Ed Shults Hyundai

Could explain more long wait

Love coming here. The people are great and are pretty quick when I just pop in! The new manager is friendly and he helps me with exactly what I need and lets me know if anything else needs done while I'm there, and if there is they do it quickly!

First complaint with Hyundai automobiles is the way customers are extorted into purchasing additional (unwanted) services in order to maintain remote start feature. The cars themselves seem to have issues, which were ALWAYS corrected by Shults Service Dept. First it was 2 times back to correct faulty thermostat. Secondly, it was a defective battery after just 18,000 miles. As stated, Shults Service always repaired/replaced the problems promptly and in accord with the warranties. Just waiting to see what nuisance problem presents itself next.

Ed Shults Hyundai service department continues to be the exception, not the rule, when it comes to servicing my Kona. Paul & Levi get you in and out quickly and update you if there are any issues. Rick Bruce and his staff do a great job overall. Highly recommended!

good service.

The people are extremely friendly and kind.. The repair was done on time and it looks great. they also helped with a rental. finding places like this with great service are rare and so I am thankful and what was a tragedy (hitting a deer) turned into a nice experience

I was surprised and pleased that the Hyundai Staff (Paul) took the time to listen to my concerns and make sure that my concerns were all addressed. He went out of his way to make the process seamless for me. The caring about my experience was refreshing and I will be sure to share that with family and friends. I love my Hyundai and have shared my feelings which has resulted In several of them purchasing a Hyundai. My experience with service will be made known. Things go wrong sometimes but making the extra effort to make things right is unusual these days. Shults Hyundai not only have great cars but also a class act service department.

Friendly staff. Explain everything.

When I arrived for my appointment for an oil change, Customer Service had to record of my scheduled service. However they were able to fit me in and I was very pleased that they got me out in about 40 mins. Thank You!

From making the appointment to getting the work done, they have excellent customer service. They keep you informed of the progress and explain if any repairs need to be done.

Fast, convenient, and courteous!

Took care of the problem and checked for other problems and fixed two or three problems. It took most of the day so got a loaner to come home until car was ready. Great people to deal with.

I'm always pleased with customer service and how friendly all staff members are. I was not expecting to have a broken break caliver on my 2018 vehicle this soon after only 20K miles. Disappointed some what in the vehicle itself. But Levi was very kind. He took me to my car to let me grab anything I needed and got my loaner car out quickly. Heated it up for me and walked me outside to see if I had questions. He's always very kind.

Amazing service will always return

Service was great. Employees friendly.