Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

865 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 7 days ago

Reviews


RZ
Richard Z.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Richard said he got the best service at this business. The staff was straight forward with him and told him what to expect. He was very happy with them.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 11/13/2018

Richard,

So happy to hear this.  We strive to give you the best service possible.  Thank you for choosing Simmons for your DriveShaft needs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

SL
SUZANNE L.
Tucson, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Stand behind their service
Simmons stands behind all of the servicing that they do. They work to have satisfied customers.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 11/07/2018

Suzanne,

We always try to do our best, sometime things work against us, but we stand behind our work and make it right.  Thank you for your continuued patronage.  We really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

BB
Bart B.
Tucson, AZ
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Bart said the staff performed a quick and thorough inspection.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/31/2018

Bart,

Thank you for choosing Simmons, we really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

MM
Mac M.
Florence, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Mac said he always has good luck with the service. The employees are fast and do excellent work.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/25/2018

Mac,

Thank you for choosing Simmons for your DriveShaft needs.  We appreciate the kind words, and your business.

Denise E.
Simmons Automotive
520-884-0217

DW
David W.
Vail, AZ
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
David said the business did a super job on his repair.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/25/2018

David,

Thank you for choosing Simmons, the kind words and letting us know we did a super job.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

NM
Nick M.
Lakeside, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Nick said that he would most definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/24/2018

NIck,

Thank you for choosing Simmons for your DriveShaft needs.  We appreciate you sending anyone our way.  Thank you for the business, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

SH
Suzanne H.
Tucson, AZ
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Suzanne said the staff was honest and did what they said they would.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/22/2018

Suzanne,

Thank you for choosing Simmons, we stand behind our work, and try to keep you informed about your vehicle.  Thank you for your business, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

EM
Edward M.
Tucson, AZ
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Edward said he is new to the business and from what he experienced with them, they seem to be great, so far.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/23/2018

Edward,

Thank you for choosing Simmons, welcome and we hope you become one of our long time customers.  Thank you for your business, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

JB
John B.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
John said he has used this business for years and they have always been thorough .
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/22/2018

John,

Thank you for your continuued patronage.  All of us at Simmons really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

DZ
Dylan Z.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Dylan said he had a really good experience.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/23/2018

Dylan,

Thank you for choosing Simmons for your DriveShaft needs.  We really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

GT
Gary T.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Gary said the mechanic is a pro and he's really pleased with the product he got. They did a great job and he is really pleased with the work. So he would recommend this business to anybody.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/23/2018

Gary,

Thank you so much for your kind words, and for choosing Simmons for your DriveShaft needs.  We really apprecaite your business.

Denise E.
Simmons Automotive
520-884-0217

TL
TOM L.
Tucson, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Great Service once again...
Great and accurate service as always...
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/01/2018

Tom,

We at Simmons thank you.  we really appreciate your business.

Denise E.
Simmons Automotive
520-884-0217

JS
Jeff S.
Tucson, AZ
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jeff said he would recommend this business for service, but the prices are pretty high. It was $108 to analyze it and it cost $580 dollars for a fan motor that costs $85.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/02/2018

Jeff,

We make sure we buy quality parts to repair your vehicle.  You may be able to buy one somewhere for $85.00, but we want to make sure we don't have to replace that same part shortly after installing it.  So we will always pick quality over putting some cheap part on.  Thank you for your business.

Denise E.
Simmons Automotive
520-884-0217
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 10/02/2018

Also in checking your invoice, your parts which included a condenser fan motor, a/c o-ring, a/c seal, and refrigerant came to 260.00, and the labor for testing the HVAC system, replacing the fan motor and charging the system was 320.00.  Not 580 for just a fan motor.  Just wanted to make sure you knew what you paid for. 

Denise E.
Simmons Automotive
520-884-0217

BH
Brian H.
Tucson, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Brian said the business does a good job of checking his vehicle, they make good recommendations on repairs and the work they do is very good.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 09/27/2018

Brian,

Thank you for choosing Simmons, we really appreciate your business. We do our best to keep you and your vehicle on the road. 

Denise E.
Simmons Automotive
520-884-0217

LT
Lesley T.
Tucson, AZ
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Spoke with Shannon. He said the employees fixed his vehicle quickly. The service was easy.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 09/24/2018

Lesley,

Thank you for choosing Simmons, we want to get you and your vehicle back on the road as soon as possible.  Thank you for your business, we really appreciate it!

Denise E.
Simmons Automotive
520-884-0217

EE
Eric E.
Tucson, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Eric said this business's employee installed a carrier bearing on the drive shaft for him, the next morning after he contacted the facility.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 09/24/2018

Eric,

Thank you for choosing SImmons for your DriveShaft needs.  Glad to be of service, and thank you for your business.

Denise E.
Simmons Automotive
520-884-0217

LM
LARRY M.
Tucson, AZ
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Very thorough and professional.
Performed the 200,000 mile service on my 1997 pickup and repaired critical needs in preparation for a two week elk hunt. On the hunt, I took it in extreme conditions. Very steep rocky nasty situations including low range four wheel drive. I was solo hunting and depended on the vehicle. It performed like a champ. My highway trips to and from the hunt were smooth and comfortable at 75 MPH. Ken did a great job communicating between me and the professional technicians. Unfortunately the only thing the truck didn’t do was haul an elk. Thank you Simmons.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 09/17/2018

Larry,

So happy to hear that you are satisfied with all the repairs on your vehicle.  We want to make sure you get where you are going and back home safely.  Sorry to hear you didn't get an elk, maybe next time! Thank you for your business and choosing Simmons, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

DP
Dax P.
Sahuarita, AZ
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Dax said the staff did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 09/14/2018

Dax,

Thank you for your business, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

LJ
Luis J.
Tucson, AZ
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Luis said this business has very professional people and they gave him a quick diagnostic and they told him the day the vehicle would be ready.
This review was collected via phone interview by Customer Research Inc.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 09/11/2018

Luis,

Thank you for choosing Simmons, we do our best to keep you informed of all processes.  Thank you for your business, we really appreciate it.

Denise E.
Simmons Automotive
520-884-0217

TL
TOM L.
Tucson, AZ
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Always a Good Service Experience
This is the place to take your truck 4x4. They are thorough and professional. They tell you what needs to be fixed now and what may have to be done in the future and if you can wait. I love the idea of being given a choice...

And they have a shuttle which is a great service..

They are not the cheapest but they are one of the best...you pay for quality and service.
Denise E., Office Manager from Simmons 4x4 Automotive Repair Center responded on 08/29/2018

Tom,

Our job is to keep you and your vehicle on the road.  We want to make sure you know all of your options, and to make sure that you take care of any safety/critical concerns first.  Then you can plan out the rest and have a game plan.  Thank you for your business, we really appreciate it. Thank you for choosing Simmons.

Denise E.
Simmons Automotive
520-884-0217

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