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Smith's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,013 Reviews)
91
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Score Details

5 stars
85%
4 stars
10%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

Smith's Auto Service, we are a family owned and operated business that has been servicing NC and surrounding areas for over 26 years! When you leave your vehicle with us for any repair know that it is in safe hands. Smith's Auto Service, we are a family owned and operated business that has been servicing NC and surrounding areas for over 26 years! When you leave your vehicle with us for any repair know that it is in safe hands.

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(910) 353-7278
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
612 Bell Fork Rd Jacksonville, NC 28540-6310
Get Directions
Smith's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,013 Reviews)
Write a Review
Recent Reviews
TM
Tanisha M.
North Carolina
Nissan Altima
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/12/2023
verified customerVerified Customer
Category: Service
Tanisha said when she took the vehicle in, they fixed everything. The next day, the air conditioner didn't work. She took it back in and the guy told her that he was going to charge her $200. The first time that she took it in, he put in the freon. She told him that was too fast. They opened the hood and she showed him a leak. The next visit, he said that he put the dye in and there was no leak. She was unhappy that after that, he admitted that he didn't actually look at it. She could have chosen to do something different. She loved the ladies in the office with the dog. They were really kind and put the dog away when she told them she has a phobia. Everyone was really friendly. She feels like she shouldn't have had to pay $400 for the vehicle to not get it fixed. The ladies in the office were super sweet.
Not Recommended
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