Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

693 Reviews

ReScore Reviews™ (9)

ReScore
Overall Rating 2.2222222/5Overall Rating 2.2222222/5rating 2.2222222rating 2.2222222rating 2.2222222
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


BQ
Bruce Q.
Rochester, NH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Car care excellence
Great friendly staff. Always welcomed and treated like family.

Verified Customer
Milton, NH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Service Maintainance
Efficient and quick

RT
Robert T.
Somersworth, NH
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Thanks!
.

RZ
Ronald Z.
Durham, NH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Service department very friendly
I had appointment down the road the same day I was in for service, I called that day to cancel my car appointment and Kayla (service advisor) told me I could get dropped off and picked up at my appointment! It was perfect!! So grateful!

Verified Customer
Durham, NH
2011 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Na
Ba

JH
John H.
Dover, NH
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Friendly and efficient
Have been coming here for quite some time and do not expect to stop

KP
Kevin P.
Somersworth, NH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service with a smile
These guys do a really great job at taking care of your vehicle. Prompt and friendly service is the key to running a service dept. They even washed my car after the oil change. Thanks Somersworth Hyundai !

TG
Thomas G.
Dover, NH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
friendly and convenient
kayla in service department is very friendly and courteous. a definite asset to the team!

Verified Customer
Somersworth, NH
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service
Kayla Stone was very informative and helpful through the process of getting my elantra fixed. Her knowledge of vehicles is impressive and her customer service is spot on. I will be back for servcie.

RM
Ravindra M.
Somersworth, NH
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
awsone
awsone

DM
David M.
Rockton, IL
2012 Hyundai Accent
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Service
I think the wait time for service could be a little shorter
EVAN M B. from Somersworth Hyundai responded on 07/12/2018

Thank you for you feedback. My apologies if the wait time was greater then expected. I will be reaching out to you shortly to discuss your concerns. 


MC
Margaret C.
Somersworth, NH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Timely service, friendly, clean
Excellent friendly service

TF
The F.
NH
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service on My Hyundai
They did a great job of fixing my car.

Verified Customer
Berwick, ME
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/09/2018 Category: Service
It will be done in two days.
I called to get a recalled part replaced two days in advance. Brought the vehicle in, and the part was out of stock, and could not be put back in. The part would be in within two days. Also, they had no rentals and had to ship me to another dealership to get one, but failed to call them to make them aware I was being dropped off for a rental.
EVAN M B. from Somersworth Hyundai responded on 07/10/2018

Thank you for your feedback. My apologies for your recent service visit. I will be reaching out to you shortly to discuss your concerns. 


Verified Customer
Newmarket, NH
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
maintenance check
they found problem with tires. Felt pressure to buy tires right then but did not.

LL
Lorraine L.
Rochester, NH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Hondai Tuscon
Thank you for your excellent, fast and friendly service.
Lorraine I Rochester NH

TB
Todd B.
Berwick, ME
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
The cleaning was a great job
I'm very happy with cleaning my car

Verified Customer
Sarasota, FL
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Excellent
Good service.

HH
Howard H.
Rochester, NH
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018 Category: Service
Excellent Service
Somersworth Hyundai is an excellent dealership to work with and deal with. From working with the sales person, to buying the car, to servicing the car, in all areas they perform better then ever expected. Would recommend this dealership to all.

Verified Customer
Somersworth, NH
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
great service
great people, very helpful.
Special thanks to Nick and Dave.