Shadow Lake Collision Center

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

569 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


SS
Stanley S.
Nebraska
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2015 Category: Collision
Stanley said when he picked up his vehicle, it was dirty and the hood latch is not working right.
This review was collected via phone interview by Customer Research Inc.

DR
Derek R.
Nebraska
Verified Customer
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09/22/2015 Category: Collision
Derek said this business has great customer service.
This review was collected via phone interview by Customer Research Inc.

GB
Geyer B.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2015 Category: Collision
Geyer said this business took care of him really well. They covered everything he needed and more, and they issued him a rental vehicle right away. Overall he found them to provide good service.
This review was collected via phone interview by Customer Research Inc.

TM
Taylor M.
Nebraska
Verified Customer
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09/19/2015 Category: Collision
Taylor said she usually receives a time estimate for completed service from this business, and they are quick and provide good service. In addition to this facility being close to her neighborhood, an insurance company recommended them.
This review was collected via phone interview by Customer Research Inc.

OJ
Ockinga J.
Nebraska
Verified Customer
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09/18/2015 Category: Collision
Janet said this business did a good job on the paint work and they vacuumed out her vehicle. They dealt with the rental vehicle company by picking up the rental vehicle and dropping it off for her. Overall, this business did a great job.
This review was collected via phone interview by Customer Research Inc.

TS
Tran S.
Nebraska
Verified Customer
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09/18/2015 Category: Collision
Spoke with Thu. She said they have great customer service and were very professional. At first they thought the damage would be an easy fix, but when they realized it was not that easy a fix, they called her to let her know so she could extend her rental vehicle a little longer. She was told the extra time was needed for quality control.
This review was collected via phone interview by Customer Research Inc.

IB
Ian B.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2015 Category: Collision
Spoke with Kelley. She said she was very happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

DB
Douglas B.
Nebraska
Verified Customer
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08/22/2015 Category: Collision
Douglas said this business was fast.
This review was collected via phone interview by Customer Research Inc.

KB
Kathryn B.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2015 Category: Collision
Kathryn said this business did perfect work. The staff at this business are easy to work with.
This review was collected via phone interview by Customer Research Inc.

TM
Taylor M.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2015 Category: Collision
Taylor said they had her vehicle ready one week earlier than promised.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2015 Category: Collision
Richard said the facility worked with him on the price and the timeline to complete the repair.
This review was collected via phone interview by Customer Research Inc.

BK
Boone K.
Nebraska
Verified Customer
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08/05/2015 Category: Collision
Spoke with Kimberly. She said they did a great job on her vehicle. It looks awesome and she really appreciates her vehicle being ready early. They had great communication with her as well.
This review was collected via phone interview by Customer Research Inc.

MD
Merrick D.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015 Category: Collision
Dave said the business did the best work for the price.
This review was collected via phone interview by Customer Research Inc.

RR
Rebecca R.
Nebraska
Verified Customer
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08/04/2015 Category: Collision
Rebecca said this business was fantastic to work with and they did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Nebraska
Verified Customer
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08/01/2015 Category: Collision
Michael said the communication was good, and he liked how this business set up a completion date and kept him updated. There was a slight setback because they did not know the size of the wheels, but everything was great, and everyone was nice at this business.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Nebraska
Verified Customer
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07/31/2015 Category: Collision
Robert said he was very pleased with the experience. If anything happens again, he would take his vehicle back there.
This review was collected via phone interview by Customer Research Inc.

CD
Carrie D.
Nebraska
Verified Customer
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07/30/2015 Category: Collision
Carrie said the business is professional.
This review was collected via phone interview by Customer Research Inc.

DE
Daniel E.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015 Category: Collision
Daniel said this business does superior work and he will return to this business.
This review was collected via phone interview by Customer Research Inc.

ZB
Zach B.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2015 Category: Collision
Zach said this business was great and they got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

EG
Erin G.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2015 Category: Collision
Spoke with Jessie. He said he is pretty happy with the facility. They were very easy to work with. They worked with the insurance company, the cost was reasonable and they gave him a ride back home when he dropped off the vehicle to be repaired.
This review was collected via phone interview by Customer Research Inc.