Before deciding to repair the AC on an old vehicle, we wanted to ensure it was worth it. We asked Paul Haefner and Greg Wojack of Speedy Transmission to inspect the vehicle and let us know if there were any major issues with the car aside from the AC. Then we could determine if we wanted to invest money in the AC repair.
When we picked up the car we were handed a bill for $738 that included the fee for overall inspection of the car and the AC repair.
Oops they said, we must have misunderstood. While the AC appears to be working better, we never authorized the repair and have absolutely no idea if it's actually repaired. It could be a temporary fix to give us the impression that work was actually done but maybe it will fall apart in a few days.
Naturally, their misunderstanding was just too bad for us and we either paid or we didn't get the vehicle back. .
I don't understand how an industry riddled with such blatant crimes against people isn't more regulated in some way. The scams these people pull are fairly undetectable in the short term and by the time we figure out that we've been scammed, it's generally too late. So this is the only thing I can do, and hope that I can reduce his pool of potential clients and prevent others from being scammed. Please pass it along.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
When we picked up the car we were handed a bill for $738 that included the fee for overall inspection of the car and the AC repair.
Oops they said, we must have misunderstood. While the AC appears to be working better, we never authorized the repair and have absolutely no idea if it's actually repaired. It could be a temporary fix to give us the impression that work was actually done but maybe it will fall apart in a few days.
Naturally, their misunderstanding was just too bad for us and we either paid or we didn't get the vehicle back. .
I don't understand how an industry riddled with such blatant crimes against people isn't more regulated in some way. The scams these people pull are fairly undetectable in the short term and by the time we figure out that we've been scammed, it's generally too late. So this is the only thing I can do, and hope that I can reduce his pool of potential clients and prevent others from being scammed. Please pass it along.