ReScore Reviews™ (22)

ReScore
Overall Rating 4.9090936/5Overall Rating 4.9090936/5Overall Rating 4.9090936/5Overall Rating 4.9090936/5rating 4.9090936
Original
Overall Rating 2.38095/5Overall Rating 2.38095/5rating 2.38095rating 2.38095rating 2.38095
97% Would Recommend
100% Business Response
Latest Review 3 days ago
John B. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very knowledgeable and friendly people."
Quick and thorough
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/19/2018 07:35 PM
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DAVID A N. at Sid Dillon Hyundai responded on 04/20/2018

We appreciate your business and look forward to helpng you in the future.
Thanks
David Niemann

Linda T. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, helpful staff"
Great service!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 10:44 AM
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DAVID A N. at Sid Dillon Hyundai responded on 04/20/2018

We appreciate your business and look forward to helpng you in the future.
Thanks
David Niemann

Kathleen S. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The process was very easy. The work was done when they said it would be and at the quoted price. "
The work was done when they said it would be and at the quoted price. They did a great job!!
Thank you,
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/19/2018 05:56 AM
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DAVID A N. at Sid Dillon Hyundai responded on 04/19/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Monica C. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Their customer service."
My service was quick and convenient. I didn't even have an appointment and they were able to process me in less than an hour. The service advisor, Tucker, was friendly and very knowledgeable at explaining my service review. I was even offered a free car wash! And to top it off, they had free donuts and coffee available, while I waited. Their excellent service of always offering more than what is expected, will keep me coming back for all my car services.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 06:55 AM
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DAVID A N. at Sid Dillon Hyundai responded on 04/18/2018

We appreciate your business and look forward to helping you in
the future.
Thanks
David Niemann

Lisa P. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Everyone is so friendly and eager to help with what you need. They are very thorough.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 05:29 PM
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DAVID A N. at Sid Dillon Hyundai responded on 04/18/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Reba T. on 04/16/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Okay job"
Service completed to satisfaction but it took longer than expected and the car wash was backed up.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/16/2018 01:39 PM
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DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

I apologize that your service took longer than expected. it loks likd beside the oil change that they also perormed a recall and replaced the engine air filter. We wash your car anytime that it works for you to bring it in or if you want I would even pick the vehicle up to have it washed. We did have a parts increase on the oil changes. I looked at your history and the previous one you were not charged for but on 0410/17 you were and the price did go up $7.54 since then.
I will also try to call you to discuss your concerns.
Thanks
David Niemann

Jack W. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and people."
Work gets done in a timely manner. The communication regarding the work that needs to be done has been great.
Vehicle: 2007 Hyundai Veracruz
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/16/2018 06:51 AM
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DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Michelle N. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
There is always someone available for any questions. Service was quick, friendly and thorough!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Maintenance
Review Created: 04/14/2018 05:13 PM
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DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Richard M. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is excellent!"
The way I am treated as a customer .
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/13/2018 07:34 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient, timely, everyone is friendly"
Efficient, timely, everyone is friendly
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/13/2018 07:04 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Howard L. on 04/13/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Nice"
Ok
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/13/2018 06:52 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Dennis B. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are great.And the warmth of the whole place is important to me, your customer"
Fast and very efficient.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/13/2018 05:52 PM
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DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate ou  business and look forward to helping you in the future.
Thanks
David Niemann

Karen D. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Excellent customer service.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 04:11 PM
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DAVID A N. at Sid Dillon Hyundai responded on 04/13/2018

We appreciate your business and look forward to helping you  in the future.
Thanks
David Niemann

Barry S. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Sid Dillon ALWAYS does a great job. Customer Service is tops.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 11:30 AM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/12/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Kevin D. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quickly repaired flat"
Had a simple flat tire. Arrived at the start of the business day and group worked to get me in as other appointments were late in showing up.
Very efficient. Noticed that I also had a quick latch recall and fixed that as well.
Appreciated the car wash upon return delivery.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Repair
Review Created: 04/12/2018 11:05 AM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/12/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Nichole G. ReScore Review on 04/13/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sid Dillon honored my free oil change!"
I was promised that every 4th oil change would be free as terms of my lease. I was recently required to pay for my 4th oil change, but Dave was so nice to honor my lease terms and continue to give me my 4th oil change at no charge. They were very persistant in making sure my business and happiness was a priority.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 05:38 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Had to pay when offered free oil change...disappointed"
My lease terms stated that I would recieve every 4th oil change at no charge in attempts to match my previous lease terms from Toyota. I recently went in to get an oil change and car wash and when I told the caahier this she acted like that was not something they would ever offer. I felt confused as they had been honoring this for the past 3 years. Now I'm out $45 and have no idea who is in charge of my account since the guy who sold me my lease is no longer with the company to help verify this.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 05:38 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/11/2018

I tried to reach you by phone and I will continue to try or if you can call me at 402-464-6500.
I would like to clear up your concern.
Thanks
David Niemann

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DAVID A N. at Sid Dillon Hyundai responded on 04/16/2018

We appreciate your business Nichole and I am here to help you any way that I can.

Thanks
David Niemann

Jeanne W. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service"
We get GREAT customer service every time, so far, when we go in for service on out Hyundai...
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 02:12 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/10/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Charles B. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, good people"
Been taking our cars to Dillon for years. Always do what they say, in good time and at a fair price.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/10/2018 02:03 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/10/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Kassandra W. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Awesome job as always
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/10/2018 12:12 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/10/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

Verified Customer on 04/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
provided tire rotation even though we didn't request it.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/04/2018
Service Type: Repair
Review Created: 04/09/2018 12:41 PM
Ecf0e3a3252890cb6b370f05356cef6b?s=28
DAVID A N. at Sid Dillon Hyundai responded on 04/09/2018

We appreciate your business and look forward to helping you in the future.
Thanks
David Niemann

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