Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

472 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


BT
Becky T.
Grandy, NC
BMW Z4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016
Everyone was very pleasant and service was completed in a timely manner.
Friendly staff and service was completed quickly.

JS
Judi S.
Duck, NC
Lexus IS 350C
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Judi said she is enjoying driving around on her new tires. The wrong tires were ordered the first time but she is not sure if it was the fault of this business or her husband ordering the wrong size. She is very pleased with them and has told many close friends to use them.
This review was collected via phone interview by Customer Research Inc.

BA
Benjamin A.
Elizabeth City, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2016 Category: Service
Benjamin said he uses this business all the time.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Kitty Hawk, NC
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016
Oil change, tire rotate
Work was done fast and economical.

DH
Dan H.
Corolla, NC
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Dan said he went to the business for an inspection. He said he was in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

WD
Wally D.
Duck, NC
Mazda 6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2016
prompt service
needed immediate service on overdue inspection...they did it immediatlely

KB
Karen B.
Kitty Hawk, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2016
Friendly and Professional Auto Service
Friendly, efficient, and excellent service. Soundside Automotive is a combination of "small town" hospitality and prompt, professional service. I've been using their service for the pat two years with no issues. Thanks for the great work!

JC
Jeri C.
Harbinger, NC
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016
Their honesty.
Very reliable and trustworthy business.

JO
John O.
Grandy, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016
quick service and friendly people
Everything went smoothly and I was taken care of at the time scheduled

PK
Paula K.
Point Harbor, NC
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
Paula said she was happy with the work they did.
This review was collected via phone interview by Customer Research Inc.

JP
John P.
North Carolina
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2016 Category: Service
John said everything went fine at this business. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Grandy, NC
GMC Sierra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/11/2016 Category: Service
Greg said the business is a little pricey and for that reason he would not recommend them.
This review was collected via phone interview by Customer Research Inc.
John O. from Soundside Automotive responded on 05/12/2016

Greg is absolutely right...

While we are not the highest priced shop in the area, we are certainly not the cheapest. We take pride in our quality of work (second to none), and our efficiency (most repairs completed the same day). The ability to provide quality service in a fast and efficient manner does cause the cost of doing business to be higher.

Thank you Greg for your input.

John


HM
Hank M.
Corolla, NC
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2016
trustworthy
Professional, friendly, honest

MD
Margie D.
Kitty Hawk, NC
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2016 Category: Service
Margie said the business is reliable.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Harbinger, NC
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2016
Nice, friendly and efficient people!!
Never a problem. Work done properly the first time.

MS
Max S.
Point Harbor, NC
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2016
Every one in the shop is top-notch!!!
Took my Ford F150 to check for any leakage of refrigerant. Checked out fine!

JG
Janice G.
Grandy, NC
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2016
Excellent care and concern
Always ready and willing to help

TB
Tim B.
Corolla, NC
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2016
fast and affordable
Very customer friendly. Work done right and on time.

RW
Rick W.
Powells Point, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2016
The front deck and John in service
Great service !!!!
John O. from Soundside Automotive responded on 04/22/2016

Great Customer!!!


AR
Anne R.
Southern Shores, NC
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016
outstanding service
outstanding service, car ready when promised