Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

353 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago

Reviews


JS
John S.
Fresno, CA
Chrysler New Yorker Fifth Avenue
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
John said his experience with this business was average, but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MS
Manuel S.
Kerman, CA
Ford Ranger
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/05/2018 Category: Service
Manuel said he took his vehicle to this business last week. They told him he needed a vacuum tank. Now the vehicle is still having the same problem. He will have to take it back next week. Other than that, the business is pretty good.
This review was collected via phone interview by Customer Research Inc.

AA
Aram A.
Fresno, CA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/28/2018 Category: Service
Aram said the speed of service was slow. He would recommend this business only if absolutely necessary. The cost is too expensive.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Fresno, CA
Volkswagen Beetle
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/06/2018 Category: Service
Ryan said he liked the parts department of this business, but his vehicle still isn't working.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Fresno, CA
Lexus GS 300 Luxury Perform Sdn
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/18/2017 Category: Service
Linda said Daryl can be very rude. She asked him to slow down and he kept talking fast. She told him what she needed over the phone. He charged her and he didn't tell her why he charged her. Bryan treats her well.
This review was collected via phone interview by Customer Research Inc.

RM
Reba M.
Fresno, CA
Mercedes-Benz E350
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/14/2017 Category: Service
Reba said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JM
JOHANNA M.
Reedley, CA
Chrysler 300
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/26/2017
Beginning to have reservations as to the car repair service being advertised.
Prior to these last three-four visits where my Husband was told they couldn't find anything wrong with the car; now were told we may be looking at a blown head gasket, I/we have not been too impressed with our service. Perhaps it was an oversight or the car really is in bad shape; after paying nearly $1,000 and now looking at a potential $2,000 new bill, this is not acceptable. I work at the local Chamber of Commerce; have already shared with some local business owners how this experience has been playing out; to which some of them have said this doesn't sound on the up and up...Before this incident, we were happy to take our car to Sebring West for a second opinion. Now, we may need to find another automotive shop.

JJ
Juanita J.
Fresno, CA
Volkswagen Beetle
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/29/2016 Category: Service
Spoke with Adel. She said when she picked up her vehicle, it was not running correctly. She had to leave it at the facility.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Fresno, CA
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2016 Category: Service
Richard said the service was good.
This review was collected via phone interview by Customer Research Inc.

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