Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

382 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 4 days ago

Reviews


ED
Eddie D.
Fresno, CA
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Eddie said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GC
Gabriel C.
Fresno, CA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2018 Category: Service
Gabriel said it was convenient and he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BL
Brandon L.
Fresno, CA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Brandon said the staff did well.
This review was collected via phone interview by Customer Research Inc.

SH
Salish H.
Clovis, CA
Kia Rio
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Salish said the service was good.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Fresno, CA
Ram Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2018 Category: Service
Robert said that the service at this business was really good.
This review was collected via phone interview by Customer Research Inc.

VF
Vince F.
Fresno, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
Vince said everything was good. The price for an oil change and tune up are pretty good but the price of brakes is a little high.
This review was collected via phone interview by Customer Research Inc.

KT
Karen T.
Fresno, CA
Volvo S40
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Karen said she had to ask for an additional visual inspection of her struts and she did not get the results at the end of her service.
This review was collected via phone interview by Customer Research Inc.

FM
Frank M.
Dinuba, CA
Volkswagen Super Beetle
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Frank said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Rubin B.
Fresno, CA
Jaguar XK8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Rubin said he thought that the staff would give more input or suggestions, but they told him what he already knew about his U-joints. It was not enough information for the price he paid, they also did not let him bring parts.
This review was collected via phone interview by Customer Research Inc.

LM
LOREE M.
Fresno, CA
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018
Woundweful Service
I have never had a problem with service, I am a student and have found that they are able to beat any price out there. There customer service is well above par. Weather I need an oil change or take my car in for a tune up they have always provided upfront and honest service.

MC
Michael C.
Firebaugh, CA
Audi A4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Michael said the business has good service.
This review was collected via phone interview by Customer Research Inc.

RA
ROBERT A.
Fresno, CA
Nissan Versa Note
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017
4
I thought the service was good, but I do have a complaint. At the end of my last two oil changes, I asked the service guy whether a new windshield sticker had been put on the left-hand corner of my windshield. I find such a sticker to be useful , because with its reference to a future mileage point and calendar date, it serves as a reminder for me to make an appointment at your shop for an oil change. On this occasion and on the last one, the service guy responded to my inquiry by stating that a new sticker had indeed be pasted on to the corner of the windshield. Both times before I left your shop, I checked, and what he said was incorrect! The old sticker still remained. On the positive side, I brought this omission to the service guy's attention, and he immediately produced an updated sticker and stuck it on to my windshield. The first time that this happened, I just assumed that the omission was an oversight. I let it go. But the second time it happened concerned me. Honesty with a customer is paramount, even when it comes to small matters such as this. I am still recommending your place, but when a customer receives an affirmative response as to whether the windshield sticker has been replaced, he should be able to trust the service guy.

LR
Loralee R.
Fresno, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2017 Category: Service
Loralee said they were honest and good.
This review was collected via phone interview by Customer Research Inc.

VN
Vicente N.
Fresno, CA
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Vicente said the business is professional. They charged him $130, to tell him about a problem he already knew about. They told him it would cost $1200 to do further diagnostics. He did not have them do anything else because it was too expensive.
This review was collected via phone interview by Customer Research Inc.

CH
Cheryl H.
Madera, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2017 Category: Service
Cheryl said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Fresno, CA
Volkswagen Karmann Ghia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2017 Category: Service
John said it took two weeks for them to repair his vehicle. They forgot to put his gaskets back in after the oil change and they also left parts in his car. The mechanic was very sour and arrogant. He has a bad personality. They should treat older vehicles with respect. He paid a lot and he was not notified of how long the repairs would take.
This review was collected via phone interview by Customer Research Inc.

KF
KENNETH F.
Fresno, CA
Toyota Paseo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2017
Satisfaction of work performed
On a scale of 1 to 10, your a ten this time.But, we need to talk.

KC
Keith C.
Fresno, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2016 Category: Service
Keith said this business took longer than expected.
This review was collected via phone interview by Customer Research Inc.
Brian P. from Sebring-West Automotive responded on 12/21/2016

Keith, it was a pleasure working on your pickup. Thank you for your business.


WP
Walter P.
Auberry, CA
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Walter said he arrived late and the employees were very polite and accommodating.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
North Fork, CA
Volkswagen Super Beetle
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2016 Category: Service
Tim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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