Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

42 Reviews

95% Would Recommend
Latest Review 3 months ago

Reviews


MC
Michele C.
Topeka, KS
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/22/2019
Horrible Experience
Took truck in as it seemed to be missing out. They said it was the fuel pump so they replaced it. Immediately noticed the truck was doing the same thing. Took it back and they said transmission needed replaced. Did that and the report air was SLOW. Took it home still doing it. Took it back and now it’s the radiator. Over $5,000 later I’m praying that they finally fixed it. Took my daughters car there for an oil change before the truck. Was told it needed $450 in new brakes in the next month. I took it to another mechanic for an estimate and was told the brakes were in great shape. In addition, horrible customer service and instead of trying to remediate the issue they argued and made excuses. Never again, I learned my lesson. An expensive one at that.

MC
Michele C.
Topeka, KS
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/22/2019
Horrible Experience
Took truck in as it seemed to be missing out. They said it was the fuel pump so they replaced it. Immediately noticed the truck was doing the same thing. Took it back and they said transmission needed replaced. Did that and the repair was SLOW. Took it home still doing it. Took it back and now it’s the radiator. Over $5,000 later I’m praying that they finally fixed it. Took my daughters car there for an oil change before the truck. Was told it needed $450 in new brakes in the next month. I took it to another mechanic for an estimate and was told the brakes were in great shape. In addition, horrible customer service and instead of trying to remediate the issue they argued and made excuses. Never again, I learned my lesson. An expensive one at that.

BD
BARBARA D.
Topeka, KS
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2016
Terrific!
Shorey Automotive: professional, prompt and came in under estimated cost. I could not be more pleased and I will return.

SM
Steven M.
Topeka, KS
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Steven said this business usually gets work completed the same day. They do a great job for him.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Home, KS
BMW 540i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
James said they got his wife in on short notice during an emergency.
This review was collected via phone interview by Customer Research Inc.

RE
Rich E.
Topeka, KS
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Rich said he was very happy with the business and they provided good, quality service.
This review was collected via phone interview by Customer Research Inc.

AB
Al B.
Topeka, KS
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Al said he would recommend others to this business.
This review was collected via phone interview by Customer Research Inc.

KN
Kendall N.
Topeka, KS
Pontiac Sunfire
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2016 Category: Service
Kendall said everything seemed fine at the business.
This review was collected via phone interview by Customer Research Inc.

DL
DENISE L.
Nortonville, KS
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2016
Wonderful place and great people
They go out of their way to make sure everything is right. Very trustworthy and loyal.

RO
Rachael O.
Topeka, KS
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
Rachael said the business is quick, and does a good job.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Topeka, KS
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Dan said the business did a good job on the service.
This review was collected via phone interview by Customer Research Inc.

EP
Ed P.
Kansas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2016 Category: Service
Ed said he is friends with Mike, the owner, and he always does a good job.
This review was collected via phone interview by Customer Research Inc.

LM
LINDA M.
Auburn, KS
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016
catalytic repairs
All possible issues were explained that could be encountered. I felt honestly treated as I should have been. Work done was as discussed prior to repairs. My only negative experience was that the truck was not worked on until the next day after I took it in. However I did receive a vehicle to get home and back to shop when repairs were done. I realize that things happen and only so much planning can be prepared for. They were pleasant and courteous to me and as a woman that knows here vehicle I appreciated being treated equally the same s if I had been a man. I am the only driver and owner of the truck and very educated on the care of any vehicle I have ever owned. Thanks for the opportunity to voice and opinion.

SS
SCOTT S.
Topeka, KS
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2016
Trust worthy business
They always provide good service. They are also good about explaining what is wrong and what they are going to have to do to fix it. I will continue to get my vehicles repaired there.

DK
DEXTER K.
Topeka, KS
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Cadillac Not Cooling and slight hesitation
Found problem and resolved..OUTSTANDING

PM
Pat M.
Topeka, KS
Dodge Ram Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2016 Category: Service
Pat said this business is very good. She arrived at 10:30 AM and it took until 4:30 PM to check out her vehicle. However, she is very satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
Topeka, KS
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2016 Category: Service
Scott said he was pleased with their service.
This review was collected via phone interview by Customer Research Inc.

FC
Faustino C.
Topeka, KS
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Faustino said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Topeka, KS
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2016 Category: Service
Craig said he had a good experience.
This review was collected via phone interview by Customer Research Inc.

MC
Myriam C.
Topeka, KS
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016 Category: Service
Myriam said this business communicates well and they are fast.
This review was collected via phone interview by Customer Research Inc.

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