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Serra Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(348 Reviews)
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Score Details

5 stars
74%
4 stars
14%
3 stars
4%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
5
Total ReScores™
2.6
ReScore™ Average

Business Details

About

At Serra Hyundai, our highly qualified technicians are here to provide exceptional service. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence. At Serra Hyundai, our highly qualified technicians are here to provide exceptional service. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(205) 856-9024
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
1201 Center Point Parkway Birmingham, AL 35215
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Serra Hyundai's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(348 Reviews)
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Recent Reviews
JD
gravatar
J D.
Gardendale, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/24/2020
Dishonesty in advertising
Their website had a vehicle priced for one amount which I thought was a great price. However, when it was time to purchase, they added a fee (besides taxes and doc fees which are standard) in the amount of $1500.00. When I inquired what the fee was for, the salesman told me it is because they had to clean the car, and had previously installed new tires, etc. on the vehicle. I replied those types of cost should have been included in the advertised price to reflect how much the vehicle actually costs. They then attempted to show me another vehicle of the same model and year but with more mileage at a lower price. With this vehicle they didn't include the miscellaneous fee, however they increased the amount of the vehicle from what was advertised on their website by $1500 and then stated the website price was a mistake.
Not Recommended
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