Scotty's Automotive Services LLC


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

359 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 3 months ago

Brian G. on 11/28/2017
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Brian said he's used this facility in the past, and knows the owner. His experiences have been good overall. He has no questions, they have good quality, good prices and fast service.
Vehicle: Ford Transit Connect
Category: Service
Service Date: 11/22/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/30/2017

 Thanks so much. We appreciate your business. See you next time.

Thank you for the review,
Your Service Team
WILLIAM T. on 11/24/2017
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"Always great!"
Friendly people, great quality of work. Always a pleasure!
Vehicle: Hyundai Sonata
Service Date: 11/17/2017
Review Created: 11/24/2017 01:01 PM
Scot B. at Scotty's Automotive Services LLC responded on 11/27/2017

Thanks so much. Its always a pleasure having you here.

Thank you for the review,
Your Service Team
MATT D. on 11/23/2017
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"Always satisfied "
It's always a pleasure doing business with Scottys and his courteous/ professional staff,
Vehicle: Kia Sedona
Service Date: 11/21/2017
Review Created: 11/23/2017 08:19 AM
BRUCE F. on 11/19/2017
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"Best Car Service in Montague!"
Always fast, friendly and trustworthy service.
Vehicle: Toyota RAV4
Service Date: 11/17/2017
Review Created: 11/19/2017 12:43 PM
Scot B. at Scotty's Automotive Services LLC responded on 11/20/2017

Thanks Bruce. We are lucky to have such a loyal customer like you. Happy Thanksgiving!

Thank you for the review,
Your Service Team
DONNA G. on 11/17/2017
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"Quick service with quality control"
I could not have been happier was worried about my alignment and they took care of me right away
Vehicle: Honda Civic Sdn
Service Date: 11/16/2017
Review Created: 11/17/2017 08:19 PM
Scot B. at Scotty's Automotive Services LLC responded on 11/20/2017

Thanks Donna. We are so glad you were happy with our service. See you next time and happy Thanksgiving!!

Thank you for the review,
Your Service Team
Dennis R. on 11/16/2017
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Dennis said this business did a good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/20/2017

Thanks Dennis. We are so glad you were happy with our service. See you nect time and Happy Thanksgiving!

Thank you for the review,
Your Service Team
Howard S. on 11/15/2017
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Howard said he would recommend the business.
Vehicle: Dodge Durango
Category: Service
Service Date: 11/08/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/17/2017

Thanks Howie. Your such a loyal customer and we really appreciate it.

Thank you for the review,
Your Service Team
Bill K. on 11/15/2017
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Bill said this business provided great service. They even gave him a ride home.
Vehicle: Nissan Xterra
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/17/2017

Thanks Bill. We really appreciate your loyalty. And we'll give you a ride home anytime!!

Thank you for the review,
Your Service Team
JEFF B. on 11/13/2017
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"Great vehicle and customer service. "
Every time we go to Scotty's we not only get our vehicle problems solved but feel good knowing that they're inspecting and reviewing our cars. We know what things to expect, when do do regular maintenance and what to look out for. This make budgeting easier, and makes us feel safer overall. They provide great customer service and are personally invested in their clientele.
Vehicle: Honda Pilot
Service Date: 11/09/2017
Review Created: 11/13/2017 06:56 AM
Scot B. at Scotty's Automotive Services LLC responded on 11/13/2017

Thanks so much Jeff. You are one of our most loyal customers. We really appreciate all your business and are so glad you are part of the Scottys family!!

Thank you for the review,
Your Service Team
Aaron V. on 11/13/2017
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Aaron said the business took care of him in a timely fashion.
Vehicle: Ram Pickup
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/16/2017

Glad you were happy with us Aaron. We look forward to next time!

Thank you for the review,
Your Service Team
SCOTT H. on 11/10/2017
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"Good over view on entire car, not just fix current symptom."
Scotty's is expensive but thorough. They look at the entire car rather than just the current symptom or problem.
Vehicle: Honda CR-V
Service Date: 11/08/2017
Review Created: 11/10/2017 01:25 AM
Scot B. at Scotty's Automotive Services LLC responded on 11/10/2017

So glad you were happy with our service.

Thank you for the review,
Your Service Team
Joseph K. on 11/10/2017
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Joseph said the work was done on time. The price was given up front, and the staff let him decide what he wanted to do.
Vehicle: Mercedes-Benz CLS-Class
Category: Service
Service Date: 11/06/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/13/2017

We're so glad you were happy with our sevice!!! See you next time!!

Thank you for the review,
Your Service Team
Kelly L. on 11/09/2017
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Kelly said this business kept her updated. They took care of everything and they were easy to work with.
Vehicle: Saturn VUE
Category: Service
Service Date: 10/26/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/10/2017

We aim to plaese Kelly. So happy to hear that you left here a happy customer. See you next time!

Thank you for the review,
Your Service Team
LINDA M. on 11/08/2017
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"Car lover "
1st time at Scotty’s and was very impressed with them very thorough ...,
Vehicle: Hyundai Genesis Coupe
Service Date: 11/07/2017
Review Created: 11/08/2017 04:31 AM
Scot B. at Scotty's Automotive Services LLC responded on 11/09/2017

Thank you Linda. We really appreciate that. Welcome to the Scottys family!

Thank you for the review,
Your Service Team
Amanda E. on 11/07/2017
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Amanda said the service was the best.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/30/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/10/2017

Thank Amanda. Can't wait to see you again!

Thank you for the review,
Your Service Team
James G. on 10/30/2017
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Spoke with Kathleen. She said this business really has a family orientated culture. She state she feels very comfortable there and she would rather give her business to a local business than a dealership. She really appreciated the one on one customer service.
Vehicle: Land Rover Range Rover Evoque
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 11/07/2017

Great!! Thank you so much. We really appreciate your business. See you next time.

Thank you for the review,
Your Service Team
Jim G. on 10/30/2017
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Jim said he likes the people, however he had to take his vehicle back because the part they were supposed to fix does not work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/24/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Christine L. on 10/27/2017
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Christine said this business provided good service. They went over everything thoroughly and she was happy with their service.
Vehicle: Kia Sedona
Category: Service
Service Date: 09/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Janet J. on 10/24/2017
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Janet said this business was nice and prompt. She was quickly in and out. It was not problematic and she had a great experience.
Vehicle: Saab 9-3
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 10/31/2017

Thank you so much Janet. We are happy to have you as part of the Scottys family!! See you next time.

Thank you for the review,
Your Service Team
Philip L. on 10/17/2017
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Philip said the business is very good. The staff worked on his vehicle right away.
Vehicle: Jeep Compass
Category: Service
Service Date: 10/05/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Scot B. at Scotty's Automotive Services LLC responded on 10/20/2017

Thank You so much. We are glad you wre happy with our service. See you next time!

Thank you for the review,
Your Service Team
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