Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

436 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


RS
Richard S.
Powells Point, NC
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Richard said the facility didn't take too long and they got the job done.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Powells Point, NC
Chevrolet Corvette
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2018
Tires
Had them replace tires and change oil. Balancing my old wheels proved impossible but it was deducted from the estimate. Nice honest people,

AR
Aletia R.
Harbinger, NC
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2018 Category: Service
Aletia said the staff did pretty good. She went right in, and they took her vehicle right away.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Harbinger, NC
Acura MDX
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
Chris said the business provided good service. They were friendly and expedited things.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Southern Shores, NC
Mazda Tribute
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Joe said it was a good, cheap, and quick inspection.
This review was collected via phone interview by Customer Research Inc.

KG
Kelly G.
Southern Shores, NC
Chevrolet Equinox
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Kelly said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Derek B.
Kill Devil Hills, NC
Volkswagen Rabbit
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Derek said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

ZA
Zack A.
Jarvisburg, NC
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017 Category: Service
Zack said he thinks the mechanic nicked a power steering line because he been having a leak ever since the service. The prices were a little high.
This review was collected via phone interview by Customer Research Inc.

JV
Josuha V.
Frisco, NC
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
Josuha said the quote was too high.
This review was collected via phone interview by Customer Research Inc.

KG
Kelsie G.
Jarvisburg, NC
Mercury Mountaineer
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
Kelsie said the service went pretty well at this business.
This review was collected via phone interview by Customer Research Inc.

GO
Grady O.
Harbinger, NC
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2017 Category: Service
Grady said their prices are a bit more pricey than other facilities he has been to. He stated it was worth it but he is still happy with them. They provided with good service, which is more important than anything else.
This review was collected via phone interview by Customer Research Inc.

MP
Marshal P.
Powells Point, NC
Volkswagen Golf
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2017 Category: Service
Marshal said he didn't have much interaction with them.
This review was collected via phone interview by Customer Research Inc.

FH
Frank H.
Naples, FL
Jeep Commander
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2017 Category: Service
Frank said he would recommend this business for service. He got extremely good service and the experience was better than average. The staff was straightforward, honest and direct. They took care of his vehicle's issues.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Powells Point, NC
Jeep Compass
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2017 Category: Service
Dave said the service was just as he expected.
This review was collected via phone interview by Customer Research Inc.

RK
Rebecca K.
Grandy, NC
Toyota 4Runner
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2017 Category: Service
Rebecca said they changed the oil and was hoping they would turn the check engine light off. They told her they would have to perform a diagnostic and would charge her $89. She stated every other facility resets it.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Richmond, VA
Toyota Avalon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2016 Category: Service
Ray said they were a little late getting to his vehicle because they were busy.
This review was collected via phone interview by Customer Research Inc.

RG
Ray G.
Harbinger, NC
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2016 Category: Service
Ray said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Kitty Hawk, NC
Ford Pickup
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2016
Regular maintenance at reasonable price
I have been taking my cars and truck to Soundside for regular maintenance for over 15 years so they have earned my confidence. This week I took my F-150 in for oil change, tire rotation, state inspection and check of the a/c system. All the work was completed at a fair price. They performed a temperature check on the a/c system after discussing the more expensive option of draining and weighing the freon contained in the system. They determined from the temperature check that everything met factory standards so there was no need to drain and replace the freon. This alternative test saved me at least $50.

LD
Lee D.
Powells Point, NC
Chevrolet Colorado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2016 Category: Service
Lee said they did a good job, but it took a while.
This review was collected via phone interview by Customer Research Inc.

JS
Judi S.
Duck, NC
Lexus IS 350C
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/20/2016 Category: Service
Judi said she is enjoying driving around on her new tires. The wrong tires were ordered the first time but she is not sure if it was the fault of this business or her husband ordering the wrong size. She is very pleased with them and has told many close friends to use them.
This review was collected via phone interview by Customer Research Inc.