Soundside Automotive


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

399 Reviews

99% Would Recommend
Latest Review 4 days ago
Marietta C. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marietta said they did an inspection. The service was great and it was a good experience.
Vehicle: Ford Focus
Category: Service
Service Date: 01/25/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Gary P. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said the service was convenient and he would recommend it.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/31/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Tyran T. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I trust John the owner & his team at Soundside to take care of my car. They make it easy to schedule an appt to wait or drop off. They’ve been around a long time. Only place I go.
Vehicle: Mazda Mazda3
Service Date: 02/05/2018
Review Created: 02/06/2018 05:44 PM
Charles C. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flat tire"
I had a tire going flat and called Soundside.
I called and set up an appointment and dropped my car off.
About an hour later, I got a call that my car was ready to pick up.
Great service, I highly recommend Soundside Automotive.
Vehicle: Chevrolet Trax
Service Date: 02/02/2018
Review Created: 02/06/2018 02:42 AM
Betsy T. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Matt. He said they were pretty good. They got it done and did what they said they would do. They put a more expensive oil in his vehicle than he would have. It ended up costing him $30-$40 more. He wishes that they would have asked him first.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Kerry N. on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kerry said the business did a good job, but he wants his vehicle checked again, because it pulls to the right.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/23/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Ray G. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ray said it was a quick and friendly service.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
James J. on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said the business had quick service, they got him in and out. They have a friendly staff.
Vehicle: Ford Focus
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Joyce H. on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service. Easy to schedule an appt"
Hv been going to soundside for 6 yrs. have always found service reliable
Vehicle: Honda CR-V
Service Date: 01/23/2018
Review Created: 01/27/2018 06:57 AM
John M. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Emily. She said the staff did a very good job.
Vehicle: Nissan Titan
Category: Service
Service Date: 01/23/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Morris G. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Morris said he always gets treated fairly by the employees.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Tanya N. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Work, Reliable Service, Great Value"
Have a ten year old car with lots of miles and need this car for work. We really appreciate the efforts John extends to help maintain the car at the most reasonable repair costs as possible.When our latest repair didn't take as long as expected, John only charged for the time it actually took. Also great being able to request a service on line and then have John call to confirm. Wonderful to work with a small neighborhood company.
Vehicle: Toyota Camry
Service Date: 01/16/2018
Review Created: 01/21/2018 06:20 PM
Ted R. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service review"
Prompt and very courteous service at reasonable price. I know that my vehicles are in good hands.
Vehicle: Honda Odyssey
Service Date: 01/19/2018
Review Created: 01/21/2018 06:53 AM
James K. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great experience"
Honored appointment time with friendly smile and quickly got car into the shop. Finished work quite quickly and brought car into warmed drive thru bay for me. Great service, friendly folks, will return.
Vehicle: Mercedes-Benz ML350
Service Date: 01/19/2018
Review Created: 01/21/2018 05:51 AM
Les G. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
As always, staff very friendly, knowledgeable, and respectful. Quick service. Thanks to all.
Vehicle: Volkswagen Beetle
Service Date: 01/19/2018
Review Created: 01/20/2018 06:17 AM
Morgan B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Todd. He said this business does what it is expected of them to do. The prices are great. They take care of his personal and business vehicles.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Gerald H. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerald said the service was very good.
Vehicle: Ford Focus
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Richard C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he holds the staff in high regard. He depends on and trusts this business.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/03/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Chris C. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said this business did a great job.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Tammy W. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tammy said the staff was super nice. She stated she felt really comfortable.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 375 in total