Bill said this business provided great service. They even gave him a ride home.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/17/2017

Thanks Bill. We really appreciate your loyalty. And we'll give you a ride home anytime!!

Thank you for the review,
Your Service Team

JB
JEFF B.
Milford, PA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
Great vehicle and customer service.
Every time we go to Scotty's we not only get our vehicle problems solved but feel good knowing that they're inspecting and reviewing our cars. We know what things to expect, when do do regular maintenance and what to look out for. This make budgeting easier, and makes us feel safer overall. They provide great customer service and are personally invested in their clientele.
Scot B. from Scotty's Automotive Services LLC responded on 11/13/2017

Thanks so much Jeff. You are one of our most loyal customers. We really appreciate all your business and are so glad you are part of the Scottys family!!

Thank you for the review,
Your Service Team

AV
Aaron V.
Montague, NJ
Ram Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Aaron said the business took care of him in a timely fashion.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/16/2017

Glad you were happy with us Aaron. We look forward to next time!

Thank you for the review,
Your Service Team

SH
SCOTT H.
Montague, NJ
Honda CR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2017
Good over view on entire car, not just fix current symptom.
Scotty's is expensive but thorough. They look at the entire car rather than just the current symptom or problem.
Scot B. from Scotty's Automotive Services LLC responded on 11/10/2017

So glad you were happy with our service.

Thank you for the review,
Your Service Team

JK
Joseph K.
Branchville, NJ
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2017 Category: Service
Joseph said the work was done on time. The price was given up front, and the staff let him decide what he wanted to do.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/13/2017

We're so glad you were happy with our sevice!!! See you next time!!

Thank you for the review,
Your Service Team

KL
Kelly L.
Newton, NJ
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Kelly said this business kept her updated. They took care of everything and they were easy to work with.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/10/2017

We aim to plaese Kelly. So happy to hear that you left here a happy customer. See you next time!

Thank you for the review,
Your Service Team

LM
LINDA M.
Branchville, NJ
Hyundai Genesis Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2017
Car lover
1st time at Scotty’s and was very impressed with them very thorough ...,
Scot B. from Scotty's Automotive Services LLC responded on 11/09/2017

Thank you Linda. We really appreciate that. Welcome to the Scottys family!

Thank you for the review,
Your Service Team

AE
Amanda E.
New Jersey
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Amanda said the service was the best.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/10/2017

Thank Amanda. Can't wait to see you again!

Thank you for the review,
Your Service Team

JG
James G.
Montague Township, NJ
Land Rover Range Rover Evoque
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Spoke with Kathleen. She said this business really has a family orientated culture. She state she feels very comfortable there and she would rather give her business to a local business than a dealership. She really appreciated the one on one customer service.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 11/07/2017

Great!! Thank you so much. We really appreciate your business. See you next time.

Thank you for the review,
Your Service Team

JG
Jim G.
Branchville, NJ
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Jim said he likes the people, however he had to take his vehicle back because the part they were supposed to fix does not work.
This review was collected via phone interview by Customer Research Inc.

CL
Christine L.
Montague, NJ
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Christine said this business provided good service. They went over everything thoroughly and she was happy with their service.
This review was collected via phone interview by Customer Research Inc.

JJ
Janet J.
Milford, PA
Saab 9-3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Janet said this business was nice and prompt. She was quickly in and out. It was not problematic and she had a great experience.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 10/31/2017

Thank you so much Janet. We are happy to have you as part of the Scottys family!! See you next time.

Thank you for the review,
Your Service Team

PL
Philip L.
Montague, NJ
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2017 Category: Service
Philip said the business is very good. The staff worked on his vehicle right away.
This review was collected via phone interview by Customer Research Inc.
Scot B. from Scotty's Automotive Services LLC responded on 10/20/2017

Thank You so much. We are glad you wre happy with our service. See you next time!

Thank you for the review,
Your Service Team