Shadow Lake Collision Center

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

569 Reviews

99% Would Recommend
Latest Review about 2 months ago

Reviews


JD
Jared D.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Collision
Spoke with Tammy. She said the business is excellent and performed outstanding service. They were very professional and personable. She mentioned she would recommend this business to everybody.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Collision
Andrew said this business provided a pretty competitive estimate. The repair was really good.
This review was collected via phone interview by Customer Research Inc.

LH
Lynn H.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Collision
Lynn said he was very satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

SK
Sue K.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Collision
Sue said the business got her in fast and was very professional. Her vehicle looks great. They cleaned it up for her. If she needs repairs again, she will return.
This review was collected via phone interview by Customer Research Inc.

BH
Brittany H.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Collision
Brittany said she is extremely impressed with the business' great service and timeliness.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Collision
Bill said his vehicle was in and out in a timely manner. Jason was responsive with emails. He received his vehicle about 4 days later than promised due to a parts delay, which was also around the holiday time.
This review was collected via phone interview by Customer Research Inc.

DP
Doris P.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Collision
Doris said her repairs look flawless.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Collision
James said the business was helpful and friendly. They explained everything and got the work done on time. They even took photos of where they were in the process, which really impressed him.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Collision
Michael said they communicated well, did a really good job on the repairs, returned his vehicle in clean manner and were very professional.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2015 Category: Collision
Michelle said the service was inexpensive, good, fast, and they got her in when she needed.
This review was collected via phone interview by Customer Research Inc.

JR
Johnson R.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2014 Category: Collision
Ron said they did an awesome job.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2014 Category: Collision
Richard said this business is the best and they do a great job.
This review was collected via phone interview by Customer Research Inc.

AK
Amy K.
Nebraska
Verified Customer
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11/20/2014 Category: Collision
Spoke with Amy's husband. He said from the time he walked in until the time he left, they had excellent communication and they did the work under the estimate he was given. The vehicle looks brand new.
This review was collected via phone interview by Customer Research Inc.

JH
Jeffrey H.
Nebraska
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2014 Category: Collision
Jeffrey said the overall quality was good and the paint work matches. The bolts are loose in the body panel. The alignment is off.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Collision
Mark said this business provided the best customer service he has had from any business in 2 to 3 years. He has had work done before on his vehicle but they were exemplary. They shampooed and vacuumed the vehicle for him. They have great customer service and product delivery.
This review was collected via phone interview by Customer Research Inc.

JB
Jacqueline B.
Nebraska
Verified Customer
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11/18/2014 Category: Collision
Jacqueline said the staff is nice and helpful. She said her vehicle looks as good as it did before it needed to be repaired.
This review was collected via phone interview by Customer Research Inc.

FS
Frank S.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2014 Category: Collision
Spoke with Diane. She said she received excellent service. Her vehicle was washed and vacuumed. Overall, she's pleased. She mentioned it was not necessary to be kept adequately informed. She was told they would call her if they run into something unusual.
This review was collected via phone interview by Customer Research Inc.

SE
Steven E.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2014 Category: Collision
Steven said this business is quick. The quality is good and the staff is super nice.
This review was collected via phone interview by Customer Research Inc.

RR
Racheal R.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2014 Category: Collision
Racheal said this business had great customer service and their location was nice and clean. She said the quality of the repair was very good and the estimate was fair.
This review was collected via phone interview by Customer Research Inc.

SH
Sherry H.
Nebraska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2014 Category: Collision
Spoke with Tyler. She said the repair was finished early and done well.
This review was collected via phone interview by Customer Research Inc.