Ed Shults Hyundai

When our customers leave here happy, that makes us happy.  Thank you for taking the time to fill out our survey.  We look forward to helping you in the future.

Thank you,

Thank you for the wonderful comments.  We appreciate your commitment to Shults Hyundai.  It is our goal to be number one in customer service.  We look forward to assisting you with all of your vehicle needs.  Remember our friends and family program.  You can make a quick $100.00 just for referring someone to us that purchases a vehicle. 

Thank you again for the 5 stars, 

We are so glad your experience here was a positive one.  We work on trying to accomodate all of our customer needs everyday.  We look forward to helping you with all of your vehicles needs. 

Thank you for the 5 star rating, 

When our customers leave here happy, that means we are doing our job.  Customer service is our number one goal.  We look forward to your visits and helping you with all of your vehicle needs.  And don't forget our referral program.... It is an easy way to make $100 for every referral that purchases.  We love to add new Happy Hyundai customers. 

Thank you again for the 5 stars,

Thank you so much for the great review! Your kind words are much appreciated.  Remember about our referral program.  If you refer customers to us and they purchase a vehicle, all they have to do is mention you and we can fill out the referral card. That is an easy way to make an easy $100.00.

Thank you again for the 5 star

We are so glad your experience here was a positive one.  It makes us happy when our customers are happy. 

Thank you for the 4-stars

We appreciated you taking the time to fill out our survey.  It means so much to us as a dealership.  You being able to rate us as a 5-star facility means we are doing our job.  

Thank you again,

Thank you for filling out our survey.  We appreciate you taking time to rate us as a 5 - star facility.  We look forward to helping you with all of your vehicle needs.  

Thank you again, 

Thank you for the great review and for taking the time to fill out our survey. We all look forward to helping you with all of your Hyundai needs.  Congratulations on your new purchase!

Thank you again,

KIM SHULTS

Thank you for taking the time to fill out our survey.  It means a lot to us to see that we are doing a good job keeping our customers happy.  We look forward to helping you with all of your vehicle needs now and in the future.  

Thank you again, 

Thank you for letting us know of your frustrating experience with getting a hold of us.  We will definetly look into this so that it does not happen again.  We are also working on our new service departments efficiency and realize we are not at our peak performance quite yet, but rest assure we are actively working at steamlining it.  We will use all of your comments as coaching opportunities with our team here at Hyundai.  I hope you will continue to give us the opportunity to help you with all of your vehicle needs as we grow here at our new Lakewood location.  

Thank you, 

I am glad you were happy with our new facility.  It is our goal to make all of our customers happy and be able to rate us as a 5-star Hyundai dealership.  We look forward to helping you with all of your vehicle needs in the future.  

Thank you again, 

Thank you for the 5 star response.  Are goal is to be the number one Hyundai dealer with excellent customer service.  We look forward to helping you with any of your future Hyundai needs while you are in our area.
Thank you again,

KIM SHULTS

We value all of our customers responses to the survey.  We use them as a learning tool for all of our employees on how to get better.  I appologize if you did not get the mailers or emails notifying our Hyundai customers of our exciting move to our new location in Lakewood Ny.  From this point forward we will do all we can to win your trust at our new Shults Hyundai of Lakewood location.  As for your Sirius XM radio please let us help you with this situation.  We will accomodate any time you are available to look at this issue for you.  

Thank you again, 

We appreciate the kind words. Thank you for the 5 star rating as well.  Customer service is our number one goal.  We look forward to assisting you with all of your vehicle needs in the future.

Thank you,

We appreciate your kind words.  We will also talk with our detailer about making sure the windows are wiped down so they do not become spotty.  We value all of our customers opinions.  We look forward to helping you with all of vehicle needs.  

Thank you again,

Thank you for bringing this to my attention.  Yes, we wash every customers vehicle at every visit.  If we missed washing your vehicle at your last visit at our new location, I appologize.  Please come see us at our new location in Lakewood and we will give your car a spa treatment for your inconvienience.  

Thank you again,

Thank you for allowing us to win back your trust.  Again cusotmer service is our number one goal!  We will see you soon! 

Thank you for bringing this to our attention.  You are correct the ammount you paid was incorrect.  There was an honest key stroke error on the part of the service writer, which indeed charged you to much.  As an appology from us, to you, we are sending you a free oil change coupon in the mail.

Your Shults Hyundai of Lakewood Friends,