Reviews
CM
Christopher M.
Jamestown, NY
2013 Hyundai Elantra
Verified Customer
Friendly smiling faces and prompt response to problems.
A++++
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/29/2020
Thank you for reviewing our store.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
Verified Customer
Bemus Point, NY
2012 Hyundai Santa Fe
Verified Customer
Remarks
Clean
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/28/2020
Thank you for reviewing our store.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
Verified Customer
Lakewood, NY
2018 Hyundai Elantra
Verified Customer
Always want to make sure I get excellent service
Always accurate appointment information and friendly staff
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/28/2020
Thank you for reviewing our store.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
JR
Jeffrey R.
Falconer, NY
Rescore
They picked up my car from work and detailed it looks wonderful thank you so much..
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/23/2020
Thank you for taking the time to rescore our store. We will continue to work on being the best, we can be.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
CG
Christine G.
Jamestown, NY
2019 Hyundai Tucson
Verified Customer
Repair complete
My car was making a noise that was difficult for me to describe and wouldn't duplicate at the shop. I did have to go back a 2nd time but it was worth it. The service staff went out of their way to find and repair the problem.
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/09/2020
Thank you for reviewing our store. So glad that we were able to help!
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
Verified Customer
Westfield, NY
2020 Hyundai Tucson
Verified Customer
ReScore Review™
Custom satisfaction
They go out of their way to make sure that you are satisfied. In this day and age that is very appreciated by customers, in this case by myself.
Recommended
Original Review
Appointment time
Appointment time - Work needs to be vastly improved as far as honoring schedule times and the length of service time given to the customers.
Recommended
RICHARD D B. from Ed Shults Hyundai responded on 12/15/2020
Hello, Rick Bruce here, I appreciate you taking my call and talking to me about your visit. I have gathered the team and talked about what should have been done different and can assure you that a plan has been put in place so that you or any other customer won't have to deal with this again. Thanks again and happy holidays!
JR
Jeffrey R.
Falconer, NY
2019 Hyundai Kona
Verified Customer
Rescore
Picked up my car from my job. Detailed it left me a loaner . Car looks wonderful had it back to me at the time they said they would.
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/07/2020
Thank you for taking the time to speak with me.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/23/2020
Thank you for your kind words. Would you mind rescoring us?
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
TM
Thomas M.
Jamestown, NY
2019 Hyundai Ioniq Electric
Verified Customer
ReScore Review™
Fast, thorough, and efficient.
The team at Shults Hyundai works to simplify the experience, which I appreciate. They do what is necessary, do it well, and get me on the way.
Recommended
Original Review
EVs are simple, so is the service.
Easy-Peazey nice and easy.
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/01/2020
Thank you for taking the time to speak with me.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/02/2020
Thank you for rescoring us. We will continue to strive to make your experience the best.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
TR
Thomas R.
Jamestown, NY
2018 Hyundai Santa Fe Sport
Verified Customer
they know what they are doing !
They did everything that they said !
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 11/19/2020
Thank you for reviewing our store!
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
EM
Eric M.
Springville, NY
2019 Hyundai Elantra
Verified Customer
Service at Shultz
Clean,efficient place just wish they made appointments on Saturdays.
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 11/18/2020
Thank you for reviewing our store.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
LG
Levi G.
Jamestown, NY
2019 Hyundai Santa Fe
Verified Customer
Amazing as always
Excellent service always fast and the prices are unbeatable
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 11/16/2020
Thank you for reveiwing our store.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
WS
William S.
Ashville, NY
2016 Hyundai Elantra
Verified Customer
ReScore Review™
Service experience
I am happy with the service, I might have to a conclusion that was not there. I am quite satisfied with everything. Thank you
Recommended
Original Review
Having been called when car was done I had to call and check
Service could be better
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 11/16/2020
Thank you for taking the time to speak with us.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
Verified Customer
Westfield, NY
2019 Hyundai Tucson
Verified Customer
Service to count on
I am fairly new to the Shults Hyundai location. They have performed all of the routine/scheduled maintenance on my 2019 Tucson over the past year. Scheduling an appointment is easy; open time slots are available within a few days. Staff is available when I arrive, and they get my vehicle processed quickly. They verify the reason for the visit, so there are no surprises after the work is done.
They have made adjustments to the physical space and their process to keep both customers and staff safe. All of the service has been performed as expected. Staff is friendly. There are many reasons to return to Shults Hyundai for service.
They have made adjustments to the physical space and their process to keep both customers and staff safe. All of the service has been performed as expected. Staff is friendly. There are many reasons to return to Shults Hyundai for service.
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 11/18/2020
We have attempted several times to conact you. Please give us a call when you have a moment. We would love the opportunity to speak with you.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 12/02/2020
Thank you for speaking with me this morning.
Nichole Q KrupinskiService Manager
716-526-0601
nkrupinski@shultsauto.com
SM
Sue M.
Jamestown, NY
2018 Hyundai Kona
Verified Customer
Close by and convenient
Service was fast and efficient
Recommended
NICHOLE Q K., Service Manager from Ed Shults Hyundai responded on 11/03/2020
Thank you for taking the time to review our store!
SZ
Stacey Z.
Lakewood, NY
2017 Hyundai Santa Fe Sport
Verified Customer
SJZservice
Easy to schedule a service appointment.
NYS inspection, oil change, tires rotated in less than an hour.
Forgot to change my wiper blades but so immediately when I asked if it had been done and then discounted them because they forgot.
NYS inspection, oil change, tires rotated in less than an hour.
Forgot to change my wiper blades but so immediately when I asked if it had been done and then discounted them because they forgot.
Recommended
Displaying Review 1 - 15 of 602 in total