Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

459 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


HW
Holly W.
Point Harbor, NC
GMC Canyon
Verified
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07/18/2018
Great Service
I have used Soundside for several years now and feel they go above and beyond to help me out. They are professional and friendly. I would recommend them to anyone. They also have a comfortable waiting room with a TV so you can wait for your vehicle if you want to.

RM
Rusty M.
Vero Beach, FL
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Rusty said the business was professional and they fixed what needed to be done. He said they were efficient as well.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Harpers Ferry, WV
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
David said the staff at this business did a good job. He appreciates it, because they were on vacation when they needed service, and the staff helped them out.
This review was collected via phone interview by Customer Research Inc.

SL
Sydney L.
Stow, OH
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Sydney said she didn't have anything done due to the facility being too expensive. They did split the fee in half for seeing her vehicle.
This review was collected via phone interview by Customer Research Inc.

KB
Karen B.
Kitty Hawk, NC
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Karen said the staff provide good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Corolla, NC
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Soundside Auto Cares about People !
John and his Group, always go to the extra effort to take the proper Care of their Customers !

JR
John R.
Kill Devil Hills, NC
HUMMER H2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Thanks for another awesome experience. Fantastic service and more than fair price.
Found parts they do not even make any more

GS
George S.
Kitty Hawk, NC
Chevrolet Cavalier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
AC/Cooling repair
My cooling/AC problem was diagnosed quickly and repaired faster than expected.

PC
Pelivan C.
Point Harbor, NC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Pelivan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Southern Shores, NC
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Clean and efficient
Staff are friendly, knowledgeable and go out of their to be helpful. Been using their services for 11 or 12 years and never disappointed.

LF
Louis F.
Duck, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Louis said they do a good job.
This review was collected via phone interview by Customer Research Inc.

PS
Phil S.
Southern Shores, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
One stop repair shop
On time appointment.Fast and expert workmanship. Outstanding customer service.
Knowledgeable and most importantly honest!

JD
James D.
Harbinger, NC
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with James' wife. She said they were happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

LG
Lauren G.
Jarvisburg, NC
Volkswagen Passat Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Lauren said John and Tony provided really excellent customer service. They were reliable and a pleasure to work with.
This review was collected via phone interview by Customer Research Inc.

BD
Brant D.
Southern Shores, NC
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Brant said it was great service.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Harbinger, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Tom said they serviced his vehicle and he had no problems.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Camden, NC
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Jason said that the facility did a great job, kept him in the loop regarding the service and finished within the time expected.
This review was collected via phone interview by Customer Research Inc.

DK
Dale K.
Point Harbor, NC
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Dale said the staff were friendly and provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
Joseph S.
Point Harbor, NC
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Joseph said the business has great workers, the man that runs the place has a great reputation, he's a good guy, and he is really appreciative of them. He said they went out their way to help him.
This review was collected via phone interview by Customer Research Inc.

PS
Phil S.
Southern Shores, NC
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Great customer service, knowledgeable staff, and mechanics.
Work was done when it was supposed to.Keep appraised of the work during the repair.
Repairs solved my problem and was back on the road quickly.
EXCELLENT CUSTOMER SERVICE!!!!